D&L Parts Company

- 1090 Burke St, Winston-Salem, NC 27101

Introduction / Overview

In a world where online shopping dominates, the value of a local, in-person supplier who understands your needs is immeasurable. For homeowners, contractors, and handymen in Winston-Salem, North Carolina, D&L Parts Company is a prime example of this local advantage. As a wholesaler and supplier of appliance, heating, and air conditioning parts, they offer a vast inventory of components and equipment that are essential for home maintenance and repair. They are a go-to resource for professionals and DIY enthusiasts alike, providing a convenient and knowledgeable alternative to the often impersonal and time-consuming process of ordering parts online.

D&L Parts Company positions itself as a business built on strong relationships and a commitment to local service. They understand that when an appliance or HVAC system breaks down, time is of the essence. Their business model is designed to get you the right part, right away, saving you from the frustration of shipping delays and guesswork. The team at the Winston-Salem location is highly valued by customers for their expertise, politeness, and willingness to help, creating a customer experience that transcends a simple transaction.

Beyond just selling parts, D&L Parts Company serves as a vital resource for the community. Their staff are described as "open minded and are willing to help," which implies that they are not just order takers but problem solvers who can assist in troubleshooting. This level of personalized service is what makes them an asset to the local area, ensuring that residents have a reliable place to turn when faced with a repair or project. They believe in the power of shopping local and demonstrate its benefits through competitive pricing and immediate availability, proving that the future isn't just online, but right here in North Carolina.

Location and Accessibility

D&L Parts Company is conveniently located at 1090 Burke St, Winston-Salem, NC 27101, USA. This central location provides easy access for customers throughout the city and surrounding areas. Being situated in a prominent part of Winston-Salem ensures that both professional contractors and homeowners can make a quick visit to pick up the parts they need without significant travel time.

The company has made a clear effort to ensure accessibility for all customers. Their location features a wheelchair-accessible entrance and a wheelchair-accessible parking lot. This commitment to inclusivity is a testament to their dedication to serving the entire community. Their hours of operation are Monday to Friday from 8:00 AM to 5:00 PM, catering to both professionals and those who can visit during regular business hours. Their convenient location and accessibility features make the process of obtaining parts as easy and efficient as possible.

Services Offered

D&L Parts Company offers a comprehensive suite of services and products tailored to the needs of the appliance and HVAC repair industries.

• Appliance Parts: They are a trusted supplier for a vast range of parts for major appliances, including refrigerators, washers, dryers, dishwashers, and more.
• HVAC-R Parts: They specialize in parts, accessories, and equipment for Heating, Ventilation, Air Conditioning, and Refrigeration (HVAC-R) systems, including air filters, water heaters, and thermostats.
• Delivery and Pickup Options: They provide convenient service options including Delivery, In-store pickup, and In-store shopping, allowing customers to choose the method that best suits their needs.
• Wholesale and Retail: While they operate as a wholesaler, their services are extended to individuals, enabling both contractors and homeowners to purchase parts.
• Customer Support: Their knowledgeable team assists with locating specific parts and can even help with troubleshooting, as mentioned in customer reviews.
• Payment Options: They offer a variety of payment methods for customer convenience, including Checks, Credit cards, Debit cards, and NFC mobile payments.

Features / Highlights

D&L Parts Company stands out from competitors and online retailers due to several key features that enhance the customer experience.

• Knowledgeable and Personable Staff: The team is consistently praised by name, including Jeff, Rich, and Angela, for being polite, open-minded, and genuinely willing to help.
• Local Expertise: Their team has a deep understanding of local needs and can provide faster service, even getting a part from another location in just one day.
• Competitive Pricing: A customer review highlights that they found a part for less at D&L Parts Company than the "best price" they could find online, demonstrating their competitive edge.
• No Shipping Fees or Wait Times: The in-store shopping and quick pickup options eliminate the shipping costs and multi-day wait times associated with online purchases.
• Accessibility: Their commitment to inclusivity is shown through a wheelchair-accessible entrance and parking lot, making the store available to all.
• Convenient Payment: They accept a wide array of payment methods, from traditional checks and cards to modern NFC mobile payments.
• Comprehensive Inventory: They have an expansive inventory, allowing customers to find a wide range of parts for various major appliances and HVAC systems.

Contact Information

For all your appliance and HVAC parts needs, you can contact D&L Parts Company using the information below.

Address: 1090 Burke St, Winston-Salem, NC 27101, USA

Phone: (336) 723-3068

What is worth choosing

For residents of North Carolina, particularly in the Winston-Salem area, D&L Parts Company is a compelling choice for anyone in need of appliance or HVAC parts. The value they provide goes far beyond simply stocking a wide inventory. The customer testimonials underscore the immense benefit of shopping local. The reviewer who found a part for less than the best online price, without any shipping fees or multi-day wait, perfectly illustrates the tangible financial and time savings that come from choosing a local wholesaler. In an emergency repair situation, this immediate availability is priceless.

Furthermore, the human element of the business is a major reason to choose them. The staff is consistently lauded for their dedication and helpfulness. Customers feel a sense of trust and gratitude for the team, mentioning individuals by name for their politeness and willingness to assist. This level of personalized service is something that cannot be replicated by an online retailer. The ability to "deal with a real person" who is knowledgeable about heat pumps and willing to help you find the right part provides a level of confidence and support that is invaluable, especially for those who are not experts themselves.

D&L Parts Company also offers practical conveniences that make the entire process smooth. Their various service options, including in-store pickup and delivery, cater to different customer needs. The acceptance of multiple payment methods, including modern NFC mobile payments, shows they are a forward-thinking business that values customer convenience. By choosing D&L Parts Company, you are not just buying a part; you are gaining a partner in your repair projects. You are supporting a local business with a rich history of serving the Southeast since 1955, and you are ensuring that you have a reliable resource right in your community, proving that the future of shopping for parts is indeed local.

D&L Parts Company

1090 Burke St, Winston-Salem, NC 27101, USA