Carrier Mid-South Photos

Carrier Mid-South Introduce
In the heart of Tennessee, particularly in the Memphis area, the need for a robust and reliable heating and air conditioning system is paramount. The extreme humidity and heat of the summer months and the chilly temperatures of winter put a significant strain on HVAC units, making a dependable contractor an absolute necessity for both homeowners and businesses. For many in the region, Carrier Mid-South is a name that stands out. As a prominent provider of HVAC solutions, this business is dedicated to serving the community with a focus on both residential and commercial heating and cooling needs. They are an established presence in the Memphis area, offering a wide array of services and products designed to ensure your comfort and safety.
Carrier Mid-South is a leading distributor and service provider for one of the most well-known brands in the industry. The company's expertise is centered on providing high-performance heating and cooling solutions for a diverse clientele. They understand that a home's comfort system is different from the complex needs of a large commercial building, and they are equipped to handle both. Their services for residential and commercial HVAC, as well as fire and security, demonstrate a commitment to providing comprehensive solutions for a building's most critical systems. While some customer experiences may vary, the company's long-standing presence in the market and its association with a leading brand suggest a foundational expertise in the industry. They strive to provide the parts, equipment, and knowledge that a local contractor needs to get the job done right.
Carrier Mid-South is located at 5191 Hickory Hill Rd, Memphis, TN 38141, USA. This location serves as a central hub for their operations in the Memphis region. As a major supplier and service provider, their address is a key point of contact for contractors and customers seeking parts, equipment, and expert advice. The business operates with the needs of its professional clients in mind, providing a convenient location to pick up essential supplies. This centralized approach allows them to support a wide network of local professionals, ensuring that homeowners and businesses throughout the area have access to the materials and expertise they need.
Accessibility to expertise and products is a critical feature for a business like Carrier Mid-South. They understand that professionals in the industry often need quick and reliable access to parts and information. The company has a parts counter and staff available to assist with finding the right components for a job. While some reviews have noted challenges in getting timely information, the company’s goal is to provide a comprehensive resource for the industry. Their extensive product line and knowledge base are designed to support a variety of HVAC and related projects. They also provide a toll-free number for customers who need to connect with them, making it easier for people to get in touch regardless of their location.
Carrier Mid-South offers a focused range of services that cater to both residential and commercial clients, with a particular emphasis on heating, cooling, and safety systems.
- Commercial HVAC services
- Residential HVAC services
- Fire & Security systems
Carrier Mid-South has several key features and highlights that make it a notable presence in the Memphis market.
- Dual Focus: They specialize in both residential and commercial HVAC, making them a versatile partner for a wide range of clients, from homeowners to large businesses.
- Fire & Security Expertise: Their services extend beyond heating and cooling to include fire and security systems, providing a more comprehensive solution for building safety.
- Local Presence: Being in Memphis, they are well-positioned to serve the entire Mid-South region, understanding the specific needs and climate challenges of Tennessee.
- Expert Staff: As noted in a customer review, some of their staff, like Soraya Smith, are praised for being "very helpful and kind" with a "good sense of humor," which adds to the positive customer experience.
- Extensive Product Knowledge: The business is associated with the Carrier brand, a leader in the HVAC industry, which means they have access to a wide range of high-quality products and technical information.
- Convenient Contact: They offer a toll-free number, making it easy for customers to reach out for assistance or information.
For inquiries, product information, or service needs, you can contact Carrier Mid-South at the following:
Address: 5191 Hickory Hill Rd, Memphis, TN 38141, USA
Phone: (800) 264-2512
Mobile Phone: +1 800-264-2512
When it comes to choosing an HVAC contractor in the Memphis, TN area, what is truly worth choosing about Carrier Mid-South is their specialization in both residential and commercial systems. This dual focus is a significant advantage, as it means they have the expertise to handle projects of all sizes and complexities, from a small home unit to a large-scale commercial system. Their ability to also provide fire and security solutions further cements their role as a comprehensive partner for a building's essential systems. They are not just a simple service company; they are a resource for the entire industry.
While a customer review did highlight some issues with the parts counter and phone wait times, it also provides a valuable piece of information: that there are helpful and knowledgeable people on their team, like Soraya Smith, who make a positive impact. For any business, especially one as large as a major distributor, customer experiences can vary. However, the fact that they are a well-established entity and are associated with a leading brand like Carrier means they have a foundational knowledge base and a wide range of products at their disposal. Choosing Carrier Mid-South means you are tapping into a major network of expertise and resources. For a local contractor or a homeowner seeking a reliable solution, their established presence and comprehensive offerings in the HVAC and security sectors make them a valuable and credible choice in the Tennessee region.
Carrier Mid-South Services
Air Conditioning Contractor
- Commercial Hvac
- Fire & Security
- Residential Hvac
Carrier Mid-South Location
Carrier Mid-South
5191 Hickory Hill Rd, Memphis, TN 38141, USA
Carrier Mid-South Reviews
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★ 5★ 4★ 3★ 2★ 1Soraya Smith is very helpful and is always in a good mood! She also has a good sense of humor
Sep 09, 2025 · Blayze matleyLike pulling teeth trying to get info from their parts counter people. They don't want to pay the good people what they are worth so always a new person who has no idea what their doing, and it sometimes takes hours to get through to someone on the phone.
May 15, 2025 · jerry jSoraya was very helpful in getting the parts we needed. Great customer service!
Jul 02, 2025 · Chad CooperFirst off they never answer the phone. More importantly the warranty process is complete bs. I am a contractor and you have to fill out endless paperwork online to get a simple warranty part approved unless you want to pay this store an extortion fee of $100 to have them do a warranty claim for you. Every other hvac dealer handles the warranty. Carrier would rather leave people without heat or air instead of standing behind their garbage product.
Nov 11, 2024 · LeathWould have been a 5 star if grumpy John Daniel hadn't thrown a tantrum. 4 stars cause he was still cool about still getting us unloaded but was upset cause we didn't schedule an appointment. So much that he damn near dropped one of the a/c units off the back of the truck. Never been anywhere that wasn't greatful about getting a delivery earlier than scheduled
Jun 06, 2022 · John Luna
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