Total Air & Heat Co.: Your Go-To HVAC Experts in Plano, TX

Total Air & Heat Co. Photos

Total Air & Heat Co. Introduce

For over six decades, Total Air & Heat Co. has been a trusted name in the Plano, Texas community and across the North Dallas area. This family-owned and operated business, now in its third generation of ownership by the Lauten family, has built a sterling reputation on a simple, powerful philosophy: to be "A Step Above the Rest." They are not a general contractor in the traditional sense, but a highly specialized mechanical contractor focused on everything related to heating, ventilation, and air conditioning (HVAC). In the unpredictable Texas climate, having a reliable and knowledgeable HVAC partner is not just a convenience—it's an absolute necessity. Total Air & Heat Co. understands this implicitly, which is why they have dedicated their business to ensuring the indoor comfort and energy efficiency of local homes and businesses.

The company's longevity speaks volumes about its commitment to quality and customer satisfaction. Since its founding in 1957, Total Air & Heat Co. has continuously adapted to new technologies and industry standards, all while maintaining the personalized service of a family business. They stand apart from many competitors by refusing to use subcontractors for their installations, a key detail that allows them to maintain strict control over the quality of their work. This dedication to excellence is a core part of their identity and is reflected in the high caliber of their technicians, sales staff, and customer service team. They are a local institution that has served generations of Texans, earning their trust through consistent, professional, and courteous service.

From the scorching heat of a Texas summer to the unexpected chill of winter, the team at Total Air & Heat Co. is prepared for anything. They offer a full spectrum of services, from a quick repair to the complete replacement of an entire HVAC system. Their approach is always transparent and educational, aiming to provide customers with a clear understanding of the issues at hand and the best possible solutions. They believe that an informed customer is a happy customer, and they take the time to explain the "whys" and "wherefores" of every job. This commitment to transparency and communication is a major reason why so many locals turn to them for their heating and cooling needs year after year.

The company's focus on indoor comfort and energy efficiency is particularly relevant for Texans. High utility bills and inefficient systems can be a major source of stress, especially during extreme weather. Total Air & Heat Co. is dedicated to helping homeowners and business owners find solutions that not only keep their spaces comfortable but also save them money in the long run. By staying on the cutting edge of HVAC technology, they provide modern, efficient options that are tailored to the unique needs of each building.

Location and Accessibility

Total Air & Heat Co. is centrally located at 1408 O Ave, Plano, TX 75074, USA. This strategic position in the heart of Plano allows them to serve a wide area, including Collin County and North Dallas, with remarkable speed and efficiency. The location is easily accessible, which means their team can be quickly dispatched to handle service calls and emergency repairs across the region. For local residents, this proximity is a significant advantage, ensuring that help is never too far away when an HVAC system fails during a heatwave or a cold snap.

The accessibility of the business extends beyond its physical address. Their commitment to rapid response times and same-day service for most issues when contacted before noon demonstrates a deep understanding of local customers' needs. In a place where a non-functional air conditioner can be a major problem, a quick response is not just a perk—it's a necessity. This local presence and responsiveness have been a cornerstone of their business for decades, building a reputation for being a reliable partner in times of need.

The Plano location serves as the central hub for their operations, from which their fleet of fully stocked service vehicles can reach customers across the area. This logistical efficiency is key to their ability to provide consistent, high-quality service. They are an integral part of the local business landscape, contributing to the economic vitality of the region while providing essential services to its residents. For any local in need of HVAC assistance, knowing that a trusted and accessible company like Total Air & Heat Co. is just a phone call away provides invaluable peace of mind.

Services Offered

Total Air & Heat Co. specializes in a comprehensive range of HVAC services, addressing every aspect of your home's or business's heating and cooling systems. Their team of NATE-certified technicians is trained to work on all major brands and types of equipment, ensuring they can tackle any problem with expertise.

