All About Care, Inc. Photos










All About Care, Inc. Introduce
Introduction / Overview
When the North Carolina weather shifts, a reliable heating and cooling system is essential for maintaining comfort and air quality in your home or business. All About Care, Inc. is a general contractor and HVAC specialist in Winston-Salem that provides a wide range of services to meet these critical needs. Their expertise extends beyond simple repairs to include comprehensive maintenance, full system installations, and advanced air quality solutions. As a company, they are dedicated to delivering a high level of service, with a team of technicians who are knowledgeable, personable, and committed to their craft. They understand that a malfunctioning HVAC system can be a major source of stress, and their goal is to provide a smooth, efficient, and effective solution. All About Care, Inc. offers a variety of services for residential and commercial properties, including everything from routine filter replacements to the installation of complex dual-fuel systems. They are also equipped to handle specialized needs like ductless heating and cooling, whole-home humidifiers, and UV light filtration systems, positioning them as a go-to resource for modern climate control solutions. The company's name itself suggests a mission of providing thorough and attentive care for your home or business's most vital systems, aiming to ensure everything is running perfectly before they consider a job complete. They are a significant player in the Winston-Salem community, striving to be a dependable partner for all of your heating and air needs.
Location and Accessibility
All About Care, Inc. is located at 2420 Farrington Point Dr SE, Winston-Salem, NC 27107, USA. This location places them in a strategic position to serve the entire Winston-Salem metropolitan area and the surrounding communities in North Carolina. While their services are provided on-site at the customer’s location, their central office serves as a hub for operations, allowing for efficient scheduling and dispatching of their technicians. This well-established address provides a fixed point of contact for clients, adding a layer of trust and reliability. Customers can confidently reach out to them for service requests, knowing their team is based within the community they serve. The company's business model is built around bringing their services directly to the customer, whether it’s for a complex new installation or an emergency repair. This convenience is a key part of their offering, ensuring that help is always just a phone call away. Their location within a major city like Winston-Salem means they are well-versed in the diverse range of residential and commercial properties in the area, from historic homes to modern business complexes, allowing them to provide tailored and effective solutions for any unique challenge.
Services Offered
- A/C system maintenance, repair, and installation
- Heating system maintenance, repair, and installation, including furnaces and heat pumps
- HVAC duct & vent cleaning, installation, and repair
- Air duct sealing and air filtration systems
- Ductless heating and A/C services
- Thermostat installation and repair
- Emergency service for urgent repairs
- Commercial refrigeration services
- Whole-home humidifiers and dehumidifiers
- Installation of UV lights and other air quality systems
- Repair and replacement of equipment such as fan motors and heat exchangers
- Ventilated ceiling installation and repair
Features / Highlights
- Technicians are described as friendly, approachable, and highly knowledgeable.
- Demonstrates a strong work ethic, staying on the job until it is complete and running perfectly.
- Offers a wide range of services for both residential and commercial properties.
- Provides specialized solutions like ductless systems, humidifiers, and air filtration.
- Known for their ability to explain complex issues in an easy-to-understand manner.
- Offers comprehensive yearly maintenance and preventive maintenance plans.
Contact Information
For service, inquiries, or to schedule an appointment, you can reach All About Care, Inc. using the following contact information:
Address: 2420 Farrington Point Dr SE, Winston-Salem, NC 27107, USA
Phone: (336) 771-9000
What is worth choosing
When selecting a general contractor for HVAC services, a consumer's decision often comes down to two key factors: the technical skill of the team and the company's overall reliability. While All About Care, Inc. has received mixed feedback from different customers, it's crucial to evaluate these experiences to form a balanced perspective. The positive review highlights a technician, Parker Blaylock, who exemplifies the best qualities of a service professional. This customer's experience, which was so positive they used the company for their hotel business, speaks to a high level of technical expertise, a strong work ethic, and a personable attitude. This technician was described as someone who "didn’t cut corners, worked steadily until the job was complete, and made sure everything was running perfectly before leaving." This is the gold standard for service and suggests that when you get a technician with this level of dedication, the results can be outstanding. However, it is also important to consider the critical feedback, which points to significant issues with communication, responsibility, and the resolution of problems. The detailed account of the range hood installation failure, the subsequent damage to a wall, and the prolonged delay in making repairs raises serious concerns about project management and customer service follow-through. It is clear from this review that the customer felt a lack of accountability and trustworthiness. This kind of experience is frustrating and highlights the importance of getting all agreements, including repair timelines and pricing, in writing. The discrepancy in quoted prices and the company's response to the damaged property are points that a potential customer should consider carefully. While one experience may be stellar, another may be deeply frustrating, suggesting that consistency in service delivery may be an issue. For a potential customer in Winston-Salem, it is worth considering that the company has technicians capable of providing excellent service, as evidenced by the first review. However, it is also advisable to proceed with caution, ensure all project details are clearly documented in advance, and have a clear understanding of the company's policy on damage and repair. Ultimately, your choice will depend on your tolerance for risk and your personal assessment of the company's ability to consistently deliver the kind of high-quality, reliable service that the positive review so clearly describes.
