A/C Masters Photos










A/C Masters Introduce
Hello, Virginia! When the sweltering heat of summer or the biting cold of winter hits, the last thing you want to worry about is a malfunctioning HVAC system. For residents and businesses in Yorktown and the surrounding areas, finding a reliable and skilled general contractor to handle your heating and cooling needs is essential. That's where A/C Masters comes in. As a reputable, local business, they have dedicated themselves to providing comprehensive and professional services to ensure the comfort and safety of their community. With a strong focus on air conditioning and heating, they have become a go-to resource for anyone facing HVAC challenges.
A/C Masters is a proud veteran-owned business, bringing a strong sense of discipline and dedication to their work. This commitment to service is a cornerstone of their business philosophy. They understand the critical importance of a properly functioning HVAC system and are equipped to handle a wide range of issues, from a simple A/C filter replacement to a complex furnace installation. Their team of technicians is trained to work on all makes and models of equipment, ensuring that no matter what kind of system you have, they can provide the expert service you need. This versatility and expertise are what make them a valuable partner for both homeowners and commercial clients.
Their approach to customer service is centered on providing timely and professional solutions. A/C Masters offers 24-hour emergency service, understanding that HVAC problems don't always happen during business hours. This round-the-clock availability provides significant peace of mind, knowing that help is just a phone call away when you need it most. They are dedicated to delivering a great customer experience, as one happy customer noted, "They were very professional, polite and detailed. Executed the work perfectly." This level of professionalism and attention to detail is something they strive for on every job, from routine maintenance to major installations.
However, it's worth noting that every business, even the most dedicated, can face challenges. While A/C Masters has received many positive reviews, there are also instances where things have not gone as planned, as with a complex industrial job involving delayed communication and some post-repair issues. A/C Masters is a business that, like many, strives to balance a high volume of work with maintaining consistent service quality. These challenges can be part of the reality for a busy general contractor, especially when dealing with older, harder-to-source parts. Their commitment to returning to a job to ensure its completion, even after a tough start, demonstrates a desire to make things right. When you choose a contractor, it is always a good idea to communicate your expectations clearly and verify that all work is completed to your satisfaction, as with any home or business service.
A/C Masters is conveniently located at 314 Old York-Hampton Hwy STE B, Yorktown, VA 23692, USA. This central location in Yorktown makes them easily accessible to a wide service area, including Newport News, Williamsburg, and the surrounding regions. Being situated on a major road allows their service vehicles to reach customers quickly, which is especially important during emergency calls.
The accessibility of their location is enhanced by a wheelchair-accessible entrance, demonstrating their commitment to serving all members of the community. This attention to detail reflects a broader dedication to professionalism and inclusivity. Their strategic presence in the heart of Yorktown gives them a deep understanding of the local climate and the unique HVAC needs of Virginia homes and businesses. This local knowledge allows them to provide solutions that are not only effective but also durable and energy-efficient, saving you money in the long run.
A/C Masters offers a comprehensive suite of services that goes far beyond a typical A/C repair company. Their extensive expertise covers a wide range of heating and cooling solutions for both residential and commercial clients.
- 24-Hour Emergency Service: Ready to respond to urgent HVAC needs around the clock.
- A/C System Repair & Maintenance: Expert service for all air conditioning issues, including filter replacement, vent cleaning, and preventative maintenance.
- Heating System Installation & Repair: Comprehensive services for furnaces, heat pumps, and other heating appliances.
- Ductless Heating & A/C Services: Modern, efficient solutions for specific heating and cooling needs.
- HVAC Duct & Vent Cleaning/Installation: Ensuring clean and healthy indoor air with professional ductwork services.
- Thermostat Repair & Installation: Upgrading and fixing thermostats to optimize your system's performance.
- Portable A/C Services: Handling specialized requests for portable air conditioning units.
- Preventative and Seasonal Maintenance: Routine check-ups to ensure your system is ready for the upcoming season and to prevent unexpected breakdowns.
- Repair All Makes and Models: Their technicians are trained to work on a wide variety of equipment, from common brands to older, less common units.
A/C Masters distinguishes itself through several key features that highlight their commitment to excellence and customer satisfaction.
- Veteran-Owned: A proud veteran-owned business, they operate with a strong sense of integrity and commitment to their community.
- 24/7 Emergency Service: This is a major highlight, as it provides customers with a reliable resource for urgent HVAC problems at any time of day or night.
