Sturch Heat & Air, Inc.: Your Trusted HVAC General Contractor in Wilburn, AR

Sturch Heat & Air, Inc Photos

Sturch Heat & Air, Inc Introduce

For over 50 years, Sturch Heat & Air, Inc. has been a cornerstone of home comfort for families and businesses across Wilburn, Heber Springs, and a wide area of Central and North-Central Arkansas. While the term "general contractor" often implies handling entire building projects, Sturch Heat & Air functions as the highly specialized and essential general contractor for all things related to your climate control system—the true heart of any comfortable Arkansas home or commercial property. This family-owned business, established in 1972, has a deep-rooted understanding of the unique heating and cooling challenges presented by the local climate, from the humidity of the summer to the biting cold of winter.

Operating out of Wilburn, Sturch Heat & Air provides a comprehensive suite of services that goes far beyond simple repairs. They handle everything from routine maintenance tune-ups designed to save you money on utility bills, to full system replacements, and even complex commercial and residential new construction installations. As a long-standing local company, they are dedicated to providing fast and dependable service, recognizing that a malfunctioning air conditioner or furnace is an immediate emergency for any Arkansas resident.

Their commitment to responsive service is evident in customer feedback. When one family’s air conditioning went out, they were "desperate for our A/C," and Sturch (referred to by the initials HSHA in the review) sent a crew out the very next day. Despite the delay in waiting a few days for parts necessary for the older unit, the family felt the team, including Brian and his crew, was "very helpful and kind," and appreciated the "true customer service" they received. This emphasis on kindness and supportive communication during a stressful time is a major highlight of their operation.

However, Sturch Heat & Air maintains an honest and professional approach to feedback, even when it points to an area of concern. One customer shared a difficult experience concerning a pre-purchase HVAC inspection where a crucial issue—a large hole allowing humid attic air inside the home—was missed by a technician. This oversight led to unnecessary spending for the new homeowner to resolve the humidity issue. Notably, upon receiving this review, Mr. Sturch directly addressed the situation, apologized for the technician's oversight, and acknowledged the customer's frustration. This kind of accountability and direct communication from ownership reflects a dedication to integrity and continuous improvement, which are vital characteristics of a long-term, trustworthy contractor. The ability of the company to engage in constructive dialogue with customers, even after an issue has occurred, reinforces their commitment to standing behind their service and reputation in the community.

Furthermore, Sturch Heat & Air, Inc. is recognized as a Heil Elite Dealer, a designation that speaks volumes about their expertise, product knowledge, and training. This Elite Dealer status allows them to offer customers enhanced benefits, including two additional years of 'No Hassle Replacement' limited warranty coverage on qualifying products, alongside the standard 10-year parts limited warranty. This provides an elevated level of peace of mind that is critical when making a major investment in home comfort technology. For the people of Arkansas, this expertise ensures they are receiving not only prompt service but also top-tier, certified solutions designed for long-term efficiency.

Location and Accessibility

Sturch Heat & Air, Inc. is strategically located in Wilburn, providing a central operational base that allows them to efficiently serve a large swathe of Central Arkansas, including Heber Springs, Searcy, and numerous surrounding towns across multiple counties.

Physical Address: 5835 Wilburn Rd, Wilburn, AR 72179, USA
Phone: (501) 362-6734
Extensive Service Area: The company serves a broad range of counties including Cleburne, Faulkner, Independence, Jackson, Lonoke, White, Woodruff, and Van Buren, ensuring local support across a significant region.

Services Offered

As a full-service HVAC general contractor, Sturch Heat & Air, Inc. offers specialized solutions for every aspect of residential and commercial climate control.

Air Conditioner Repair & Service: Quick and dependable repair services for all makes and models of cooling systems during the hot season.
Furnace Repair & Service: Expert services to ensure heating systems are running reliably and safely through the cold Arkansas winter.
Residential Replacement and Installation: Professional installation of new, energy-efficient HVAC systems for homeowners looking to upgrade or replace old units.
Residential New Construction: Custom system design and installation for new homes, ensuring optimal comfort from day one.
Commercial HVAC Repair & Installation: Dedicated services for businesses, including repairs, full system replacements, and new commercial installation projects.
Preventative Maintenance: Offering comprehensive maintenance plans to extend system life, improve efficiency, and prevent unexpected, costly breakdowns.
Financing Options: Convenient financing available with approved credit to make large installations and replacements more accessible for homeowners.

Features / Highlights

Sturch Heat & Air, Inc. distinguishes itself in the Arkansas market through its long history, certified expertise, and strong customer-focused policies.

