Expert General Contractor & HVAC Services in South Carolina: Advanced Air Systems

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Advanced Air Systems Introduce

Introduction / Overview

In the southern heat of South Carolina, a properly functioning air conditioning and heating system is more than a luxury—it's an essential component for comfort and health. For residents and businesses in the Florence area, finding a reliable and professional general contractor with expertise in HVAC is crucial. Advanced Air Systems positions itself as a comprehensive solution for all heating and cooling needs. They operate as an air conditioning contractor, a heating contractor, and a supplier of various HVAC equipment and parts. This multi-faceted approach is intended to provide a one-stop-shop for customers, simplifying the process of maintenance, repair, and installation. Advanced Air Systems aims to cover all aspects of home and commercial climate control, from the supply of new units to the intricate repair work on existing ones. Their wide array of services is designed to meet the diverse needs of the local community, from residential homeowners to commercial property managers.

Advanced Air Systems’ business model centers on offering a full spectrum of HVAC services. As a heating and air conditioning contractor, they are equipped to handle everything from minor repairs to large-scale system installations. They also serve as a supplier for various components, including air conditioning systems and air filters, which allows them to offer an integrated service where they can both diagnose a problem and provide the necessary parts for a solution. The company’s presence in Florence, SC, places it in a prime location to serve the local market and surrounding communities. By providing both repair and supply services, Advanced Air Systems attempts to present itself as a convenient and comprehensive resource for its customers.

Location and Accessibility

Advanced Air Systems is located in the heart of Florence, SC, a position that allows them to efficiently serve the local community. Their physical address is 1605 Hampton Dr, Florence, SC 29505, USA. This location provides a central hub from which they can dispatch technicians to service calls throughout the region. While the provided information does not include details on their specific accessibility features, their presence in Florence makes them a local option for residents and businesses seeking a contractor for their HVAC needs. This proximity allows them to respond to service requests in a timely manner, which is crucial when dealing with heating and cooling emergencies during extreme weather conditions. Being a local business, they have a direct connection to the community and a working knowledge of the specific climate and building challenges faced by residents in this part of South Carolina.

Services Offered

As a comprehensive HVAC and general contractor, Advanced Air Systems provides a wide range of services to meet the varied needs of their clients. Their offerings span from repair and maintenance to the supply and installation of new systems and parts. The following is a detailed list of the services they provide:

Air Conditioning System Maintenance and Repair: They handle routine maintenance to keep AC units running efficiently and provide repair services for all types of air conditioning problems.
Heating System Maintenance and Repair: Professional services for heating systems, including maintenance and repair work for furnaces and other heating equipment.
HVAC Contractor Services: This includes a full range of HVAC system-related tasks, from general system maintenance to repairs.
Air Conditioning System and Heating Equipment Supply: They serve as a supplier for new air conditioning systems, air filters, and heating equipment, offering a convenient way for customers to purchase new units and parts.
Air Conditioning Store: The company operates as a store for air conditioning equipment, allowing customers to buy what they need directly from them.

Features / Highlights

Advanced Air Systems' business model is based on providing a full-service approach to heating and cooling. These highlights reflect their role as a comprehensive resource for the Florence community. Here are some of their notable features:

Diverse Service Portfolio: They are not just a repair service but also an air conditioning and heating equipment supplier, which can be convenient for customers looking for a single company to handle both their service and product needs.
Full-Scale HVAC Expertise: Their services span a wide range of needs, from minor repairs and maintenance to full system installations, positioning them as a versatile general contractor.
Local Presence: Located in Florence, SC, they are a local business with an understanding of the specific needs of the region's climate.

Contact Information

For service inquiries, to request a quote, or to get more information about their offerings, you can contact Advanced Air Systems using the following information:

Address: 1605 Hampton Dr, Florence, SC 29505, USA

Phone: (843) 779-5701

What is worth choosing

When choosing a general contractor for your HVAC needs in South Carolina, it is essential to consider the company's track record and commitment to professional service. Advanced Air Systems aims to be a comprehensive provider, offering both repair services and equipment supply, which can be an appealing option for customers seeking convenience. However, a full and factual assessment must also take into account the experiences of past customers, as these can provide a clearer picture of the company's reliability and quality of work. The provided review presents a deeply concerning account of service that lacks professionalism, quality, and communication. A customer who had a unit installed only a year ago experienced ongoing problems, including a significant leak. The review states that the company showed a lack of professionalism by sending a technician to a home without prior notification and failing to communicate the details of the repair. The customer alleges that the wrong part was initially ordered, leading to a two-week delay, and that they were not informed about the resolution of the problem after a subsequent visit. The situation was further complicated by an apparent sale of the company, which led to a complete breakdown in communication and a lack of follow-up from the new management.

