The Elliott Company: Your Local General Contractor & HVAC Expert in Kentucky

The Elliott Company Photos

The Elliott Company Introduce

When a home improvement project or a crucial repair is needed in Kentucky, finding a single, reliable contractor who can handle a variety of tasks can simplify a complex process. From HVAC emergencies to new door installations, the needs of a property are diverse, and a versatile partner is invaluable. In the heart of Pikeville, a long-standing business, The Elliott Company, has established itself as a multi-disciplinary general contractor and a key resource for the community. While the name might suggest a broad focus, their expertise spans several critical areas, making them a go-to choice for a wide range of residential and commercial projects. This article will provide an in-depth overview of The Elliott Company, detailing their wide array of services, notable features, and what makes them a trusted name in the region.

The Elliott Company is a multifaceted general contractor that brings together several specialized trades under one roof. Their business types include a contractor, auto glass shop, door supplier, electrical supply store, general contractor, glass & mirror shop, heating equipment supplier, mechanical contractor, and plumbing supply store. This broad scope indicates that they are equipped to handle a variety of needs, from providing materials to executing complex installations. Their focus on HVAC and mechanical services is particularly strong, with a dedicated division for residential and commercial heating and cooling. As a general contractor, they oversee projects that may involve multiple trades, providing a streamlined and efficient process for their clients. Since their establishment, they have built a reputation for professionalism and a commitment to serving the community.

The Elliott Company is located at 55 Industrial Blvd, Pikeville, KY 41501, USA. This central location in Pikeville provides a physical hub for their various operations, from their supply store to their contracting divisions. Their facility is designed with accessibility in mind, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility ensures that all customers can easily visit their location. In addition, they provide on-site parking for convenience. The company can be contacted by phone at (606) 437-7368, which is the primary number for general inquiries and service requests. The reviews highlight their promptness, with a technician responding to a call within two hours, and another repair being completed in just a few hours. This quick response time is a significant advantage for customers facing an urgent situation.

The Elliott Company offers a diverse range of services, catering to both the materials supply side and the professional installation and repair side of a project. Their service offerings reflect their specialized business types.

HVAC and Mechanical Services: As a heating and cooling contractor, they specialize in HVAC installations for residential properties. This includes the installation of new HVAC units and the ongoing maintenance and repair of existing systems. They are also a heating equipment supplier, which means they can provide all the necessary HVAC materials for a project. Their expertise extends to mechanical contracting, which involves the installation and maintenance of complex mechanical systems within a building.
Doors and Glass: The Elliott Company is also an auto glass shop and a glass & mirror shop. They install and repair glass for various applications, including heavy equipment glass for area coal mines, as well as new and replacement glass for windows, doors, and mirrors. They are a door supplier and offer professional installation of new doors, including sliding doors, for residential and commercial clients.
Plumbing and Electrical Supplies: In addition to their contracting services, they also operate as a supplier of essential materials. They provide plumbing materials, electrical materials, and HVAC materials, making them a convenient resource for other contractors and DIY enthusiasts in the region. This dual role of supplier and service provider allows them to offer comprehensive solutions to their clients.

The Elliott Company distinguishes itself with several key features that highlight their professionalism and commitment to customer satisfaction.

Prompt and Courteous Service: Customer reviews consistently praise the company's speed and professionalism. One customer noted that a technician arrived within two hours to address a broken heat pump, and the repair was completed in a short amount of time. Another review specifically called out a service technician for being "quiet, confident, explained & answered all my questions, and never once complained of working in 90 + degree heat." This level of service excellence is a significant highlight.
Expertise and Problem-Solving Skills: The technicians are described as knowing what they're doing. In one instance, a technician quickly diagnosed a problem, let the unit de-ice, and returned promptly to ensure the job was completed, showcasing a high level of expertise and dedication.
Comprehensive Capabilities: The company's unique business model, which combines general contracting, mechanical services, and material supply, provides a comprehensive solution for clients. Whether a customer needs a new door, a mirror installed, or an HVAC system repaired, they can likely get it all done through The Elliott Company, saving them time and effort.
Community-Focused: With a long history in the community, The Elliott Company has been involved in many commercial buildings and projects in the region for decades. This local commitment and experience give them a deep understanding of the area's specific needs and challenges, making them a reliable local partner.

For more information or to schedule a service, you can contact The Elliott Company at the following:

Address: 55 Industrial Blvd, Pikeville, KY 41501, USA
Phone: (606) 437-7368

When you're in need of a general contractor or a specialized service in Kentucky, choosing a company with a proven track record is essential. The Elliott Company is a compelling choice for residents and businesses in Pikeville for several reasons. Their long-standing presence in the community and their reputation for providing "A+ service" and "reasonable pricing" make them a trustworthy partner. The positive customer reviews, which highlight their team's professionalism, speed, and expertise, are a strong endorsement of their commitment to quality. Their unique ability to act as both a contractor and a supplier, especially in key areas like HVAC, plumbing, and glass, provides a level of convenience that is hard to find elsewhere. Whether you are dealing with a mid-summer HVAC emergency or planning a new installation, The Elliott Company offers the experience, skill, and customer-focused approach needed to get the job done right. Their versatility and dedication to excellence make them a worthwhile choice for anyone in the region.