All About Care, Inc. Services
Air Conditioning Contractor
- A/C filter replacement
- A/C system dismantlement
- A/C system maintenance
- A/C system repair
- A/C system vent cleaning
- Cleaning
- Ductless heating & A/C services
- HVAC duct & vent cleaning
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Installation
- Portable A/C services
- Repair HVAC
- Thermostat installation
- Thermostat repair
- Ventilated ceiling installation
- Ventilated ceiling repairs
- Air Conditioner Compressor
- Air Duct Sealing
- Air Filter Humidifier
- Air Filtration
- Air Handler
- Air Intake
- Central Air
- Co Detector
- Commercial Refrigeration
- Duct Free Split System
- Electronic Air Cleaners
- Emergency Service
- Equipment Repair
- Fan Motors
- Filtration System
- Fresh Air Ventilator Equipment
- Gas Furnaces
- Gas Valve
- Heat Exchangers
- Heat Pump Cooling
- Heat Pump Split System
- Heat Recovery Ventilators
- Heating And Cooling Systems
- Home Cooling
- Home Evaluation
- Home Furnace
- Humidity Control
- Hybrid Heat Systems
- Lamp Replacement
- Maintenance Residential
- Media Air Cleaner
- Repair And Replace
- Residential Furnace
- Sheet Metal Fabrication
- Temperature Control
- Upgrade And Replacement
- Uv Lights
- Whole Home Humidifiers
- Whole House Humidifier
Air Conditioning Repair Service
- A/C preventive maintenance
HVAC Contractor
- A/C Unit
- Afue Rating
- Air Cleaner
- Air Conditioning Ac Installation
- Air Conditioning Heating
- Air Filters
- Air Handlers
- Cooling Equipment
- Cooling Systems
- Dual Fuel System
- Forced Air Furnaces
- Furnace Filter
- Furnace Installation Furnace Repair
- Furnace Replacement
- H E A T I N G & C O O L I N G
- Heat Exchanger
- Heat Pump Installation
- Heat Pump Maintenance
- Heat Pump Repair
- Heat Pumps Cool
- Heating And Cooling
- Home Air Conditioning
- Home Systems
- My Air Conditioning
- New Air Conditioning
- New Heating
- Split System Air Conditioner
- Ultraviolet Germicidal Lights
- Warranties Repair
- Yearly Maintenance
- Your Air Conditioner
All About Care, Inc. Details
Service options
- Onsite services
Offerings
- Installation service
- Repair services
All About Care, Inc. Location
All About Care, Inc.