The review raises serious questions about the company's quality of work, with the customer expressing doubt that the coil was ever properly replaced, as the unit continued to malfunction. The customer's frustration is palpable, with multiple unanswered calls and emails. The lack of proper communication, as stated in the review, is a major red flag, as it leaves the customer in the dark about the state of their system and the planned repairs. The final statement from a technician—that they didn't know how long a repair would last—is a clear indication of a lack of confidence in the work being done. While the company's broad service offerings might seem attractive on the surface, this customer's experience highlights significant issues with execution, professionalism, and customer relations. For anyone in South Carolina considering a general contractor for their HVAC needs, these factors are critically important and should be weighed carefully against the company's stated mission to provide service.

Advanced Air Systems Location

Advanced Air Systems

South Carolina Florence County Florence Hampton Drive

1605 Hampton Dr, Florence, SC 29505, USA

Advanced Air Systems Reviews

An average rating of ★1.4 from 11 user reviews.

callwiresmoneyheatunit

★ 5★ 4★ 3★ 2★ 1

Had unit installed a year ago and it’s been down hill every since. This company didn’t do quality work and isn’t professional in business. I’ve had to have them back to my home again this year and was told the coil needed to be replaced it had a pretty bad leak. They ordered the coil and it wasn’t the right one. I had to wait little over two weeks before it was installed. David came out and charged it with stop leak until the correct coil arrived. We were told they put the new one which was done while we were at work (how convenient) we weren’t made aware they were coming until they call wanting to know if the dog was out. It was less than a month later had to call for them to come back due to the unit not cooling like it was prior to them replacing the coil. David came back and did what we don’t know. I called when I noticed they were gone. I wasn’t told what the issue was. I only was told it should be much better and thanks for your patience. That was June 25 we notice warm air blowing again at the end of July kept calling , emailing finally David responded back to me Aug 5. I let him know what was going on he originally was going to send someone that day and get in touch with Stacy. I had to get back with him to find out plans changed due to rain and he sold the company to Stacy. Someone came out on Monday recharges the unit and states they didn’t know how long it will last it has a leak. It could be a day , month maybe a year. My daughter was home we were at work once again no one called and said anyone was coming or when they would be there. When finding out this I contacted Stacy and haven’t heard back from him or anyone from the company. The unit is back not cooling I don’t believe they ever replaced the coil. This company showed poor quality in service, addressing and properly repairing HVAC lacked professionalism. When repairing, installing or maintenance time should be taking to make sure it’s working properly and communication with customer would be nice.
Aug 08, 2019 · Kendra Douglas
Had unit installed a year ago and it’s been down hill every since. This company didn’t do quality work and isn’t professional in business. I’ve had to have them back to my home again this year and was told the coil needed to be replaced it had a pretty bad leak. They ordered the coil and it wasn’t the right one. I had to wait little over two weeks before it was installed. David came out and charged it with stop leak until the correct coil arrived. We were told they put the new one which was done while we were at work (how convenient) we weren’t made aware they were coming until they call wanting to know if the dog was out. It was less than a month later had to call for them to come back due to the unit not cooling like it was prior to them replacing the coil. David came back and did what we don’t know. I called when I noticed they were gone. I wasn’t told what the issue was. I only was told it should be much better and thanks for your patience. That was June 25 we notice warm air blowing again at the end of July kept calling , emailing finally David responded back to me Aug 5. I let him know what was going on he originally was going to send someone that day and get in touch with Stacy. I had to get back with him to find out plans changed due to rain and he sold the company to Stacy. Someone came out on Monday recharges the unit and states they didn’t know how long it will last it has a leak. It could be a day , month maybe a year. My daughter was home we were at work once again no one called and said anyone was coming or when they would be there. When finding out this I contacted Stacy and haven’t heard back from him or anyone from the company. The unit is back not cooling I don’t believe they ever replaced the coil. This company showed poor quality in service, addressing and properly repairing HVAC lacked professionalism. When repairing, installing or maintenance time should be taking to make sure it’s working properly and communication with customer would be nice.
Aug 08, 2019 · Kendra Douglas