The Elliott Company Services

Contractor
Doors Installation
Heating & Cooling
Hvac Installation
Hvac Units
Residential Hvac
Sliding Doors

Heating Equipment Supplier
Electrical material
HVAC material
Plumbing material

The Elliott Company Details

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Parking
On-site parking

The Elliott Company Location

The Elliott Company

Kentucky Pike County Pikeville Industrial Boulevard

55 Industrial Blvd, Pikeville, KY 41501, USA

The Elliott Company Reviews

An average rating of ★4 from 21 user reviews.

HVACpriceunitheatcall

★ 5★ 4★ 3★ 2★ 1

I placed a call to Elliott HVAC, when my house reached 92 degrees. A service Tech responded, let me know my unit needed to de-ice, he would attend to another call & return promptly, & he did! He was quiet, confident, explained & answered all my questions, and never once complained of working in 90 + degree heat. You don’t get hard working people like this service tech, Shannon Darnell is above excellent, Elliott Companies should feel proud to have this individual represent your company!
Jun 19, 2024 · alfreda Pugh
Called Elliott HVAC service at 1:15 pm tech was at our house by 3:15 pm then replaced motor, pump, etc heat was back on before 5:00 pm. Reasonable pricing with A+ service could not of been more impressed. Very much appreciated
Jan 25, 2022 · Malcolm M.
This used to be a great company to deal with. They used to be very helpful. Now they just try to rip you off any way they can. Like the fact that we have had several different technicians come to check our unit and it has always been the same price. Then today we had someone come out to check it and they wanted to charge us double because they said it took way longer to get to our house than any of the other technicians before. The last couple of times they have come and said nothing was wrong (even though something was obviously wrong or we wouldn't have called them) and then charged us for it. Mind you our unit is still under warranty, which is the reason we have even still been dealing with them.
May 16, 2019 · Andrea Akers
I called and for ac service on July 30, 2022. A gentleman came out that day and inspected the unit and determined the compressor was out. I was told that his boss would call me the next day with an estimate for a new compressor and a new unit, as the one we have was older. I was charged $135.00 for this call. Well then, the flooding started in the area, so I did not get a call the next day and I did not expect one. I waited 2-3 weeks and called them back to get my quote. I was told that the person I needed to speak with was out of the office, so I left my name, my number, the order number from my receipt, and why I was calling. I received no call back. I called again the following week with the same results. This went on for several more weeks with multiple calls. I was told maybe to call earlier in the morning before the person left. This did not work either. I gave up on them and had someone else replace my unit. I have still never received a call back as of 10/26/2022 and feel I just wasted $135.00 to be told my compressor was out.
Oct 26, 2022 · John Martin
Update: Yesterday Philip said the part that I need to fix my heat pump is "not in stock they have ordered it and they may have it in a few days, call back later"Got a call 10:00am this morning from Philip. He was very nice this time and said that they have the part there at the counter for me to pick up.Which I did because fixing my heat pump is more important than fighting with them and it does seem to have fixed it.They still didn't do the right thing but at least they did the minimum required by law which is to replace the part under warranty.I will make sure everyone I know or meet knows how much they care for their customers.Elliott Heating and cooling refuses to fix my two year old Heat Pump after I have paid them.My name is Jason Coleman and I bought a $5000 Trane Heat Pump 1 winter and 2 summers ago. When I turned my heat on this year it would cut on and off randomly. I replaced the thermostat and wire with equipment rated to work with my heat pump but it still did not work. I called Elliotts and they saidthey would send someone out. I was home for lunch when the first guy came out and saw what he said was a bad board withing seconds but then I had to leave for work. He replaced that board and told my wife the thermostat was wrong and charged us $120 (that's 1.5 hours) to not fix anything. I called back and they sent a second guy, he also said the thermostat was the problem and a bad solder joint on another board but that we would have to pay again if they replaced it under warranty. I have replaced the thermostat and fixed the bad solder joint and it stilldoesn't work. Phillip at Elliotts is telling me I still have to pay them $80 and hour to come back out even though they still haven't actually fixed anything. He even had the nerve to ask me "If you took your car to the garage you would expect to pay them for their time right?" I would not expect to pay for it if they did not fix my car. This last call (forth time) I tried to speak with someone else only to have Philip inform me that the "buck stops with him" and have him hang up on me. I actually thought dealing locally would be better, this has been a $5,000 lesson. I will not deal with Elliotts again.
Nov 10, 2015 · Jason Coleman