Air Conditioning Services: This includes professional repair, installation, and replacement of air conditioning systems. They are experts in diagnosing issues and providing efficient, long-lasting solutions to keep you cool during the Texas summer.
Heating Services: They offer a full range of heating services, from furnace repair and maintenance to the installation of new, energy-efficient heating systems.
Heat Pumps: Total Air & Heat Co. provides installation, repair, and maintenance for heat pump systems, which are an excellent, energy-efficient option for both heating and cooling. They are also certified in Geothermal Heat Pump technology.
HVAC System Installation & Replacement: Whether you need to replace an old, inefficient unit or are installing a brand-new system, their team provides a thorough assessment, including a heat load calculation, to ensure the new system is perfectly sized for your space.
Ductwork Services: They offer duct leakage testing and can modify or replace existing ductwork to improve airflow and overall system efficiency, which is crucial for balanced cooling and heating.
Preventive Maintenance: To extend the life of your HVAC system and prevent costly breakdowns, they offer maintenance services and plans that keep your equipment running at peak performance.
Energy Efficiency Auditing: As a certified energy efficiency auditor, they can help you identify areas where you can reduce energy consumption and lower your utility bills.
Home Automation & Thermostat Services: They can install and service modern, smart thermostats and home automation systems to give you complete control over your indoor environment.

Features / Highlights

Total Air & Heat Co. has many features that make them a standout choice for residents of Plano and the surrounding areas. Their business model is built on transparency, quality, and a genuine commitment to customer well-being.

Family-Owned and Operated: The business has been owned and operated by the Lauten family for three generations, ensuring a personal touch and a long-term commitment to the community.
No Subcontractors: They use their own trained and background-checked employees for all installations, which guarantees a consistent level of quality and professionalism.
Flat-Rate Pricing: For repairs, they offer a flat-rate diagnostic fee and provide a flat-rate repair cost before any work begins, ensuring there are no financial surprises.
Highly Trained & Certified Technicians: Their technicians are NATE Certified and receive regular training on the latest industry technologies and manufacturer specifications, including being Trane Comfort Specialists.
Free Estimates: They provide complimentary estimates on new systems, allowing customers to explore their options without any financial obligation.
Thorough Assessments: Before installing a new system, they perform a comprehensive assessment, including a heat load calculation, to ensure the new system is the perfect fit for your home.
Excellent Customer Communication: As evidenced by customer reviews, the staff is known for being patient, thorough, and knowledgeable, taking the time to explain everything to the customer.
Comprehensive Warranties: All new equipment and service calls are backed by a full warranty, providing peace of mind to the customer.

Contact Information

For all your HVAC needs in the Plano and North Dallas area, you can contact the professionals at Total Air & Heat Co. to schedule a service or get a free estimate.

Address: 1408 O Ave, Plano, TX 75074, USA
Phone: (972) 630-4285

Conclusion: Why This Place is Suitable for Locals

For residents and business owners in Plano and the surrounding North Dallas communities, Total Air & Heat Co. is the ideal choice for all things HVAC. Their suitability for the local market is built on a foundation of decades of experience, unwavering professionalism, and a genuine understanding of the unique climate challenges of Texas. They are not just a service provider; they are a family business that has been a part of the community for generations, and this relationship is evident in every interaction. The glowing reviews from customers, who praise the courtesy, knowledge, and thoroughness of their technicians, underscore the high standard of service they consistently deliver.

The key to their success lies in their specialized focus. By concentrating exclusively on HVAC, they have developed a depth of expertise that a general contractor cannot match. This specialization ensures that whether you need a complex new system installed or a simple repair, you are getting the most knowledgeable and well-trained professionals for the job. The fact that they use their own employees and avoid subcontractors is a testament to their commitment to quality and accountability. This is a business that takes pride in its work and stands behind every job, a fact solidified by their flat-rate pricing and comprehensive warranties.

Ultimately, choosing Total Air & Heat Co. means choosing peace of mind. You can rest assured that your home's most critical systems for comfort and safety are in the hands of seasoned experts. In a region where reliable heating and cooling are non-negotiable, Total Air & Heat Co. provides a dependable and professional solution. They are a local institution that is not only dedicated to keeping you comfortable but also committed to building lasting relationships with the people they serve. For honest, reliable, and expert HVAC service, Total Air & Heat Co. is truly "A Step Above the Rest."

