B S Carroll Heating & Air Conditioning Photos
B S Carroll Heating & Air Conditioning Introduce
When it comes to the comfort and safety of your home in North Carolina, a reliable heating and air conditioning system is non-negotiable. Whether you're battling a sweltering summer day or a chilly winter night, a malfunctioning HVAC unit can turn a minor inconvenience into a major emergency. This is where a trusted local professional becomes invaluable. In Elizabethtown and the surrounding areas, B S Carroll Heating & Air Conditioning, now also known as Tim's AC Repair, has built a reputation for being the go-to expert for a wide range of heating and cooling needs. This article is designed to provide you with a comprehensive overview of what makes this company a standout choice for local residents. We will explore their history, their extensive service offerings, and the defining features that have earned them a loyal customer base.
The importance of a skilled and honest HVAC contractor cannot be overstated. A quick, temporary fix can often lead to more significant problems down the line, costing you more money and frustration. B S Carroll Heating & Air Conditioning understands this, and their business is founded on principles of professionalism, reliability, and expertise. We will delve into a real-life customer experience to highlight their commitment to exceptional service, which extends beyond technical proficiency to include honesty and respect. This deep dive will help you understand why, for many in the North Carolina community, they are more than just a service provider—they are a trusted partner in home comfort.
For anyone in the area, from homeowners dealing with an unexpected leak to those planning a system upgrade, having access to a contractor who is knowledgeable and responsive is critical. The following sections will break down the essential details about B S Carroll Heating & Air Conditioning, providing you with all the information you need to make an informed decision for your home. This content is based on available public data and real customer feedback, ensuring you get a factual and useful resource.
Location and Accessibility
B S Carroll Heating & Air Conditioning is conveniently located at 1282 Mercer Mill Rd, Elizabethtown, NC 28337, USA. This central location in Elizabethtown allows them to serve the local community and surrounding areas effectively. Being situated within the heart of the region gives them an advantage in responding quickly to service calls, which, as a real customer review demonstrates, is a critical factor during emergencies. Their proximity to local neighborhoods means that when you face an issue, they are not far away.
Accessibility is about more than just a physical address. It's also about a company's readiness to serve. The fact that a representative, Tim, was at a customer's house within 20 minutes of a call during an after-hours emergency speaks volumes about their commitment to the community. This level of responsiveness is a key differentiator and a significant benefit for homeowners who need immediate attention. The team's familiarity with the local area also means they are well-versed in the common heating and cooling challenges faced by residents in North Carolina, from the humid summers to the occasional cold snaps. This local expertise translates into more accurate diagnoses and more effective solutions, saving you time and money.
When you choose a local business like B S Carroll Heating & Air Conditioning, you're not just getting a service; you're gaining a partner who understands the unique needs of your community. Their physical presence and dedication to quick service make them a reliable choice for anyone in the region.
Services Offered
B S Carroll Heating & Air Conditioning offers a comprehensive range of heating and cooling services, positioning them as a versatile and full-service contractor. Their expertise covers everything from routine maintenance to complex system installations.
- Ductless Heating & A/C Services: They are specialists in ductless systems, which are an energy-efficient solution for heating and cooling homes without the need for traditional ductwork. This is a great option for additions or older homes where installing ducts is not feasible.
- HVAC System Maintenance: Preventative maintenance is a cornerstone of their services. Regular check-ups help ensure your system runs efficiently, prolong its lifespan, and prevent unexpected breakdowns. This proactive approach saves homeowners from costly emergency repairs.
- Heating System Repair: As heating contractors, they are experts in diagnosing and repairing all types of heating systems. Whether it’s a furnace, heat pump, or boiler, they can get your home warm and comfortable again.
- Install AC: They handle new air conditioner installations and system replacements, helping you choose the right unit for your home's size and cooling needs. A professional installation ensures optimal performance and energy savings.
- Repair HVAC: Their repair services are extensive and cover both heating and cooling systems. A customer review highlights their ability to not only fix a problem but to do so after another company failed, demonstrating their high level of skill and problem-solving ability.
- Preventative Maintenance: This service is about ensuring your HVAC system remains in peak condition. Regular checks on filters, coils, and other components can significantly reduce the risk of major malfunctions and improve air quality.
- Sheet Metal Fabrication: The ability to fabricate custom sheet metal is a significant advantage. This allows them to create and install custom ductwork that perfectly fits your home's layout, ensuring maximum efficiency and airflow.
- Unit Replacement: When a repair is no longer the most cost-effective option, they can provide a complete unit replacement. They guide customers through the process of selecting a new, more efficient system that meets their needs and budget.
