Tower Heating and Air, LLC Photos










Tower Heating and Air, LLC Introduce
Introduction / Overview
In the vibrant communities of Garner and the broader North Carolina region, maintaining a home that is both comfortable and functional is a top priority for residents. When a plumbing or HVAC issue arises, having a trustworthy, local expert on speed dial can make all the difference. While our name is well-known for "Heating and Air," Tower Heating and Air, LLC is also a full-service plumber dedicated to providing the same high level of expertise and customer care to all your plumbing needs. We understand that a ruptured hot water heater, a leaky pipe, or a malfunctioning water tank can be more than just an inconvenience; it can be a source of stress and potential damage to your property. That's why our team of licensed and experienced professionals is committed to offering prompt, reliable, and honest service. We believe in getting the job done right the first time, with transparent pricing and clear communication throughout the process. Our approach is to not only fix the immediate problem but to also provide long-lasting solutions that give you peace of mind. We are a part of the local community, and our reputation is built on the positive experiences of our neighbors. Our integrated service model, which includes both plumbing and HVAC expertise, means that we can address a wide range of your home's needs with a single call, simplifying the process and ensuring a cohesive solution. Whether it's a routine repair or an unexpected emergency, our team is ready to deliver the kind of professional, respectful service you deserve, earning your trust one job at a time.
Location and Accessibility
Tower Heating and Air, LLC is conveniently located to serve the Garner, NC community and surrounding areas. Our office is situated at 138 Donmoor Ct, Garner, NC 27529, USA. This strategic location allows us to efficiently dispatch our skilled technicians across Wake and Johnston counties, ensuring that we can provide timely service to our customers. We understand that when you have a plumbing or heating issue, you need a solution quickly. Our local presence gives us the ability to respond to service calls with urgency, minimizing wait times and mitigating potential damage to your home. We are committed to making our services accessible to everyone in the community. Our physical location is designed with accessibility in mind, featuring a wheelchair-accessible entrance and seating. This makes it easy for all our clients to visit us for consultations or to discuss their needs in person. Furthermore, we offer convenient service options such as online estimates and on-site services, bringing our expertise directly to your doorstep. We are dedicated to providing a hassle-free experience from the initial contact to the final repair or installation. Our commitment to accessibility extends to our amenities as well, including a gender-neutral restroom, ensuring that everyone feels welcome and respected. Our team is not just familiar with the technical aspects of plumbing and HVAC; we are also familiar with the specific needs of North Carolina homes and are well-equipped to provide tailored solutions. When you choose us, you are choosing a local company that values its community and is dedicated to providing service that is both effective and convenient.
Services Offered
- A/C preventive maintenance
- A/C system maintenance and repair
- Ductless heating and A/C services
- HVAC duct and vent cleaning, installation, and repair
- HVAC system maintenance and repair
- Heating system installation, maintenance, and repair
- Thermostat installation and repair
- Water heater installation and replacement
- Water heater repair
- Zoning repair and system services
- Gas line repair and replacement
Features / Highlights
- Integrated Home Solutions: As both a heating and air company and a plumbing service, we offer a cohesive approach to maintaining your home’s critical systems, which is both convenient and efficient.
- Highly Skilled and Respectful Team: Our team of technicians is not only expertly trained but also committed to providing respectful and courteous service. They are known for their professionalism and for going the extra mile, as one customer noted, to find a solution to even the most complex problems.
- Honest and Transparent Diagnoses: We pride ourselves on our integrity. Our technicians provide honest diagnoses and avoid trying to sell you services or parts that you don't need, which is a rare and highly valued trait.
- Prompt and Efficient Service: We understand the urgency of home emergencies. We work to provide timely service, with the ability to get technicians to your home quickly to address the issue.
- Commitment to Quality Work: Our team is dedicated to providing high-quality workmanship, whether it’s a standard installation or a more complicated repair. We ensure the job is done right, leaving you with lasting peace of mind.
Contact Information
Address: 138 Donmoor Ct, Garner, NC 27529, USA
Phone: (919) 755-1957
What is worth choosing
For residents in and around Garner, NC, choosing a reliable home service provider is a decision that impacts the comfort and security of your family. Tower Heating and Air, LLC stands out as a premier choice for a number of compelling reasons. The most significant advantage of choosing us is our integrated service model. Unlike many companies that specialize in only one area, we have a team of experts trained in both plumbing and HVAC systems. This allows for a more holistic approach to your home’s needs. For example, if a furnace issue is related to a plumbing problem, our technicians have the knowledge and resources to address both, saving you the hassle of calling multiple companies. Our commitment to honesty and transparency is another major factor that makes us a wise choice. In an industry where trust is paramount, our technicians are praised for their integrity. As one customer highlighted, we will provide an honest diagnosis and avoid unnecessary upselling, a refreshing approach that builds long-term relationships based on mutual respect. We understand that home repairs can be a significant investment, and we believe you should have all the information you need to make the best decision for your home and budget. Our team is known for its professionalism and persistence. When a customer's hot water heater presented a unique challenge, our technicians stayed on the job, found a solution, and successfully completed the installation, showcasing their dedication and skill. Furthermore, our focus on customer convenience is reflected in our on-site services, easy communication, and a physical location designed to be accessible to everyone. In a world where service can be inconsistent, Tower Heating and Air, LLC offers a consistent blend of expertise, integrity, and genuine care for our customers. We are more than just a service company; we are a dedicated partner in maintaining the safety and comfort of your North Carolina home.
