Boswell Plumbing & Heating Inc Photos
Boswell Plumbing & Heating Inc Introduce
For Virginia residents and business owners in the Williamsburg area, managing the essential systems of a property—plumbing, heating, air conditioning, and electrical—often requires relying on a contractor with a proven track record. Boswell Plumbing & Heating Inc is exactly that kind of contractor, boasting a remarkable legacy in the community. Serving Williamsburg since 1946, Boswell proudly claims the title of the oldest service company in the city. This history of over 75 years translates into deep, localized experience and expertise that is invaluable when tackling the unique infrastructure challenges of the Peninsula.
Though the company name highlights plumbing and heating, Boswell operates as a full-service, multi-trade contractor. They are your home-town dealer for a comprehensive range of services, including as a master Plumber, Heating Contractor, Air Conditioning Contractor, and Electrician. This integrated service model ensures that residential and commercial clients can address nearly any system issue—from a leaky pipe to a failing heat pump or the installation of a new gas line—with a single, trusted provider.
Their capabilities extend to specialized projects, such as the installation of natural gas lines for new appliances, like stoves or water heaters, which requires Master Gas Fitter licensing and strict adherence to safety codes. This expertise is particularly relevant in the Virginia region, where reliable gas service is crucial for heating and cooking.
The company’s foundation was built on customer care and quality service, a tradition that current ownership, led by a technician trained directly by the founder, continues to uphold. They service all major brands and types of equipment for both residential and commercial clients across Williamsburg, James City, and York counties, aiming to provide prompt, efficient, and trustworthy service.
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Boswell Plumbing & Heating Inc offers Williamsburg customers the peace of mind that comes from choosing a service company with a generational history of expertise across plumbing, HVAC, and electrical systems.
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Boswell Plumbing & Heating Inc is centrally located in Williamsburg, VA, providing excellent accessibility for their teams to respond to calls throughout the local area. This location is key to their ability to deliver timely service to residential and commercial customers across the greater Williamsburg area, including James City and York counties.
The company's office and operational base are located at:
- Address: 7138B Duffie Dr, Williamsburg, VA 23185, USA
For urgent needs, their commitment to service is highlighted by a call center that is reportedly staffed 24 hours a day and on all holidays, ensuring that Williamsburg residents can reach a representative when unexpected plumbing or heating emergencies arise.
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As a seasoned, multi-licensed contractor, Boswell Plumbing & Heating Inc provides a robust suite of services, ensuring virtually all home and commercial mechanical needs can be met by their qualified technicians. Their services cover four critical areas of property maintenance and installation:
- Plumbing Services:
- General plumbing repairs and installation for residential and commercial systems.
- Specialization in gas line installation for appliances (e.g., gas stoves) and major systems.
- Water heater installation and replacement (including gas water heaters).
- Repair and replacement of difficult-to-find components and fixtures, showcasing persistence in complex repairs.
- Services for toilets, sinks, faucets, and drain issues.
- Heating & Air Conditioning (HVAC) Services:
- Installation, repair, and maintenance of heating systems (furnaces and heat pumps).
- Installation, repair, and maintenance of air conditioning systems.
- They are noted as an American Standard heating and cooling dealer.
- Servicing and repairing all major HVAC brands and types of equipment.
- Electrical Services:
- Residential and commercial electrical repairs and installations.
- Handling services like electrical for home additions or remodels.
- Electrical wiring or panel upgrades (indicated in customer work history).
- Gas Contractor Services:
- Certified gas pipe fitting, including the installation of natural gas lines.
- Holding a Master Gas Fitter license allows them to handle complex and sensitive gas-related projects safely and professionally.
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Boswell Plumbing & Heating Inc offers several distinctive features that make them a compelling choice for service in the Williamsburg, VA area:
- Oldest Service Company in the City: Active since 1946, they offer historical stability and knowledge of Williamsburg’s diverse building stock.
- Master-Licensed in Four Trades: The company holds Master’s Licenses in Plumbing, Electrical, HVAC, Gas Pipe Fitter, and Liquified Petroleum Gas, making them a highly qualified, single-source solution.
- Residential and Commercial Focus: They possess the expertise and capacity to handle both simple residential fixes and more complex commercial installations.
- 24-Hour Call Center Service: Their call center is staffed 24 hours a day, seven days a week, including all holidays, to ensure homeowners and businesses can reach them during critical emergencies.
- Trained by the Founder: The current leadership was personally trained by the company's founder, Walter Boswell, ensuring the original standards of quality and service are maintained.
- Commitment to Difficult Repairs: Demonstrated ability to stick with challenging repairs, even those involving foreign-made or hard-to-find parts, where other plumbers might give up.
- Local Gas Contractor Expertise: Recognized as a Qualified Gas Contractor (QGC) in the area, meeting the guidelines of the local natural gas provider, Virginia Natural Gas.
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To connect with Boswell Plumbing & Heating Inc for scheduling, repair needs, or questions about their multi-trade services in the Williamsburg area, please use the following contact details:
- Address: 7138B Duffie Dr, Williamsburg, VA 23185, USA
- Phone: (757) 229-4890
- Mobile Phone: +1 757-229-4890
The (757) 229-4890 number is monitored by their professional call center, ready to assist Virginia clients at any time.
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Choosing Boswell Plumbing & Heating Inc means prioritizing stability, comprehensive expertise, and a deep-rooted local commitment. What makes them a compelling choice for a Virginia user is not just their ability to cover plumbing, heating, AC, and electrical work, but the fact that they are the oldest service company in Williamsburg. This longevity is an invaluable assurance of quality and reliability in a service industry where businesses frequently change. Their Master’s Licenses across all key trades allow them to execute specialized tasks, like gas line installation for a new gas stove, with professional certification and safety in mind.