Features and Highlights
The standout features of B S Carroll Heating & Air Conditioning are best illustrated by the direct experiences of their customers. These highlights point to a business model built on trust and professional excellence.
- Exceptional Professionalism: A customer review points out the extreme professionalism of Tim, the owner. This includes everything from a quick response time to clear communication and a respectful demeanor.
- Honesty and Integrity: One of the most powerful testimonials comes from a customer who felt treated as an equal and not "conned." This highlights the company's commitment to honesty and fair business practices, which is incredibly valuable in the service industry.
- Extensive Experience: With over 30 years of experience, the owner, Tim, brings a wealth of knowledge to every job. This deep expertise allows him to accurately diagnose complex issues that other companies might miss, providing a reliable and lasting fix.
- Rapid and Reliable Service: The ability to be on-site within 20 minutes of an emergency call is a testament to their reliability. They don't just promise fast service; they deliver on it, which is crucial during a home emergency.
- Fair Pricing: The review specifically mentions that the repairs were done "while not breaking the bank." This shows a dedication to providing high-quality service at a fair price, making them an accessible option for local residents.
Contact Information
Reaching B S Carroll Heating & Air Conditioning is simple and convenient. Here is their contact information:
Address: 1282 Mercer Mill Rd, Elizabethtown, NC 28337, USA
Phone: (910) 645-4953
Mobile Phone: +1 910-645-4953
Having both a landline and a mobile number makes them easily accessible, ensuring you can connect with them whether you need a routine appointment or an urgent repair.
What is Worth Choosing
Choosing B S Carroll Heating & Air Conditioning for your HVAC needs in North Carolina is a decision based on a foundation of trust, experience, and reliability. Their reputation, solidified by glowing customer reviews, speaks to a business that prioritizes the customer's well-being above all else. The story of the leaky attic and the unresponsive previous company highlights the stark contrast between a professional, customer-focused business and one that is not. Tim's AC Repair, as a part of B S Carroll, is a perfect example of what a local service provider should be.
Their expertise, spanning over three decades, means they have encountered and solved almost every conceivable HVAC problem. This knowledge translates into efficient and effective service, saving you from the frustration of repeated repairs. Furthermore, their commitment to fair pricing and honest communication builds a level of trust that is invaluable. For a homeowner, knowing you can call a professional who won't take advantage of your situation is worth more than a quick fix.
By supporting a local business like this, you are also investing in your community. The money you spend helps sustain a business that contributes to the local economy and provides essential services to your neighbors. For anyone in Elizabethtown and beyond, B S Carroll Heating & Air Conditioning is not just a general contractor; they are a community partner dedicated to ensuring your home remains a comfortable and safe haven.
B S Carroll Heating & Air Conditioning Services
Heating Contractor
- Ductless heating & A/C services
- HVAC system maintenance
- Heating system repair
- Install AC
- Repair HVAC
- Preventative Maintenance
- Sheet Metal Fabrication
- Unit Replacement
B S Carroll Heating & Air Conditioning Details
Offerings
- Repair services
B S Carroll Heating & Air Conditioning Location
B S Carroll Heating & Air Conditioning
1282 Mercer Mill Rd, Elizabethtown, NC 28337, USA
B S Carroll Heating & Air Conditioning Reviews
unit
★ 5★ 4★ 3★ 2★ 1Tim's AC Repair (previously known as B S Carroll Heating & Air Conditioning) quickly became our new go to HVAC company!After dealing with another local company for a continuous problem with our attic AC leaking and being told it was "fixed" each time, we were left with our ceiling breaking and water pouring out of it at 7pm with the company not answering their after hours phone line.Knowing we had to find someone else quickly we called Tim and he was extremely professional and at our house within 20 minutes of our call. Tim took quick action to stop the leak then took time to access the damage and what the issue was while explaining everything along the way. The following day he was back at our house at 8am to fix the repairs needed to our AC while not breaking the bank.Being a woman and having my husband away during this it was very refreshing to have a man treat me as a equal while not trying to con me during this process. Very respectful man, honest, knows what he is doing (over 30yrs experience) and reliable!You won't go wrong calling Tim next time you need HVAC repairs!
