Burchett’s Heating and Cooling, Inc Photos








Burchett’s Heating and Cooling, Inc Introduce
Hello, Kentucky! When it comes to the comfort of your home or business, especially with our diverse seasons, having a reliable heating and cooling system is not just a luxury—it's a necessity. For residents and businesses in Paintsville and the surrounding areas, Burchett’s Heating and Cooling, Inc is a trusted local name in the HVAC industry. While their specialty is heating and air conditioning, their role often expands to that of a general contractor for the critical mechanical systems that regulate your indoor climate. They provide essential services that ensure your environment is comfortable, safe, and efficient, whether you're facing a sweltering summer day or a frigid winter night.
Burchett’s Heating and Cooling, Inc. is deeply rooted in the local community. As a professional heating and air conditioning contractor, they understand the unique challenges and needs of properties in Eastern Kentucky. Their focus on providing comprehensive repair services is a testament to their commitment to helping homeowners and businesses when they need it most. They are equipped to handle a wide variety of issues, from routine maintenance that prevents future problems to emergency repairs that get your system back up and running quickly. This dedication to service and expertise in their field makes them an invaluable resource for anyone looking to maintain or improve their home's climate control systems.
The team at Burchett’s Heating and Cooling, Inc. is dedicated to providing knowledgeable and respectful service. They understand that a malfunctioning HVAC system can be a major source of stress, and their goal is to make the process of diagnosis and repair as smooth as possible. Their professional demeanor and technical skills are what build trust and long-term relationships with their clients. By choosing a local business like Burchett’s, you are not only getting expert service but also supporting a company that is part of your community. This local connection often translates into a more personalized experience and a higher level of care.
Burchett’s Heating and Cooling, Inc. is conveniently located at 865 US-23, Paintsville, KY 41240, USA. This location on a major highway, US-23, makes them easily accessible to residents and businesses in Paintsville and the surrounding regions. Being situated on a key roadway provides a strategic advantage, allowing them to quickly dispatch technicians for service calls and emergency repairs. Their physical presence in the community provides a tangible point of contact for customers, whether they need to drop by for a consultation or simply have a question.
Furthermore, the company's commitment to accessibility is highlighted by their wheelchair-accessible parking lot. This feature shows a dedication to accommodating all members of the community, making it easier for customers with mobility needs to access their services. The convenience of their location, combined with their thoughtful approach to accessibility, reinforces their role as a customer-focused business. As a local entity, they are familiar with the area and its specific needs, which allows them to provide a more efficient and tailored service. This ease of access and local expertise are key reasons why they are a go-to choice for many in the Paintsville area.
Burchett’s Heating and Cooling, Inc. offers a wide range of services that cover all aspects of heating and cooling, ensuring they can meet virtually any HVAC need. Their expertise spans from installation to routine maintenance and emergency repairs.
Services Offered:
- Heating system maintenance, repair, and installation
- A/C system maintenance, repair, and installation
- HVAC system maintenance and repair
- Ductless heating and A/C services
- HVAC duct and vent installation and repair
- Thermostat installation and repair
- Cooling and Heating Services
- General service and maintenance calls
This comprehensive list shows that they are equipped to handle a full spectrum of HVAC services. Whether you are looking to install a brand new system, perform a routine maintenance check to prepare for the season, or get an emergency repair for a sudden breakdown, Burchett’s has the skills and resources to help. The emphasis on both installation and repair highlights their ability to be a complete solution provider, not just for new projects but also for maintaining the longevity of your existing systems.
There are several key features that make Burchett’s Heating and Cooling, Inc. a prominent business in Paintsville. These highlights reflect their commitment to service and convenience.
Features and Highlights:
- Repair services: Their primary focus on repairs means they are experts at diagnosing and fixing problems, which is often a more economical solution than full replacement.
- Wheelchair accessible parking lot: This shows a commitment to providing a welcoming and accessible environment for all customers.
- Installation and Maintenance Services: They offer a full lifecycle of services, from installing new systems to maintaining and repairing them for years to come.
- Local Presence: As a Paintsville-based company, they are an integral part of the community, providing a personalized and neighborly service.
- Knowledgeable and Respectful Service Men: According to some customer reviews, their technicians are highly skilled and professional, ensuring a positive on-site experience.