I am a first time home buyer and I had been assigned this company through my home warranty company to fix my air. My experience was horrible. My air went out on Sunday night June 24th 2018. I contacted the company as instructed on Monday June 25th, 2018. I was told that someone would come out on Monday afternoon. No one came or even called to follow up. On Tuesday June 26th, 2018 I called back and spoke with a guy (Stacy) who said he had a blood vessel bust in his eye and that messed up the schedule. I was understanding and excused the Monday no call no show. The guy stated he would call me back with a schedule. I received no call. On Wednesday June 27th, 2018 I called back to Advanced Air Systems and was informed that a crew was in my area on Alligator Road and would be stopping by after 3:00 p.m. I sat patiently and waited. My clock struck 5:00 p.m. I called back to see if someone would indeed be coming. I was informed that someone would be coming and that I would be freezing in a blanket by morning. NO ONE SHOWED UP AGAIN. It's now Thursday June 28th, 2018 and no one called to follow up so I called back since no one called to follow up. I spoke with Stacy who said that they hired a new guy who would start today at 12 and it may be dark before they can get to me. At this point I am frustrated. I spoke with my father about the unprofessionalism and lack of communication. My dad called to speak with Stacy to find out why I had constantly been lied to all week. Stacy got irate and states he did not have my work order and that he told me it was on David's truck. He never informed me of that. He then states the company will not be fixing my air. I had been waiting all week so I imagine I should have been the one irate however I was not. I immediately contacted my warranty company to cancel with Advanced Air System. The agent with Home Warranty of America contacted Advanced Air System and spoke with Stacy and he was very rude to her as well. This company had no intention of repairing my air. This company never once called my phone. I did all the reaching out even after no call no shows they did not contact me. I also left voicemails. I did not have a pleasant experience. I only pray this does not happen to anyone else. It's been 84 degrees in my home and I have a 7 year old daughter. The promise to be at your door in 2 hours or less is misleading and very much false in my case.
Jun 28, 2018 · ty t tyy6 9p op pop ikk l lol I'm ok ikk k h in. y
I am a first time home buyer and I had been assigned this company through my home warranty company to fix my air. My experience was horrible. My air went out on Sunday night June 24th 2018. I contacted the company as instructed on Monday June 25th, 2018. I was told that someone would come out on Monday afternoon. No one came or even called to follow up. On Tuesday June 26th, 2018 I called back and spoke with a guy (Stacy) who said he had a blood vessel bust in his eye and that messed up the schedule. I was understanding and excused the Monday no call no show. The guy stated he would call me back with a schedule. I received no call. On Wednesday June 27th, 2018 I called back to Advanced Air Systems and was informed that a crew was in my area on Alligator Road and would be stopping by after 3:00 p.m. I sat patiently and waited. My clock struck 5:00 p.m. I called back to see if someone would indeed be coming. I was informed that someone would be coming and that I would be freezing in a blanket by morning. NO ONE SHOWED UP AGAIN. It's now Thursday June 28th, 2018 and no one called to follow up so I called back since no one called to follow up. I spoke with Stacy who said that they hired a new guy who would start today at 12 and it may be dark before they can get to me. At this point I am frustrated. I spoke with my father about the unprofessionalism and lack of communication. My dad called to speak with Stacy to find out why I had constantly been lied to all week. Stacy got irate and states he did not have my work order and that he told me it was on David's truck. He never informed me of that. He then states the company will not be fixing my air. I had been waiting all week so I imagine I should have been the one irate however I was not. I immediately contacted my warranty company to cancel with Advanced Air System. The agent with Home Warranty of America contacted Advanced Air System and spoke with Stacy and he was very rude to her as well. This company had no intention of repairing my air. This company never once called my phone. I did all the reaching out even after no call no shows they did not contact me. I also left voicemails. I did not have a pleasant experience. I only pray this does not happen to anyone else. It's been 84 degrees in my home and I have a 7 year old daughter. The promise to be at your door in 2 hours or less is misleading and very much false in my case.
Jun 28, 2018 · ty t tyy6 9p op pop ikk l lol I'm ok ikk k h in. y