Total Air & Heat Co. Services

Air conditioning repair shop
A/C preventive maintenance
In Plano, TX, Total Air & Heat Co. delivers thorough A/C preventive maintenance to extend your system’s lifespan, boost efficiency, and prevent costly breakdowns.
A/C system dismantlement
Total Air & Heat Co. in Plano, TX provides professional A/C system dismantlement, ensuring safe removal and proper disposal or replacement of outdated or damaged units.
A/C system vent cleaning
Total Air & Heat Co. in Plano, TX offers expert A/C system vent cleaning to improve airflow, enhance air quality, and boost your HVAC system’s efficiency.
Ductless heating and A/C services
Our service team has been offering top-notch quality for decades. Contact us today to learn more about ductless systems or schedule mini-split installation or other ductless AC services!
HVAC duct and vent cleaning
Our HVAC duct and vent cleaning removes dust, allergens, and contaminants from your system, improving indoor air quality and energy efficiency. Regular cleaning helps your system run more efficiently, reduces energy costs, and promotes a healthier environment.
HVAC duct and vent installation
Comfortable employees and customers are key to a successful business. Keep them cool in the summer and warm in the winter with an HVAC system from Total Air & Heat. Offering installation services, our certified professionals are backed by nearly 60 years of HVAC experience.
HVAC duct and vent repair
Our commercial HVAC repair professionals have been meeting the needs of local businesses for over half a century. We have the experience, superior training, and knowledge needed to assure you get the best solutions possible, and in a timely manner.
HVAC system maintenance
Our service agreement plans offer you all the service and quality you need while also providing plenty of priority benefits to boot!
HVAC system repair
When your air conditioner quits in the middle of the summer heat wave, have no fear! Total Air & Heat offers 24-hour emergency air conditioning repair!
Portable A/C services
Total Air & Heat Co. in Plano, TX offers reliable portable A/C services, including setup, maintenance, and troubleshooting for flexible cooling wherever you need it.
Thermostat installation
Professional thermostat installation ensures precise temperature control, improved energy efficiency, and seamless integration with your heating and cooling system.
Ventilated ceiling installation
Based in Plano, TX, Total Air & Heat Co. installs ventilated ceilings that optimize airflow and temperature control for superior indoor comfort.
Ventilated ceiling repairs
Total Air & Heat Co. in Plano, TX provides fast and reliable repairs for ventilated ceilings, ensuring your ventilation system operates at peak performance.
Emergency AC Repair
When the Texas heat strikes, Total Air & Heat Co. in Plano, TX delivers 24/7 emergency AC repair to restore your comfort quickly and efficiently.

Air Conditioning Contractor
A/C filter replacement
Total Air & Heat Co. in Plano, TX provides expert A/C filter replacement services to improve indoor air quality, enhance system performance, and keep your HVAC running efficiently year-round.

HVAC Contractor
Air Conditioner Installation
Expert air conditioner installation guarantees optimal cooling performance, energy efficiency, and long-term reliability for your home or business.
Air Conditioner Maintenance
Regular AC maintenance improves efficiency, prevents breakdowns, and extends the lifespan of your cooling system, keeping your home comfortable year-round.
Air Conditioner Repair
When your AC isn’t working properly, our fast and reliable repair services restore cooling performance and comfort to your space.
Air Conditioner Replacement
If your AC unit is outdated or inefficient, a professional replacement can lower energy costs and enhance indoor comfort with modern, high-efficiency cooling technology.
Commercial HVAC Installation
Our commercial HVAC installation services provide reliable, energy-efficient climate control solutions tailored to your business’s specific needs.
Commercial HVAC Maintenance
Routine commercial HVAC maintenance optimizes system performance, prevents costly repairs, and ensures a comfortable environment for employees and customers.
Commercial HVAC Repair
Fast and effective commercial HVAC repair services minimize downtime and restore proper heating and cooling to your business.
Commercial HVAC Replacement
Upgrade your commercial HVAC system with a high-efficiency replacement that improves performance, lowers energy costs, and enhances indoor comfort.
Emergency Air Conditioner Repair
When your AC fails unexpectedly, our emergency repair services provide quick solutions to restore cooling and prevent discomfort.
Furnace Installation
A professional furnace installation ensures reliable heating, energy efficiency, and long-lasting performance for your home or business.
Furnace Maintenance
Regular furnace maintenance improves efficiency, prevents unexpected breakdowns, and extends the lifespan of your heating system.
Furnace Repair
Whether it’s minor fixes or major component replacements, our furnace repair services restore warmth and efficiency to your home.
Furnace Replacement
If your furnace is outdated or inefficient, a replacement with a modern, energy-efficient model can enhance comfort and lower heating costs.
Geothermal Heat Pumps
Geothermal heat pumps offer an eco-friendly and cost-effective heating and cooling solution by utilizing the stable temperatures underground.
Heat Pump Installation
A professionally installed heat pump delivers efficient heating and cooling, providing year-round comfort and energy savings.
Heat Pump Maintenance
Regular heat pump maintenance keeps your system running efficiently, reduces wear and tear, and prevents costly repairs.
Heat Pump Repair
If your heat pump isn’t working properly, our repair services quickly diagnose and fix the issue to restore comfort.
Heat Pump Replacement
Upgrading to a new heat pump improves energy efficiency, performance, and indoor comfort while reducing utility costs.
Thermostat Repair and Replacement
Whether your thermostat needs a repair or an upgrade, our services ensure accurate temperature control and improved energy efficiency.