Aug 29, 2020 · aimee belangerTim's AC Repair (previously known as B S Carroll Heating & Air Conditioning) quickly became our new go to HVAC company!After dealing with another local company for a continuous problem with our attic AC leaking and being told it was "fixed" each time, we were left with our ceiling breaking and water pouring out of it at 7pm with the company not answering their after hours phone line.Knowing we had to find someone else quickly we called Tim and he was extremely professional and at our house within 20 minutes of our call. Tim took quick action to stop the leak then took time to access the damage and what the issue was while explaining everything along the way. The following day he was back at our house at 8am to fix the repairs needed to our AC while not breaking the bank.Being a woman and having my husband away during this it was very refreshing to have a man treat me as a equal while not trying to con me during this process. Very respectful man, honest, knows what he is doing (over 30yrs experience) and reliable!You won't go wrong calling Tim next time you need HVAC repairs!
Aug 29, 2020 · aimee belangerMy mother has bought 3 units from this place and on the 3rd unit I have been trying to get them to fix it since a month after my mom moved into her home. My mother passed away and they had not a care in the world of this and the fact that she gave them her trust in continued business. It is still not fixed and they are hateful and don't care. I have talked to the owner and his wife and then the daughter promised me she would fix my ac/heating unit and still nothing. All they did was put coolant in and take coolant out and removed a piston. This started in 2010 and now she tells me that she is not coming out to look at it anymore unless I pay for it.I have been stressed out over this for all these years. Please tell everyone you know to not do business with this company. The daughter told me if I told anybody about this she would sue me for slander!!! The only reason I put a star is because I had to in order to post this!! I give them 0 stars!!!!!
Mar 29, 2017 · Janet Fisher (Aqua64)My mother has bought 3 units from this place and on the 3rd unit I have been trying to get them to fix it since a month after my mom moved into her home. My mother passed away and they had not a care in the world of this and the fact that she gave them her trust in continued business. It is still not fixed and they are hateful and don't care. I have talked to the owner and his wife and then the daughter promised me she would fix my ac/heating unit and still nothing. All they did was put coolant in and take coolant out and removed a piston. This started in 2010 and now she tells me that she is not coming out to look at it anymore unless I pay for it.I have been stressed out over this for all these years. Please tell everyone you know to not do business with this company. The daughter told me if I told anybody about this she would sue me for slander!!! The only reason I put a star is because I had to in order to post this!! I give them 0 stars!!!!!
Mar 29, 2017 · Janet Fisher (Aqua64)This is the worst company. Do not do business with them. They have my contract/warranty. They are the worst.DONT DO BUSINESS WITH THEM!I was told yesterday the repairman would call me in the morning. Here it is almost 2:00 and have not heard from him. I called at 9:30 acted like she forgot about me. Called again at 1:00 and she tells me it will be tomorrow.It is 91° in my house. I have 3 kids, 3 dogs and a cat. This is horrible
Jul 15, 2019 · Jill WolfenbargerThis is the worst company. Do not do business with them. They have my contract/warranty. They are the worst.DONT DO BUSINESS WITH THEM!I was told yesterday the repairman would call me in the morning. Here it is almost 2:00 and have not heard from him. I called at 9:30 acted like she forgot about me. Called again at 1:00 and she tells me it will be tomorrow.It is 91° in my house. I have 3 kids, 3 dogs and a cat. This is horrible
Jul 15, 2019 · Jill WolfenbargerFirst of all I don't get all the Negative Reviews I guess People have nothing better to do with There time anyway, I called late at Night and got Service the next Day bye Tim a very nice Southern Man He put Gas in My Unit and said that's all it needed He was Professional and a pleasure and if I ever need Them I shall Phone again Them again. Thank You to Bobby and His Wife hope to meet You One Day Take Care.
Mar 30, 2018 · Lisa ClarkFirst of all I don't get all the Negative Reviews I guess People have nothing better to do with There time anyway, I called late at Night and got Service the next Day bye Tim a very nice Southern Man He put Gas in My Unit and said that's all it needed He was Professional and a pleasure and if I ever need Them I shall Phone again Them again. Thank You to Bobby and His Wife hope to meet You One Day Take Care.
Mar 30, 2018 · Lisa ClarkWhen my a/c went out during a 98° heat wave they came out within hours. He had the problem fixed in no time and the price was very reasonable. The only drawback is they don’t take credit cards but they were half the price of their competitors. For that discount I’ll gladly write a check! He even taught my how to put my furnace door back on properly because I was doing it wrong. I highly recommend!
Oct 31, 2017 · Janel MitchellWhen my a/c went out during a 98° heat wave they came out within hours. He had the problem fixed in no time and the price was very reasonable. The only drawback is they don’t take credit cards but they were half the price of their competitors. For that discount I’ll gladly write a check! He even taught my how to put my furnace door back on properly because I was doing it wrong. I highly recommend!
Oct 31, 2017 · Janel Mitchell
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