Tower Heating and Air, LLC Services
Air Conditioning Repair Service
- A/C preventive maintenance
Heating Contractor
- A/C system maintenance
- A/C system repair
- Ductless heating & A/C services
- HVAC duct & vent cleaning
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Repair HVAC
- Thermostat installation
- Thermostat repair
Air Conditioning Contractor
- A/C system vent cleaning
- Cleaning
- Installation
- A C Units
- A C Units Installed
- Ac Repair And Replacement
- Ac System
- Air Conditioners
- Air Conditioning Installation
- Air Conditioning Installations
- Air Conditioning Replacement
- Air Duct
- Air Filters
- Air Handlers
- Air Hvac
- Air Treatment Systems
- Central Air Conditioning
- Commercial Heating
- Commercial Hvac Services
- Commercial Hvac Systems
- Commercial Maintenance & Service
- Compressor Replacement
- Control System
- Cooling System
- Duct Cleaning
- Duct Work
- Ductless Systems
- Efficient Ac
- Emergency Service
- Expansion Valves
- Furnace Repair Furnace
- Furnace Work
- Gas Line Repair And Replacement
- Heat Pumps
- Heater Units
- Heating And Cooling Maintenance
- Heating And Cooling Solutions
- Heating And Cooling Systems
- Heating And Furnace Repairs
- Heating System Maintenance
- Heating System Repair
- Heating System Replacement
- Hvac Install
- Hvac Repair
- Hvac Repairs
- Hvac System
- Hvac Unit
- Light Commercial
- Maintenance And Repair
- Multi Family And Apartment Maintenance & Service
- New Construction Hvac Service
- New Heating
- New Heating Unit Installation
- New Hvac
- Normal Repairs
- Ongoing Maintenance
- Refrigerant Leaks
- Replace Ductwork
- Replacement Furnace
- Replacement Plumbing Installation
- Residential Ac Unit
- Residential And Commercial Hvac
- Residential And Commercial Services
- Residential Heating
- Routine Maintenance
- Service Calls
- Service Contracts
- Spring Cleaning
- System Installations
- Total Hvac Solutions
- Trane Air Conditioner Repair
- Uv Light Systems
- Water Heater
- Water Heater Repair
- Water Heater Replacement
- Whole House Humidifiers
- Zoning Repair
- Zoning Systems
Tower Heating and Air, LLC Details
Service options
- Online estimates
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
Tower Heating and Air, LLC Location
Tower Heating and Air, LLC
138 Donmoor Ct, Garner, NC 27529, USA
Tower Heating and Air, LLC Reviews
technicianpricemaintenanceunitquestionscallcheckplumbingefficientlythe future
★ 5★ 4★ 3★ 2★ 1I met Craig in a local networking group, and when my hot water heater decided to rupture, I rang him up and he was able to get Monroe, Ian, and Juan over to my place in 1 business day.Our water heater was a bit odd, so they had to find a solution that would fit, but they stayed with me and it as the found one, took the old one out, installed the new one (which was a bit more complicated than expected), and now we have hot water again!Thanks Craig, Robert, Monroe, Ian, and Juan!
Jul 22, 2025 · Kyle “Kal” PerkinsGreat experience with Tower, specifically Moe the technician who came to our home. They came out same day of service call to diagnose tankless hot water heater. Advised problem may be with cartridges in the shower itself which will lead us to test other shower to determine real fix needed. Grateful for their honest diagnosis and not trying to sell us parts and services not needed.
May 27, 2025 · David WilsonAustin and Jerry were prompt and professional! They resolved our water pressure and toilet issue in no time. Would definitely give them a call and ask for them if we ever needed any plumbing work in the future!
Apr 18, 2025 · Nathanael BennettDustin helped fix my heating after a month of my apartment building attempted and made things worse. He was clearly knowledgeable and able to identify the problems with the system quickly. Dustin helped resolved the problems despite things being improperly installed by the apartment. He was great with communicating the problems with me and explaining the process. Chano came and work on the unit the following week, and I’m so happy with both of their work in making things functional and efficient!
Apr 07, 2025 · Katherine GouldBeen trying for 3 weeks after getting my hot water heater replaced, to get an invoice with a breakdown of what exactly I was charged for, and still haven't recieved it. I feel I was way overcharged considering the other quotes I got. The quotes I received from a couple of other companies...companies with more reviews and higher ratings, were $600 less than I was charged by Tower. I have asked several times to see a statement with the breakdown of the water heater cost and labor, which they have failed to provide. The 2 men who came out were very nice, but the company is sketchy, overpriced, and I will never recommend them to anyone.ETA: Price is not a fair price compared to other licensed plumbers who I received quotes from that would have charged over $500 less than your company, and these others have more and higher star ratings. I felt since they were already at my home and had already started the work, I couldn't just say no to the price when at that time, I needed my hot water heater replaced and didn't want to risk not being able to get another company to come out that day. I mentioned GC's installing hot water heater tanks, because a hot water heater replacement can be a DIY job for many people, including myself. If I had assistance with lifting the tank I couldn't have swapped it out and done the work. It's not illegal for people to hire licensed GC's to do other trades work, the only issue there is the warranty coverage. I mentioned clients of mine hiring licensed GC's to do a number of projects that may include plumbing and electrical, I didn't say I hired them. I learned my lesson not to trust referrals unless I've done my own research first, I didn't just choose Tower, someone referred y'all and I made the mistake by trusting it was a decent company.I also still don't have my invoice, after asking for the 5th or 6th time and being told I would receive it.
May 30, 2025 · Kristin McGee
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