USA Service Photos










USA Service Introduce
For residents across Ohio, having a dependable professional to handle heating and cooling issues is not just a convenience—it's a necessity, especially when faced with extreme temperatures. In the Jackson area, one name that has generated significant discussion is USA Service. While they specialize as an HVAC contractor, their capabilities and hands-on approach position them as a general contractor for critical home comfort systems. This article will provide a clear, factual overview of what USA Service offers and what customers in the Ohio region can expect from their experience with this local business.
USA Service, led by Chris, is a business that focuses on the core functions of heating and cooling. They have gained attention for their willingness to tackle problems at unusual times, as demonstrated by a customer review that credits Chris with "saving Christmas" by responding to a late-night, pre-holiday emergency call. This kind of dedication to customer needs, particularly during a crisis, is a hallmark of their service. The company's goal is to provide essential heating and cooling solutions that ensure their clients' homes remain comfortable and safe, even when the weather takes a turn for the worse.
Their work as a general contractor for HVAC systems involves a direct, hands-on approach to problem-solving. They are equipped to handle both installation and repair services, which are fundamental to a functioning home. The company’s focus on core heating and cooling systems means they bring specialized knowledge to every job. While a positive customer experience highlights their responsiveness and reasonable rates, it's also important for potential customers to consider all available information when making a choice.
Located at 349 E Broadway St, Jackson, OH 45640, USA, USA Service is positioned to serve the local community. A physical address provides a central point of contact, even for a service business that operates primarily on-site. This location allows them to be a part of the local economy and accessible to residents in need of their services. Their service area extends to the communities around Jackson and beyond, bringing their expertise right to your doorstep.
For ease of communication and to schedule a service, you can reach USA Service by phone at (740) 710-5117 or on their mobile line, +1 740-710-5117. Having a direct line to a professional is crucial, especially when dealing with a time-sensitive HVAC issue. As noted in a review, their willingness to answer the phone and respond to a late-night call shows a level of availability that can be a significant advantage during an emergency.
USA Service offers a focused range of services related to home heating and cooling. Their capabilities include both repair and installation, providing essential solutions for maintaining a comfortable living environment.
- Heating system maintenance to ensure your furnace or other heating unit is running efficiently.
- Heating system repair to fix any issues with your unit and restore warmth to your home.
- General HVAC repair for various heating and cooling systems.
- Installation of new central air and furnace units, such as a 3-ton central air and 80,000 BTU 96+ furnace.
USA Service is known for several key features, with customer experiences highlighting both the positive aspects and potential concerns.
- Exceptional Responsiveness in Emergencies: A powerful highlight is their willingness to respond to a customer's call on Christmas Eve, a time when most businesses are closed. This dedication to helping people in a crisis is a major feature.
- Reasonable and Fair Pricing: The same customer noted that their rates were "BEYOND reasonable" and that they "did not charge extra for a weekend call, let alone a holiday." This commitment to fair pricing is highly valued.
- Expertise and Hard Work: The team, particularly Chris, is praised for working hard and spending time to properly fix a complex issue, demonstrating a commitment to solving the problem.
- Inconsistent Communication and Service: A separate customer review raises concerns about a lack of communication and follow-through. This experience highlights the importance of clear communication and staying on a defined schedule.
- Professionalism and Trust: While one customer found the team to be professional and trustworthy, another expressed disappointment after a promising initial interaction did not lead to a completed job.
For any inquiries or to schedule a service, you can contact USA Service at the information provided below.
Address: 349 E Broadway St, Jackson, OH 45640, USA
Phone: (740) 710-5117
Mobile Phone: +1 740-710-5117
When you are looking for a general contractor in Ohio, especially for HVAC needs, choosing a professional involves weighing all available information. What is worth choosing about USA Service is their potential for providing exceptional, life-saving service during a dire emergency. Their ability to respond to a critical heating failure on a major holiday and provide a solution for a reasonable price is a powerful testament to their dedication to the community. For homeowners who prioritize immediate help in a crisis and appreciate a no-nonsense approach to problem-solving, this kind of responsiveness can be invaluable.
However, it is also important to consider the full picture. The mixed reviews highlight the importance of clear communication and setting expectations for follow-up work. While the company's emergency response is a significant advantage, it is essential for customers to ensure they have a clear understanding of the project scope and timeline, especially for multi-day jobs or return visits. For those in need of urgent, one-time heating and cooling fixes, the positive feedback on their emergency response provides a strong case for choosing USA Service.
USA Service Services
HVAC Contractor
- Heating system maintenance
- Heating system repair
- Repair HVAC
- 3 ton central air and 80,000 btu 96+ furnace $8,000.00
High efficiency natural gas furnace 13 seer 3 ton a/c
USA Service Details
Offerings
- Installation service
- Repair services
USA Service Location
USA Service Reviews
plumbing
★ 5★ 4★ 3★ 2★ 1Chris saved Christmas for our home! As the temperatures dropped into the negatives our house was getting colder and our main furnace wasn’t keeping up. We have mini split heating/cooling systems upstairs and we realized they weren’t blowing hot air, therefore, our house was staying cold, in the low 50s. We called him 12/23 at 7pm to ask if there was anything he could do before we made plans not to be in our home for Christmas with our kids. He was currently at a job but called us back at 10pm and came to our home to see if there was anything he could do that night to help, unfortunately there wasn’t. He told us he would he back CHRISTMAS EVE to fix the issue. He showed back up this morning and spent 2 hours fixing our system. His rates were BEYOND reasonable and did not charge extra for a weekend call, let alone a holiday. We will now be able to do Christmas with our children in our home tomorrow morning. We will be repeat customers. We can’t thank Chris enough for all he did!
Dec 24, 2022 · Dallas MollohanChris came and looked under our house to try to find the location of a sewer smell happening in our main bathroom. He couldn’t find anything and decided he would replace the seal of the toilet. He had us pay him ahead of time for the hour of work and wax seal. He said and wrote on the bill of sale that he would be back the next day. It’s been 8 days now and he still has yet to return to do the job. I told him today that we would prefer a refund because it’s not working out. We have yet to hear back from him. I do not recommend him. Very unprofessional after having a decent interaction with him the first time. Very disappointed. Unfortunately he was unable to communicate, stay on time or show up at all. My fault for trusting him and paying in advance. Never again.
Oct 12, 2022 · Miranda.MoonchildI highly recommend USA Service! Our furnace had stopped working, so I gave this company a call. Chris, the owner, stopped by and checked on the furnace. He was able to figure out what was wrong in 15 minutes. He was also able to get the part needed to fix the furnace and even installed the part the same day. He showed up in the snow, late at night, in 30 degree weather, to make sure our furnace got fixed. Chris was great, and I appreciated his work. He was very reasonable, and knowledgeable as well. I will be calling him again in the future if I need any heating or cooling help.
Dec 18, 2020 · Jeremiah ShaverChris (and his assistant) did an excellent job with our plumbing issue! Had a clogged sewer pipe that seemed almost impossible to clear out. He had to snake it 3 times but he got it unclogged. Installed a new clean-out, which should have been installed by the last plumbers who unclogged it a few years ago (Their makeshift clean-out may have been the cause of my current clog). But where they failed, Chris succeeded! Worked swiftly, very knowledgeable and professional, and very affordable. Will definitely call again if I need his services and will recommend to everyone I know. Thanks!
Sep 13, 2021 · Rob AllynChris,Please call me so we can arrange getting my $1,500 back with no work performed. I would prefer not taking legal action although you've blocked my number and I can't reach you.Let's get this settled before July 1st.Thanks.
Jun 14, 2023 · Paul Mercer
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