Central Heating Service
Furnace Installation
We’ve offered unparalleled furnace installation since 1957, so you can trust us with all your furnace installation needs.
Furnace Replacement
If it is time to invest in a new, energy-efficient heating system, the HVAC experts at Total Air & Heat can assist you throughout the furnace replacement process!
Furnace Repair
Total Air & Heat is a trusted furnace company that offers the most comprehensive, technically advanced heating repair services. So, whenever your heater can’t keep up or breaks down, don’t hesitate to contact us.
Furnace Maintenance
Routine furnace maintenance can prolong the life of your heating system while saving you money — a win-win if you ask us! Luckily, Total Air & Heat offers annual maintenance plans to help your heating system make it through the winter without any problems!
Gas Furnace Services
Comprehensive gas furnace services, including installation, repair, and maintenance, ensure safe, efficient, and reliable heating for your home or business.
Electric Furnace Services
From installation to repairs and tune-ups, our electric furnace services keep your heating system running efficiently while providing consistent, cost-effective warmth.
Heat Pump Installation & Replacement
Whether upgrading an old system or installing a new one, our heat pump installation and replacement services provide energy-efficient heating and cooling solutions tailored to your needs.
Heat Pump Repair
If your heat pump isn’t heating or cooling properly, our expert repair services quickly diagnose and fix the problem to restore comfort and efficiency.
Heat Pump Maintenance
Routine heat pump maintenance improves performance, extends system lifespan, and helps prevent unexpected breakdowns, keeping your home comfortable year-round.
Emergency Heating Service
When your heating system fails unexpectedly, our emergency heating services provide fast, reliable repairs to restore warmth and comfort to your home.
Thermostat Repair and Replacement
A malfunctioning thermostat can cause heating issues; our repair and replacement services ensure accurate temperature control for improved comfort and energy efficiency.

Furnace Repair Service
Furnace Inspection and Maintenance
A thorough furnace inspection and maintenance service ensures your heating system runs efficiently, safely, and reliably, helping to prevent costly breakdowns and extend its lifespan.
Emergency Furnace Repair
When your furnace stops working unexpectedly, our emergency repair services provide fast and reliable fixes to restore warmth and comfort to your home, even in the coldest weather.
Furnace Cleaning
Professional furnace cleaning removes dust, debris, and buildup from critical components, improving efficiency, air quality, and system performance while reducing the risk of breakdowns.
Heat Exchanger Repair/Replacement
A damaged heat exchanger can lead to dangerous carbon monoxide leaks; our expert repair and replacement services ensure your furnace operates safely and efficiently.
Pilot Light and Ignitor Repair
If your furnace won’t ignite, our pilot light and ignitor repair services diagnose and fix the issue quickly, ensuring reliable heat when you need it most.
Furnace Tune-Up Services
Regular furnace tune-ups optimize performance, improve energy efficiency, and catch potential issues early, helping to prevent breakdowns and reduce heating costs.
Airflow and Ventilation Repair
Poor airflow can cause uneven heating and strain your furnace; our ventilation repair services address blockages, leaks, and duct issues for optimal performance.
Gas Valve Repair/Replacement
A malfunctioning gas valve can disrupt furnace operation and pose safety risks—our expert repair and replacement services ensure safe and efficient fuel delivery.
Furnace Retrofit or Upgrades
Upgrading or retrofitting your furnace with modern components improves efficiency, performance, and reliability, often providing cost savings on energy bills.
Furnace Repairs
From minor fixes to major component replacements, our comprehensive furnace repair services keep your heating system running smoothly and efficiently all season long.