2420 Farrington Point Dr SE, Winston-Salem, NC 27107, USA
All About Care, Inc. Reviews
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★ 5★ 4★ 3★ 2★ 1I had an excellent experience with technician Parker Blaylock. From start to finish, they were friendly, approachable, and genuinely cared about making sure everything was done right. You could tell they were highly knowledgeable, explaining what was going on in a way that made sense and answering all my questions patiently.What impressed me most was their determination and work ethic—they didn’t cut corners, worked steadily until the job was complete, and made sure everything was running perfectly before leaving. It’s rare to find someone who combines technical expertise with such a personable attitude, but Parker has both. Highly recommend! and have used this company multiple times at our hotel business thanks to his work
Aug 15, 2025 · Tristen HillAll About Care Heating & Air, Inc. Winston-Salem has NO responsibility, NO dependability, and NO trustworthiness. Do not waste your time and risk your life with this company.They damaged my kitchen wall through pure incompetency on 1/20, then failed to repair it the next day, even for three weeks. Now, they have the audacity to still charge me full price. Please take your responsibilities seriously, do not blame it on the weather and the job. I believe the weather would not be responsible for failing to fix the damaged wall if the weather could talk. There were many nice weather days in three weeks 1/21-2/9.1. Incompetency and no responsibilityThe quote of a range hood installation was $1,100. This high price should guarantee a high quality of service. But it turned out they couldn’t follow a very simple manufacturer’s instruction guide. The below picture (photo 1) clearly indicates that the TOP of the hood should be installed 27.5-30.5” from the stove. Instead, they installed the BOTTOM of the hood 27.5-30.5” from the stove, which they had to move lower after I told them the mistake.Due to their incompetence of installing the hood properly, they left two huge holes in the kitchen wall of my new house on 1/20 (photo 2). They used fiberglass to temporarily fill in the holes.On 1/21, I requested for them to fix the wall today. But the company did nothing for TWO weeks. I didn't even receive a call from them. Rain kept going through the broken wall and we had to keep changing the stuffy materials. Every day, we felt frustrated for having to even deal with this company and their mess. In the THIRD WEEK, I called the manager Matt on 2/3, 2/7, and 2/8 to urge him to fix the wall ASAP. The damaged wall was still not fixed by the end of the third week. There was a winter inclement weather warning for the fourth week 2/10-2/13, which meant we needed to get the wall fixed soon. Since they wouldn't do it, we did it ourselves. So on 2/10, I called and told Wanda I declined to pay the bill for the service due to them failing to fulfill their obligations and responsibilities in three weeks.2. I started to call around to get others’ quotes on fixing the wall, because I realized I couldn’t rely on this company anymore in the third week. But in the meantime, I still gave this company a last chance to fulfill its responsibility, which they failed to do. After I got involved in the repairs and got the repair job done in the Fifth week, on 3/14 they gave me the first call since 1/21 to collect the money and claim the credit for the repair.3. Lack of dependability and trustworthinessThe quote was $250 by the phone in the middle of December. So, I rejected two others' quotes. After a month, on1/17 they finally came to my new house but increased the quote to $1,100. I was SHOCKED.Because of the mistake they made and the low quality of service, I negotiated the service price to $800 on 1/21 with the condition that the damaged wall must be fixed today. It was a new agreement based on the fact of the service. But then on 3/26 email, they said, “I have removed the previously agreed upon $300.00 discount ” , and “....your stainless steel backsplash. Which was NOT part of the original agreement and you were NOT charged for.” I didn't even want to waste time arguing withthem.These discrepancies show that when dealing with this company, you must document (record) everything in case they go back on their word, which they do not hesitate to do.4. I agree with another reviewer on BBB: “The way they treat is awful, especially if anything goes wrong with the job they did, I definitely would recommend being careful if you decide to install your AC with this company.”It’s absolutely true also including kitchen hood.
Apr 05, 2025 · Yang GaoWhen my grandpa’s AC unit suddenly went out during a stretch of 90-degree weather, we were really worried about how he was going to stay safe and comfortable. Thankfully, All About Care HVAC came through in a big way.They responded quickly, arriving at his home in no time and got straight to work. The technician was not only knowledgeable and efficient, but also incredibly kind and respectful toward my grandfather, which meant a lot to our family. Within a short time, the unit was up and running again, and the house started cooling down fast.It’s rare to find a company that combines professionalism with genuine care, but All About Care HVAC truly lives up to their name. We’re so grateful for their timely service and wouldn’t hesitate to call them again or recommend them to others.
Apr 10, 2025 · Alissa Rosetta⭐⭐⭐⭐⭐I had an excellent experience with All About Care Heating and Air! My air system was in need of repair, and their team was prompt, professional, and incredibly knowledgeable. They quickly diagnosed the issue and had everything fixed in no time. The technician was friendly, explained everything in detail, and made sure my system was working perfectly before leaving. I’m so impressed with their service and highly recommend them to anyone in need of HVAC repairs. Will definitely call them again for any future needs!
Apr 08, 2025 · Lyndsi PaigeEric is an awesome service technician and very knowledgeable. I am certain that All About Care goes the extra mile to keep their customers informed and units running efficiently. We have used them for 5 years and will continue to do so.
Jul 24, 2025 · Jennifer Lemons
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