Over 50 Years of Experience: A long-standing, family-owned business established in 1972, providing a deep level of local experience and stability.
Heil Elite Dealer Status: A certified partnership that guarantees expertise, product knowledge, and exclusive extended warranty benefits.
Enhanced Warranty Coverage: Provides an additional two years of 'No Hassle Replacement' limited warranty coverage on qualifying products.
Commitment to Customer Service: Exemplified by the kind, helpful demeanor of the technicians and direct, apologetic follow-up from ownership on service issues.
Fast Response to Emergencies: Dedicated to providing quick and dependable heating and cooling repair service when units fail, often dispatching technicians on the next day.
Commercial and Residential Capabilities: Equipped to handle the full scope of HVAC needs, from single-family homes to new commercial construction.

What is Worth Choosing Sturch Heat & Air, Inc.

For residents across Central Arkansas, choosing Sturch Heat & Air, Inc. means selecting a partner whose reliability is measured not just in years of service, but in their certified expertise and commitment to accountability. In the HVAC industry, issues can sometimes occur, but the true measure of a great contractor is their response to those issues. Mr. Sturch's direct apology and willingness to address a service oversight demonstrates a level of integrity and customer respect that is essential for a trusted local business.

The dual advantage of their extensive experience since 1972 and their modern status as a Heil Elite Dealer ensures that customers receive time-tested service quality alongside access to cutting-edge, warrantied technology. Whether you are facing a mid-summer AC emergency, planning the HVAC system for a new home, or simply looking to enroll in a preventative maintenance plan, Sturch Heat & Air offers a comprehensive, secure, and professional solution. Their team, noted for their kindness even during stressful breakdowns, is ready to keep your home comfortable, proving that they are more than just a contractor—they are a dedicated, trustworthy member of the Arkansas business community.

Sturch Heat & Air, Inc Location

Sturch Heat & Air, Inc

Arkansas Cleburne County Wilburn Wilburn Road

5835 Wilburn Rd, Wilburn, AR 72179, USA

Sturch Heat & Air, Inc Reviews

UPDATE I HAVE SPOKE TO MR STURCH THIS MORNING AND HE DID APOLOGIZE THAT ONE OF HIS TECHS OVERLOOKED IT AND SAID HE HATED I TORE THEM DOWN. WELL I HATED I HAD TO SPEND MORE $ UNNECESSARILY AND ONLY POSTING A HONEST REVIEW. PIC OF RECIEPT IN COMMENTS BELOW…….I do not recommend these guys. Their work is not thorough. They came out and done service call and HVAC inspection on a house we were buying and they passed it saying everything was 100%. Well we buy this house and it didn’t take long to realize the humidity inside was very uncomfortable. We hired another company to come out to figure the problem and I don’t understand how Sturch missed it but where the furnace is and everything goes up through the roof there was a huge hole there that was allowing all the attic, humid air inside the house which had our air conditioner working twice as hard as it needed to. The other company came out this morning and had the problem resolved in a hour and our house is all ready. Feeling much better. So once again, I do not recommend these guys.
Aug 22, 2024 · Jasmine Miles
Our air went out and we were desperate for our A/C. HSHA came out the following day after my call. While it took a few days to get parts (older unit) the air is up and running! Brian and his crew were very helpful and kind. This is what true customer service is and our family definitely appreciate it.
May 26, 2022 · Louis “Short Reviews” Short
The technician that worked on my system was dishonest, but they did come immediately after I called, (thus the two stars) and explained everything about my unit (formerly my father's) to where I understood why certain things were installed the way they were, to my dad's specifications. I wouldn't waste my money for their service.EDIT: The technician that worked on my central air unit told me for the ten years that it had a freon leak, that my father would just call them every summer and have them recharge it and said not to worry about fixing the leak because it was "very small." I found out last week, 06/04/2021, that my father actually had asked them to fix it, but they would tell him that the leak was extremely small and he could get by without the fix. But they also said they would come back the following week, but then not show up.Now the warranty has recently expired, but I still sent a text to go ahead and come fix it. The technician not only didn't answer my message, but wouldn't answer subsequent messages or calls.I called another company to come out and at least recharge my unit. He had to put four pounds of freon in the unit and said after the freon worked itself into the system (about a week), he said he would come back and fix it.
Jun 08, 2021 · Christopher Gilmer
Matt arrived less than hour after we called. Very professional and nice. He made a minor adjustment and checked unit. We were charged only for a service call. We will use this HVAC company again.
Jan 07, 2021 · Marsha Claybrook
These guys know their stuff! I made the mistake of letting someone else work on my system first...they came to Maumelle from Heber Springs the same day and had me back up and running in no time. Great service, great price!
Jul 05, 2019 · Sonya Kindall