Furnace Parts Supplier
Heat Exchanger Repair/Replacement
A faulty heat exchanger can compromise your furnace’s efficiency and safety; our expert repair and replacement services ensure proper heating and prevent carbon monoxide risks.
Pilot Light and Ignitor Repair
If your furnace won’t ignite, we quickly diagnose and repair pilot light or ignitor issues to restore reliable heating and keep your system running smoothly.
Replacement Furnace Parts
We offer high-quality replacement furnace parts, including burners, valves, motors, and sensors, to ensure your heating system operates at peak performance.
Furnace Filters
Keep your indoor air clean and your furnace efficient with our selection of high-quality filters, designed to trap dust, allergens, and debris while extending system life.
Furnace Blower Motors and Parts
A properly functioning blower motor is essential for even heat distribution; we provide expert repairs and replacements to keep your furnace running efficiently.
Heat Exchanger Replacement Parts
We offer durable heat exchanger replacement parts to restore furnace efficiency and safety, helping to prevent dangerous gas leaks and costly system failures.
Gas and Oil Burner Components
From fuel nozzles to ignition systems, our gas and oil burner components ensure your furnace operates efficiently and safely throughout the heating season.
Furnace Venting Parts
Proper venting is crucial for safety and efficiency; we supply and install high-quality furnace venting parts, including flue pipes, dampers, and exhaust fans.
Furnace Parts Warranty and Support
Get peace of mind with our furnace parts warranty and support services, ensuring quality replacement parts and expert assistance when you need it.
Furnace System Upgrades and Custom Parts
Upgrade your furnace with advanced components or custom parts designed to enhance efficiency, performance, and compatibility with modern heating solutions.

Total Air & Heat Co. Details

Service options
Online estimates
On-site services
Language assistance

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Assistive hearing loop

Offerings
Repair services

Amenities
Gender-neutral toilets

Planning
Appointment required

Payments
Credit cards
Credit cards

Total Air & Heat Co. Location

Total Air & Heat Co.

Texas Collin County Plano O Avenue

1408 O Ave, Plano, TX 75074, USA

Total Air & Heat Co. Reviews

An average rating of ★4.9 from 1636 user reviews.

unitjobheatingfurnacethermostatatticworkductwintercheckup

★ 5★ 4★ 3★ 2★ 1

The Total Air & Heat Crew did an outstanding job of replacing my HVAC system. They were excellent workers, courteous, and very neat and tidy. I am very pleased with their work!!!
Jul 30, 2025 · Gina DeNoia
Tyler of Total Air & Heat came out to figure out what was wrong with one of my AC units. He did find the issue. I found him to be patient and thorough.Subsequently it was determined that I needed a new system. Robert took the time to thoroughly assess the whole cooling system including ducts etc. He provided options and walked me through all of the "whys" and "wherefores" so that I had a good understanding. He was very knowledgeable and congenial.And Noah and the installation crew for the new system were outstanding. Thorough, knowledgeable, courteous, and all of that working on a day of extreme Texas heat. Good job all!
Jul 26, 2025 · Jacki Kennedy
We had Tyler here for maintenance of our 4 A/C units and I wanted to highly recommend him and Total Air & Heat. Tyler had to work for several hours in our hot attic and in the hot afternoon outside to service all the units, but he was cheerful and polite throughout. He explained what he had done and asked if we had any questions. He also explained the easy way to order the filters for next time. Thanks Tyler!
Jul 24, 2025 · Karen Schaefer
Technician professional did a thorough job. Alex was very nice. There was some confusion about the old credit card their office had on file but aside from that, I am very much pleased with the service from this company. Will definitely use them again.
Jul 27, 2025 · E King
Rafael did an awesome job this afternoon. He's friendly, very professional and knowledgeable. Let me give kudos to Mark too. Hope he is on the mend from his accident. I'm totally impressed with Total Air & Heat. From the on phone staff to the technicians. Everyone has been great to work with and you will be back for winter and spring check-ups. Thank you very much!
Jun 14, 2025 · Mitchell Shearer