Wallace Air Conditioning & Heating Photos


Wallace Air Conditioning & Heating Introduce
For Florida residents, maintaining a functional and efficient air conditioning system is not just about comfort—it's about survival. When the intense heat and humidity put a strain on your HVAC unit, you need a dependable general contractor with specialized expertise. Wallace Air Conditioning & Heating, Inc., a long-standing family-operated business in Indian Harbour Beach, is a premier HVAC contractor that has been serving Brevard County since 1960. They are more than just a repair service; they are a trusted partner committed to providing honest, professional, and fast solutions for all your heating and cooling needs. Their deep roots in the community and decades of experience give them a unique understanding of the local climate and the specific challenges homeowners and businesses face. Whether you're dealing with an unexpected breakdown or planning a complete system overhaul, Wallace Air Conditioning & Heating is dedicated to ensuring your indoor environment is always cool, clean, and comfortable.
Wallace Air Conditioning & Heating is centrally located at 131-16A, Tomahawk Dr, Indian Harbour Beach, FL 32937, USA. This strategic location allows them to efficiently serve a wide area, including Satellite Beach, Indian Harbour Beach, Indialantic, Melbourne Beach, Cocoa Beach, and the broader Brevard County. Their business model is built on providing convenient onsite services, meaning their expert technicians come directly to your home or business, fully equipped to handle a wide range of issues. This approach is designed to provide maximum convenience and a swift resolution to your HVAC problems. Their well-established physical address is a testament to their long-term presence and commitment to the community. It provides a sense of stability and reliability, reassuring customers that they are working with a company that is deeply integrated into the local landscape. Their ability to dispatch technicians quickly from this central point is invaluable, especially during a Florida heat wave when a fast response can be the difference between comfort and distress.
As a full-service HVAC contractor, Wallace Air Conditioning & Heating offers a comprehensive suite of services to meet every heating and cooling need, for both residential and commercial properties. Their offerings cover everything from routine maintenance to major system replacements. Their services include:
A/C and Heating Repair and Installation: They provide expert repair and installation services for all types of A/C, heating systems, and heat pumps. This includes handling major repairs, emergency AC services, new air conditioning installation, and heating installation to ensure your home is comfortable year-round.
Planned and Routine Maintenance: To prevent costly breakdowns and extend the life of your systems, they offer planned and routine maintenance. This includes services like A/C tune-ups, furnace maintenance, and regular system checks to ensure optimal performance and energy efficiency. They also have a Comfort Club Plan for priority service and great deals.
Ductwork and Air Quality Services: They are specialists in improving indoor air quality. Their services include air duct sealing, air cleaners, and duct cleaning. They also provide ductwork repairs and can install and maintain whole-house fans and home humidifiers to control humidity and improve air circulation.
Furnace and Heat Pump Services: For the cooler months, they offer comprehensive services for furnaces and heat pumps, including furnace repairs, replacement, and heating tune-ups. They are equipped to handle gas furnaces and other heating-related problems.
Diagnostic and Repair Solutions: They use advanced techniques like thermal imaging to diagnose complex issues. Their technicians are skilled at identifying the root cause of a problem, offering clear repair or replace options, and getting your system back up and running as quickly as possible. They aim to have the necessary parts on their trucks to complete over 93% of repairs on the spot.
Wallace Air Conditioning & Heating has built a stellar reputation on a foundation of honesty, expertise, and a genuine commitment to their customers. Their long history of serving the community is a testament to their reliability. Here are some of the key features that make them an excellent choice:
Unmatched Honesty and Integrity: As highlighted in customer reviews, the team, particularly Ryan, is known for their integrity. In one case, a customer was told by another company they needed a new compressor, but Ryan from Wallace quickly diagnosed and fixed the real issue in minutes, saving the customer significant money. This kind of honesty is invaluable and a core reason for their success.
Expert and Knowledgeable Technicians: Their technicians are not only skilled but also take the time to explain everything to the customer. They are knowledgeable about a wide range of systems and are trained to handle repairs on most major brands. This educational approach builds trust and confidence in their service.