- Comprehensive Service List: They are equipped to handle almost any heating and cooling issue, from routine check-ups to complex repairs and installations for both residential and commercial clients.
- Accessibility: With a wheelchair-accessible entrance, they make it easy for all customers to access their services.
- Professionalism: Many customers have praised their professional, polite, and detailed work, which is a key part of their business identity.
For all your heating, cooling, and related general contracting needs in the Virginia area, A/C Masters is ready to assist. You can contact them directly at their office to schedule a consultation or service appointment.
A/C Masters
Address: 314 Old York-Hampton Hwy STE B, Yorktown, VA 23692, USA
Phone: (757) 898-2894
Mobile Phone: +1 757-898-2894
When you're in need of an HVAC professional, the choice of a contractor is critical. What truly makes A/C Masters a solid choice is their blend of specialized expertise and their commitment to being a reliable resource for the community. As a veteran-owned business, they bring a disciplined and dedicated approach to every job. Their 24-hour emergency service is a significant benefit, providing a safety net for those unexpected system failures. While a single challenging industrial job might raise questions, their positive reviews from satisfied residential customers, who've praised their professionalism and execution, provide a more complete picture of their capabilities. They are a company that is continually working to serve their clients to the best of their ability. By offering a wide range of services for all makes and models, A/C Masters positions itself as a comprehensive and trustworthy partner for maintaining the comfort and safety of your home or business in the Virginia region.
A/C Masters Services
Air Conditioning Contractor
- A/C filter replacement
- A/C system maintenance
- A/C system repair
- A/C system vent cleaning
- Ductless heating & A/C services
- HVAC duct & vent cleaning
- HVAC duct & vent installation
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Installation
- Portable A/C services
- Repair HVAC
- Thermostat repair
- 24 Hour Emergency Service
- A C Compressor
- A C Systems
- Ac Compressor
- Air Conditioner Problems
- Air Conditioning Equipment
- Air Conditioning Issue
- Air Conditioning Unit
- Air Ducts
- Air Handlers
- All Heater Repairs
- Annual Maintenance
- Central Heating
- Common Air Conditioner Problems
- Cooling Equipment
- Drain Inspect
- Electric Furnaces
- Electrical Connections
- Electrical Panel
- Electrical Safety
- Emergency Heating Service
- Filtration System
- Furnace Checked
- Furnaces And Heat Pumps
- Gas Furnaces
- Geothermal Heat Pump Systems
- Heat Pump Works
- Heating And Cooling Equipment
- Heating And Cooling Systems
- Heating Appliance
- High Efficiency Furnace
- Home Air Filter
- Home Cool
- Home Heating
- Home Heating Equipment
- Hour Emergency Service
- Mechanical Systems
- Mini-Split Air Conditioning
- Need Heating Service
- New Air Conditioner
- New Heating
- New Hvac Equipment
- Oil Furnaces
- Preventative Maintenance
- Refrigerant Leaks
- Regular Checkups
- Repair All Makes And Models
- Repair Jobs
- Residential Air Conditioning Repair
- Routine Maintenance
- Routine Maintenance And Service
- Schedule Air Conditioning Repair
- Seasonal Maintenance
- Split Air Conditioner
- Split Air Conditioning
- Spring Maintenance
- System Check
- Your Air Conditioning System
- Your Heating Service
A/C Masters Details
From the business
- Identifies as veteran-owned
Service options
- Language assistance
Accessibility
- Wheelchair accessible entrance
Offerings
- Repair services
A/C Masters Location
A/C Masters
314 Old York-Hampton Hwy STE B, Yorktown, VA 23692, USA
A/C Masters Reviews
maintenancequestionsdiagnosticcalltechjobfurnaceworkleakinspection
★ 5★ 4★ 3★ 2★ 1My company hired A/C “masters” to come service our large industrial sized R22 unit when it cut out on us during the hottest week in July. The tech explained they needed to order parts for our unit, which is understandable due to the age of the unit and how difficult it can be to source parts for an R22 unit. After waiting for a few days and getting no communication, I reached out asking for an update and was told that the parts should be there by Friday and that they’d come out on that following Monday around 2pm. At 3pm on Monday when no one had shown up or attempted to contact us I called them again and was then told by the same tech that they’d be there that Tuesday by 11am. They did show up as promised the next day but the guys who came out made the mistake of actually replacing the broken fan for our NEIGHBORS UNIT first, so then they had to go get another condenser fan so that they could actually fix the unit we hired them to work on. They must’ve ordered spare parts for the older units because they were able to get the replacement capacitor, contractor, and fan that same day about an hour later. They then made sure the unit was functioning and left, and our a/c worked properly for about a week. It was brought to my attention that we had a small roof leak which I went