While there is some feedback indicating communication challenges with call-backs, particularly regarding scheduling, the successful execution of complex and difficult repairs, as cited by customers who noted their persistence where other companies failed, speaks volumes about the technical skill and dedication of their field technicians. For critical home system work in Williamsburg, Boswell offers a generational pedigree of service and an impressive scope of work that few other local contractors can match.
Boswell Plumbing & Heating Inc Location
Boswell Plumbing & Heating Inc
7138B Duffie Dr, Williamsburg, VA 23185, USA
Boswell Plumbing & Heating Inc Reviews
About three weeks ago, I got a new gas stove for my kitchen. I was referred to Boswell to have a gas line installed. When I called them, I spoke to a woman who said she would give the technician my message and he would call me back. At 5 pm that day, he called me and told me that they do installs and that they're fairly quick. I told him I would call him back when I could set up a time to have them come out and install.I have been trying to set up a day for Boswell to come and install a natural gas line in my home for a little over two weeks now. When I call their main line, I talk to some woman who says she'll relay the message to the technician, and the technician will call me back with a time. I have called twice over these past few weeks, and have not gotten a single call back. I do not recommend them.
Jun 12, 2018 · Erica StewartAbout three weeks ago, I got a new gas stove for my kitchen. I was referred to Boswell to have a gas line installed. When I called them, I spoke to a woman who said she would give the technician my message and he would call me back. At 5 pm that day, he called me and told me that they do installs and that they're fairly quick. I told him I would call him back when I could set up a time to have them come out and install.I have been trying to set up a day for Boswell to come and install a natural gas line in my home for a little over two weeks now. When I call their main line, I talk to some woman who says she'll relay the message to the technician, and the technician will call me back with a time. I have called twice over these past few weeks, and have not gotten a single call back. I do not recommend them.
Jun 12, 2018 · Erica StewartDo not use Boswell! This summer my wife and I have redone our entire house. We have had tons of contractors in and out and have some wonderful experiences. From the moment the gentleman from Boswell came into my home I was uncomfortable. Our interaction began with him taking a tone with me because he did not have the garbage disposal that we ordered with him. We offered to go to the store to get one instead and he said that he would not install it so we would have to wait an hour for another representative to come with one. He truly acted as if we were inconveniencing him and walked around our house muttering under his breath.Eventually we realized that we needed to run to Lowes to get something for the install. When I asked him to move his car he grumpily said "I guess I'll have to do that too then." He quickly changed his behavior when the other gentleman from Boswell arrived, but the experience was already tense and awful.The worst part of all of this was that after they let we noticed one of the 5 faucets they installed is dripping. I called back assuming we just needed to let them know and they would help. NOPE! He wanted $130 to come and look at it, when only yesterday I paid over $600 to have it installed. He would not even entertain our plea to help us and then laughed and said "go ahead and contact the Better Business Burea. I already have an A+ rating and go ahead and write reviews." So I am writing a review because I am completely disgusted by the way this has been handled. There are lots of plumbers in Williamsburg. I hope that people take heed of this warning and research their plumbers more carefully than we did!
Aug 22, 2015 · Stephen LegawiecI can't say enough good things about this company. Their price's are in line with other companies. Their customer service and workmanship exceeded my expectations. Rich and his crew were polite, neat and personable. They showed up when they were suppose to. How refreshing ! Boswell Plumbing & Heating Inc.will always be my contractor of choice.Linda Bouffard
Jun 05, 2014 · Linda BouffardI can't say enough good things about this company. Their price's are in line with other companies. Their customer service and workmanship exceeded my expectations. Rich and his crew were polite, neat and personable. They showed up when they were suppose to. How refreshing ! Boswell Plumbing & Heating Inc.will always be my contractor of choice.Linda Bouffard
Jun 05, 2014 · Linda BouffardThey came in and did an in-home estimate, and we agreed that they would come back with a cost estimate for the job the same week. They never did. I called them again the next week, and they promised that they would send over the esitmate the next day. They never did. Four or five times i contacted them and assured them that we were very interested in hiring them for the job as soon as we had a cost estimate. Each time they promised to get back to me, but they never did. Very unprofessional, and certainly not they way to treat a prospective customer. Needless to say, we had to take our business elsewhere.
Oct 20, 2014 · Fredrik ForsThey came in and did an in-home estimate, and we agreed that they would come back with a cost estimate for the job the same week. They never did. I called them again the next week, and they promised that they would send over the esitmate the next day. They never did. Four or five times i contacted them and assured them that we were very interested in hiring them for the job as soon as we had a cost estimate. Each time they promised to get back to me, but they never did. Very unprofessional, and certainly not they way to treat a prospective customer. Needless to say, we had to take our business elsewhere.
Oct 20, 2014 · Fredrik ForsHad very bad leak in toilet going through the ceiling of the front hall. Called them at 1pm today and their guys arrived at 1:20, fixed the leak and were done by 1:40. Great service, very nice guys and dog lovers too! Can't rave enough about this company. They also maintain our heating and cooling.
Aug 01, 2016 · Conny GraftHad very bad leak in toilet going through the ceiling of the front hall. Called them at 1pm today and their guys arrived at 1:20, fixed the leak and were done by 1:40. Great service, very nice guys and dog lovers too! Can't rave enough about this company. They also maintain our heating and cooling.
Aug 01, 2016 · Conny Graft
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