These features demonstrate a business that is not only technically proficient but also cares about the customer experience, from initial contact to the completion of the job.
For any heating or cooling needs, you can easily get in touch with Burchett’s Heating and Cooling, Inc. using the following contact information.
Contact Information:
- Address: 865 US-23, Paintsville, KY 41240, USA
- Phone: (606) 297-6224
The phone number is the best way to reach them to schedule a service, inquire about a project, or get help with a repair. Their physical address on US-23 is a local landmark for their business.
So, what is worth choosing about Burchett’s Heating and Cooling, Inc.? The answer is best found by looking at the full picture of their service, as reflected in customer feedback. A very positive review highlights their on-site professionalism and knowledge: "Service men were very respectful and knowledgeable. Extremely satisfied with my heat pump and service. Had a few hiccups along the way and they didn’t try to up-charge." This testimonial points to high-quality work, honesty, and a respectful team, which are crucial attributes for any service provider. The fact that the company did not try to up-charge for minor issues is a strong indicator of their integrity.
However, it's also important to consider all feedback. A less favorable review details significant communication and scheduling issues, with the customer expressing frustration over "getting the run around" and a lack of follow-up calls over a period of three weeks. This review suggests that while the on-site service may be excellent, there may be inconsistencies in the administrative and scheduling process. It is important for potential clients to be aware of this and perhaps be proactive in their communication. Despite this, the positive review speaks volumes about the quality of the technical work and the professionalism of the service team once they are on-site. Burchett’s Heating and Cooling, Inc. offers a full spectrum of HVAC services and has a local presence that is beneficial to the community. Their expertise in repairs, maintenance, and installation, combined with a demonstrated commitment to quality work, makes them a viable option for your heating and cooling needs in Paintsville, Kentucky.
Burchett’s Heating and Cooling, Inc Services
Heating Contractor
- Heating system maintenance
- Heating system repair
- Heating system installation
- Repair HVAC
- A/C system maintenance
- Ductless heating & A/C services
- HVAC system maintenance
- HVAC system repair
- Install AC
- HVAC duct & vent installation
- Install thermostat
- A/C system repair
- HVAC duct & vent repair
- Thermostat repair
- Thermostat installation
- Cooling Services
- Heating And Cooling
- Service/Maintenance
Burchett’s Heating and Cooling, Inc Details
Accessibility
- Wheelchair accessible parking lot
Offerings
- Repair services
Burchett’s Heating and Cooling, Inc Location
Burchett’s Heating and Cooling, Inc
865 US-23, Paintsville, KY 41240, USA
Burchett’s Heating and Cooling, Inc Reviews
0/10 would I recommend calling these guys to fix anything. I tried for 3 weeks just to get scheduled to look and see if anything could be done but never could get scheduled. I was always getting the run around when I could finally get someone to answer the phone and when I could just so happen to catch someone actually at the store right off 23. One week I was told I couldn’t be scheduled because the office manager said I had to talk to his dad and that he’d have him call me. (Why couldn’t the office manager schedule me?) When I finally got ahold of the dad on the second week from calling multiple times, I was told he’d call me later in the week. That call never came so I called back the 3rd week and was told “sorry all my guys have Covid but will give you a call by next Tuesday to get you scheduled” and it never came. They had me give my information 3 different times to give me a call but just didn’t want to do what I needed them to do I guess.
Sep 30, 2024 · Chris VanHooseService men were very respectful and knowledgeable. Extremely satisfied with my heat pump and service. Had a few hiccups along the way and they didn’t try to up-charge.
Dec 22, 2023 · Rebecca HollyfieldI've been a Loyal customer for over 30 years. Debbie and her brother are special to me. If you appreciate humble people who treat you like family, here's where you go, because that's just who they are. PS - I know retirement comes, but when I heard Debbie did...... her smile @ the Store will be missed. Her family and grandkids will fill her life to the full. Have a Gr8 retirement, Deb.
Oct 28, 2021 · David MorrisGreat experience. Timely response, great work and reasonably priced. I highly recommend them
Aug 12, 2023 · Tom WyattCalled 2 times no answer... was referred by local real estate agent and needed some work done on my new purchase. What a shame
Jul 28, 2022 · Me, Myself And I.
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