up on the roof of our building to patch the following day after our a/c was fixed. I’ve attached the photo I took of the safe that our unit was left in after the repair. There are four wires that have been taped together with electrical tape hanging out of the top of our unit, and they also just decided not to put about twelve screws back into our panels and just left them on the edges of the unit and strewn around the rooftop around the unit. When my boss called them to get out there and check it out they gave my assistant manager some BS about that being a “switch” for switching the direction of the fan blades??? And that it was perfectly fine to leave it like that and refused to go up there to fix it. Now here we are exactly one week from the day that they were last here and my unit is now back to being non-operational again. When I called this evening at around 8pm the woman I spoke too who dispatches the techs (who was incredibly kind, and has been as helpful every time I’ve called, that is one positive I scan say.) she told me that she’s pass my number along to the on call tech and they’d give me a call back. I didn’t expect to get a call back, and low and behold, that call back never happened. I’m going to do my due diligence and call these guys again in the morning because this $1,600 job that we got billed for isn’t done yet. We just want our a/c unit fixed properly and I am afraid we might have made a huge mistake by asking this company to come do any kind of work for us.It’s my suggestion that if you need your hvac system worked on, you call literally any other company other than this one. I still can’t believe that they fixed the wrong unit at first, and they weren’t even going to tell us that they made that mistake at first! I had to hear about it from the owner of the business next to ours in the same shopping center…. I don’t trust any repairs these guys say they’ve done, and if you have to hire them do yourself a huge favor and check behind their work!
Aug 14, 2025 · Mackenzie BridwellI heard and read so many good reviews about AC masters but now I am glad, I have lived it all..I replaced an old unit AC/Furnace/coils. They were very professional, polite and detailed . Executed the work perfectly. Will surely recommend them to others.
Aug 27, 2025 · JUDE BAIDOOI was referred to A/C Masters via the purchase of my home. I called to understand the service and warranty and was able to make an appointment for a check up on my home unit. Everyone was helpful and explained things in detail. The service tech who checked my system explained the unit and conferred with me about some of the home purchase inspection issues. I am also happy that I asked if, at all possible, the same service tech is scheduled for the residence.
Jul 14, 2025 · Sharon SampsellWe had a leak coming from the bottom of our air handler, so I called A/C Masters — a company we had used before and trusted — to come out to our home in Newport News on June 13. Unfortunately, this experience was disappointing. While the technician who came was knowledgeable and professional, the issue lies in how the company conducts business, which ultimately left me $174 out of pocket for a service that didn’t resolve the problem.After diagnosing the issue, the technician said the P-trap was clogged and vacuumed the drain line. She said water appeared to be draining properly and noted that some light dripping might continue due to wet insulation — but we were relieved that the problem seemed resolved.Just a few hours later, the leak returned — same spot, same amount. When I called the company the next day, I was told the line might still be clogged and that they could come back out, but I’d be charged another $85 labor fee — even though the first visit didn’t resolve the issue. I also learned their advertised “30-day guarantee” only waives the $89 diagnostic fee, not the labor, even for the exact same unresolved problem.After doing my own research, I realized that since they already knew the drain line was underground and made of metal, a quick vacuum was unlikely to solve the problem long-term especially because we don't have a condensation pump. It made me question and feel like they were just trying to get me to spend more money piece by piece.I tried speaking with the manager, Robert, before leaving a review to resolve the issue but was told it’s simply “company policy” to charge a labor cost again. I won’t be using A/C Masters in the future, and I would caution others to seek a company that stands behind their work and prioritizes fixing the problem the first time — not charging again for unresolved issues.
Jun 17, 2025 · Mel AI rarely make reviews but let’s just say I called them on the weekend for our rental house and received a call back immediately and they were there so fast. It wasn’t even an hvac issue. Ended up being an electrical issue but tech called me, took photos and let me know what was needed next. They’ve done hvac work for us previously and do great work. Highly professional and highly recommend. Thanks AC Masters
Aug 17, 2025 · Amanda- Wilson
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