Exceptional Customer Service: The company is praised for its excellent customer service. Ryan is noted for being "very nice, very helpful, and knowledgeable," and for keeping customers "apprised of what was going on." Their team is known for being friendly, professional, and for putting the customer's needs first.
Rapid and Reliable Response: Customers appreciate their promptness, noting that the technician "showed up when he said he would." They also offer emergency AC service and are known for their fast response, which is crucial during an HVAC breakdown in Florida.
Decades of Experience: As a fourth-generation family-operated business serving Brevard County since 1960, they have over 60 years of experience. This long-standing presence in the community signifies a deep level of expertise, stability, and a proven track record of customer satisfaction.
To schedule a service, request an estimate, or simply get more information, you can easily contact Wallace Air Conditioning & Heating. Their team is ready to provide professional and helpful assistance. Their physical address is 131-16A, Tomahawk Dr, Indian Harbour Beach, FL 32937, USA. You can reach them by phone at (321) 773-7696. Their mobile number is also +1 321-773-7696. With their commitment to providing quick and reliable service, having this contact information readily available is a smart step for any homeowner in the Brevard County area. Whether it's a routine check-up or a sudden emergency, their team is just a phone call away and ready to help.
When choosing a general contractor for your HVAC needs in Florida, it's essential to find a company that prioritizes integrity, expertise, and customer well-being. Wallace Air Conditioning & Heating is a company worth choosing because it embodies these qualities. Their reputation for honesty, as demonstrated by their willingness to fix a simple issue rather than sell a costly new compressor, sets them apart from the competition. Their long history of serving the community, coupled with their consistent focus on customer satisfaction, makes them a reliable and trustworthy partner. From their quick emergency services to their comprehensive maintenance plans, they offer a full range of solutions designed to keep you comfortable and save you money in the long run. The expertise of their technicians and their commitment to explaining everything they do ensures a transparent and stress-free experience. For a company that has stood the test of time and continues to deliver top-notch service with a personal touch, Wallace Air Conditioning & Heating is the clear and confident choice for all your heating and cooling needs.
Wallace Air Conditioning & Heating Services
HVAC Contractor
- HVAC system maintenance
- Heating system installation
- A C Repairs
- A/C
- Ac Or Heating Systems
- Ac Units
- Air Cleaners
- Air Conditioning And Heating Systems
- Air Conditioning Repairs
- Air Duct Sealing
- Air Ductwork
- Air Filters
- Duct Cleaning & Dryer Vent Cleaning
- Ductless Air Conditioning
- Ductwork Repairs
- Emergency Ac Service
- Emergency Air Conditioner Repair Service
- Furnace Maintenance
- Furnace Repairs
- Furnace Replacement
- Gas Furnace
- Heat Pump Installation
- Heat Pump Repairs
- Heat Pump Systems
- Heating Installation Heating Repairs
- Heating Or Cooling Systems
- Heating Problems
- Heating Tune Ups
- Home Heating Repairs
- Home Humidifiers
- Humidity Control
- Hvac Repair
- Install And Replace
- Leakage Test
- Major Repair
- New Air Conditioning Installation
- New Heating Installation
- Planned Maintenance
- Regular Maintenance
- Repair Or Replace
- Repairs Your System
- Routine Maintenance
- Service Furnace Installation
- System Replacement
- Thermal Imaging
- Whole House Fan
Wallace Air Conditioning & Heating Details
Offerings
- Repair services
Wallace Air Conditioning & Heating Location
Wallace Air Conditioning & Heating
131-16A, Tomahawk Dr, Indian Harbour Beach, FL 32937, USA
Wallace Air Conditioning & Heating Reviews
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★ 5★ 4★ 3★ 2★ 1Ryan was very nice very helpful knowledgeable. Every time I called him he’d answer me. He kept me apprised of what was going on. Had to order part that came down from Virginia on a slow boat, but he showed up when he said he would…
Aug 07, 2025 · gail andersonCouldn't give enough stars for top notch service! After another company told us our compressor needed to be replaced, Ryan came out took a look at our unit that is 3 years old and fixed it within minutes! We in fact did not need a new compressor it was a quick and easy fix! Thank you Ryan for great customer service!