My mom has had to use this company since our ac broke through our property management company. The ac breaking has been a reoccurring thing for the past 3 summers, and we always need it repaired. This is the first time we’ve had to use advanced air systems. On Monday july 9th they were called by our landlord to come fix the ac, and told our ac was not working at all. On wednesday my mom was told to wait at the house between 12-3 during the hottest part of the day with no air and they didn’t show or call. We were unable to contact them at all until David finally showed up the following monday the 16th, a full week later. The air seemed to be working when they left, but they left exposed wires on our ac unit, and the thermostat is not working, so our fan is always running. We reported this to them the next day, and they sent someone to look at it. He claimed he was coming back with a ladder and we never heard from him again. We heard nothing from this company until the following week, because when fixing the unit in our attic, they used no drip pan to collect the water and condensation, and our bathroom ceiling fell out onto the floor. At this point David came back to look at the hole in our cieling and clean up the mess, saying he knows how “disappointed” my mom was that her cieling was on the floor. Since then, we have heard nothing from them, and our thermostat is still broken. The fact that they claim to be at your door in 2 hours or less is actually laughable, and i wouldn’t waste your time or money with this company as there are multiple reviews similar to this one, and they left us worse than we started off.
Aug 14, 2018 · Bailey
My mom has had to use this company since our ac broke through our property management company. The ac breaking has been a reoccurring thing for the past 3 summers, and we always need it repaired. This is the first time we’ve had to use advanced air systems. On Monday july 9th they were called by our landlord to come fix the ac, and told our ac was not working at all. On wednesday my mom was told to wait at the house between 12-3 during the hottest part of the day with no air and they didn’t show or call. We were unable to contact them at all until David finally showed up the following monday the 16th, a full week later. The air seemed to be working when they left, but they left exposed wires on our ac unit, and the thermostat is not working, so our fan is always running. We reported this to them the next day, and they sent someone to look at it. He claimed he was coming back with a ladder and we never heard from him again. We heard nothing from this company until the following week, because when fixing the unit in our attic, they used no drip pan to collect the water and condensation, and our bathroom ceiling fell out onto the floor. At this point David came back to look at the hole in our cieling and clean up the mess, saying he knows how “disappointed” my mom was that her cieling was on the floor. Since then, we have heard nothing from them, and our thermostat is still broken. The fact that they claim to be at your door in 2 hours or less is actually laughable, and i wouldn’t waste your time or money with this company as there are multiple reviews similar to this one, and they left us worse than we started off.
Aug 14, 2018 · Bailey
Very poor workmen ship and even worse customer service. I called them on a Thursday afternoon to have someone come to look at the problem and they didn't show up until 6:45 pm Friday. They promised me they'd have it fixed Saturday and they didn't show up or even call me. I called them several times on Monday, and once I finally got someone to answer they told me "I'd have AC tonight." Once again no show and no call. Tuesday someone(s) comes a replaces the part that needed to be replaced while I wasn't home. They left wires hanging out of the ac unit and left the fan where it hit a metal bracket inside the unit. Wednesday they ignore my cell phone calls to where I call from my office phone and they hang up on me. Don't waste your time or money with this company.
Jul 18, 2018 · Bethany Weaver
Very poor workmen ship and even worse customer service. I called them on a Thursday afternoon to have someone come to look at the problem and they didn't show up until 6:45 pm Friday. They promised me they'd have it fixed Saturday and they didn't show up or even call me. I called them several times on Monday, and once I finally got someone to answer they told me "I'd have AC tonight." Once again no show and no call. Tuesday someone(s) comes a replaces the part that needed to be replaced while I wasn't home. They left wires hanging out of the ac unit and left the fan where it hit a metal bracket inside the unit. Wednesday they ignore my cell phone calls to where I call from my office phone and they hang up on me. Don't waste your time or money with this company.
Jul 18, 2018 · Bethany Weaver
Purchased brand new unit in summer of 2018 for over $6,000 from this company. Took them three days to install. They did not come when they initially stated they would. Fast forward to the middle of October. Turn heat on for the first time, and heat did not work. Woke up in the middle of the night, temperature was 85 degrees in house. Turn air on, nothing but hot air. Called them, was told they would be there the next day at 3:30. Two days later, they finally show at 1:00. Was told they would be there by 11:00. They said they had to run a wire and duct work. Stacy said they should have done that the first time! I do not recommend.
Oct 24, 2018 · octavia mack
Purchased brand new unit in summer of 2018 for over $6,000 from this company. Took them three days to install. They did not come when they initially stated they would. Fast forward to the middle of October. Turn heat on for the first time, and heat did not work. Woke up in the middle of the night, temperature was 85 degrees in house. Turn air on, nothing but hot air. Called them, was told they would be there the next day at 3:30. Two days later, they finally show at 1:00. Was told they would be there by 11:00. They said they had to run a wire and duct work. Stacy said they should have done that the first time! I do not recommend.
Oct 24, 2018 · octavia mack