Aug 24, 2024 · Kasey WashburnPat and Ryan Wallace plus their team of David and Marc did a great job on a very difficult new AC installation. Our air-conditioning broke while we were on vacation and our daughter and granddaughter were at home in a very hot house. They were able to put a new AC unit in within 48 hours. Due to the age of our home 1964 a new electrical line and some refitting was required. We appreciated their tenacity on getting the job done.
Sep 05, 2024 · Cloudbreak BahamasRyan and company are always ready to do what is necessary for repairs or replacement! Ryan does his best to keep costs down and schedule appts within a very reasonable timeframe! Highly recommended them!
Jun 26, 2024 · BetsyCalled Wallace October, 2022 to replace ac unit in our 960 sq. ft. 2-story condo. Husband spoke with owner's son Ryan who said they would install a 1.5T unit. Husband told Ryan he thought we should go with a 2-2.5T, but Ryan insisted we needed to match what was currently installed. Wallace installed new unit on 10/11/22 total cost of $4,735 ($3,985 for new 1.5T Goodman GS14 a/c unit and $750 for the Shark Skin anti corrosion coating). Arrived at condo late February for first time since new unit installed and not happy. Barely able to cool condo & running for app. 14-15 hours/day. Called Wallace & asked for tech to come out & make sure working properly. Told unless found something wrong, would be $109 service charge. Came out 2/23, tech's helper attached gauges to unit & said it was working properly. Husband disagreed with diagnosis & said something must be wrong because it barely cooled condo. Tech checked ductwork in attic to look for leakage; found some pinhole leaks, but that would only create a problem for the upstairs which we knew would be warmer, but it also did not cool first floor & thermostat is 4' from furnace on first floor. Spent 20 minutes checking system. Husband asked technician if we still had to pay service fee & he said yes. Asked tech if he could install new Nest thermostat. Tech said sure, would only take about 10 minutes. Tech didn't tell us cost to install & we didn't ask, thinking would be no more than $50- 75 (Wallace's website says they always provide an estimate before doing any work). When finished (about 10 minutes later) he gave us a bill for $284 ($109 + $175 to install the Nest). Husband was furious! Tech said nothing he can do & for husband to call the office & talk to owner Pat or Ryan who may give us some money back. Husband called Wallace 4-5 times & finally spoke to Pat who said he would talk to tech & get back to us which he never did. By 3/30 we noticed ac was running longer than normal & by 3/31 it was running almost non-stop-Nest shows it ran for 21-1/2 hours that day. On 4/1 we turned ac off knowing something was wrong. Called Wallace & got their after-hours message. Talked to friends who referred us to their ac guy who came out 4/2 to look at. He bent down to check & could hear hissing which was Freon leaking out. Said when tech removed gauges 2/23 did not check that stem was properly seated & also said king valve was burned when Wallace installed system in October. Refilled freon & left gauges on so it wouldn't leak out; while installing new 2.5T unit on 4/3 tech noticed piston was never installed (turns freon from liquid to vapor) & 2 gaskets were crushed together (should only be 1) on furnace when Wallace installed 1.5T. Said no way would 1.5T would ever cool condo without piston in place. Called Wallace 4/3 told Pat/Ryan not available, left detailed message of what had happened & that we were installing new unit to replace 1.5T. Receptionist said Pat or Ryan would call back. No call; we called again 4/4 & left another message. Ryan called back & we told him in detail what happened. He asked about old unit; we said it was removed when new unit was installed. He said he would let us know what they were willing to do. We called 4/6 & told Ryan would call on 4/10-no call. We called on 4/11 & left message. Pat called back & said unless they receive 1.5T will not do anything for us. We have paid Wallace in excess of $5,000 for an inadequate ac unit that was too small and could never properly cool our condo. Husband spoke with Pat on 4/11, Pat said lowest temp our thermostat should ever been set at for 1.5T was 78 degrees! No way we would have ever purchased if Ryan had told us that. We have never dealt with a company so dishonest and untrustworthy. I would never recommend this company and would strongly recommend going somewhere else for your a/c and heating needs. If I could give -0 star rating I would have!
Apr 18, 2023 · Liz Lapinsky
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