Smith's Heating and Air Conditioning Co., Inc. Photos
Smith's Heating and Air Conditioning Co., Inc. Introduce
Hello, Lowcountry neighbors! When the South Carolina heat and humidity set in, or an unexpected cold front makes its way through, a well-functioning heating and air conditioning system is more than a convenience—it's essential for your family's comfort and safety. While you might be looking for a "general contractor" to handle a range of home projects, when it comes to the complex and critical systems of your home's climate control, you need a specialist you can trust. Smith's Heating and Air Conditioning Co., Inc. is that specialist. This local, family-owned business has been a staple in North Charleston and the surrounding areas since 1979, building a reputation for honesty, reliability, and expert service. This article will provide a detailed look into what makes Smith's Heating and Air Conditioning a go-to choice for homeowners and businesses alike, covering their extensive services, their commitment to the community, and what sets them apart.
For over four decades, Smith's Heating and Air Conditioning Co., Inc. has been providing dedicated service to the Charleston and Lowcountry communities. As a family-owned business, they understand the importance of building lasting relationships with their customers. Their business model is built on the pillars of honesty and professionalism, aiming to provide solutions that are both effective and fair. They offer residential and commercial services for new construction, preventative maintenance, and emergency repairs, positioning themselves as a comprehensive HVAC partner for any need. They are known for providing onsite services, bringing their expertise directly to your home or business. This focus on accessibility and personalized service has earned them a loyal customer base, with many clients relying on them for years.
Smith's Heating and Air Conditioning Co., Inc. is conveniently located at 4759 Franchise St, North Charleston, SC 29418, USA. This location serves as their base of operations, allowing them to efficiently dispatch technicians to homes and businesses across the greater Charleston area, including places like James Island and Johns Island. Their physical address makes them a local presence, easily accessible for any inquiries or in-person consultations. While a walk-in visit might not be the primary way to interact with them, their on-site service model ensures that their team can be at your property promptly, equipped to handle a wide range of heating and cooling issues. Their service area covers the entire Lowcountry, demonstrating their commitment to serving a wide segment of the South Carolina community with their expert services.
As a dedicated HVAC contractor, Smith's Heating and Air Conditioning offers a comprehensive suite of services that cover every aspect of residential and commercial heating and cooling. Their expertise ensures that your systems are running efficiently and reliably year-round.
- HVAC System Maintenance and Repair: They provide regular maintenance services, including a preventative maintenance plan, to keep your system in peak condition. This includes A/C system maintenance and repair, heating system maintenance and repair, and general HVAC system repair. They are equipped to handle everything from leaking refrigerant to tightening electrical connections, ensuring your system is safe and functional.
- New System Installation and Replacement: For new constructions or system upgrades, they offer comprehensive HVAC installation services. This includes load calculations to ensure your new unit is correctly sized for your home, which is crucial for efficiency and performance. They are experts in new home construction projects, working with builders and homeowners to provide quality installation for new heating and cooling systems.
- Ductwork and Ventilation: They handle HVAC duct and vent installation and repair, which is essential for proper airflow and system efficiency. This service ensures that the air in your home is distributed evenly and is free of pollutants.
- Specialized Services: Beyond standard HVAC, they also offer a range of specialized services. This includes installing and repairing thermostats, working on water heaters and pool heaters, and even installing whole-house generators. This breadth of service allows them to be a versatile solution provider for various home comfort and safety needs.
- Emergency Services: Recognizing that a system breakdown can happen at any time, they are known for their responsiveness, with a technician even coming out on a Sunday to provide a temporary fix until a part could be ordered and installed.
Smith's Heating and Air Conditioning Co., Inc. has built its reputation on several key features that set it apart in the North Charleston area.
- Long-Standing Reputation and Honesty: With over 40 years of service in the Lowcountry, they have established themselves as a highly reputable and honest company. Multiple long-term customers have attested to their integrity, stating that they are trustworthy and do not engage in unnecessary upselling.
- Responsiveness and Reliability: The company is praised for its ability to respond quickly to service calls, even on weekends and holidays. This reliability is a major peace of mind for customers facing an HVAC emergency.
- Comprehensive Expertise: While they are HVAC specialists, their wide range of services, including work on water heaters and generators, makes them a comprehensive solution for various home comfort systems. They handle both residential and commercial needs, catering to a broad client base.
- Focus on Maintenance: Their emphasis on preventative maintenance plans is a key feature. These plans are designed to catch minor issues before they become major, costly repairs, ultimately saving homeowners money in the long run.
To schedule a service or get a quote from a trusted local expert, you can reach out to Smith's Heating and Air Conditioning Co., Inc. using the following contact information.
Address: 4759 Franchise St, North Charleston, SC 29418, USA
Phone: (843) 552-3772
Mobile Phone: +1 843-552-3772
When considering who to hire for your home's most critical systems, choosing a "general contractor" might not give you the specialized expertise required. For heating and air conditioning, a company with a proven track record of deep knowledge and reliable service, like Smith's Heating and Air Conditioning, is a far better choice. The decades of positive customer feedback, particularly highlighting their honesty and reliability, are a strong testament to their value. While a few customer experiences with office staff have been challenging, the consistent praise for their field technicians and the overall quality of their work demonstrates the company's commitment to providing excellent service where it matters most. For homeowners in the Lowcountry looking for a trustworthy partner for their heating and cooling needs, a company with a strong foundation in the community and a history of honest work is what is truly worth choosing.
Smith's Heating and Air Conditioning Co., Inc. Services
HVAC Contractor
- A/C system maintenance
- A/C system repair
- Ductless heating & A/C services
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Repair HVAC
- Thermostat repair
- Air Conditioning And Furnace Repair
- Air Conditioning Offers
- Carbon Monoxide Detector
- Commercial And Residential Service
- Comprehensive Hvac Installation
- Condenser Coil
- Evaporator Coil
- Gas Services
- H E A T I N G & C O O L I N G
- Heating & Air Conditioning Installations
- Heating & Air Conditioning Repair
- Heating & Air Conditioningrepair In Charleston, Sc
- Heating & Cooling Systems
- Heating And Air Conditioning Equipment
- Heating And Air Conditioning Systems
- Hvac Repair Work
- Hvac Systems
- Hvac Unit
- Leaking Refrigerant
- Load Calculations
- Maintenance For Your Hvac
- New Construction Heating
- New Construction Installation
- New Construction Projects
- New Home Construction
- Pool Heaters
- Preventive Maintenance Plans
- Regular Maintenance
- Repairs & Replacement
- Residential Heating And Air Conditioning
- Service Calls
- Tighten All Electrical Connections
- Water Heaters
- Whole House Generators
Smith's Heating and Air Conditioning Co., Inc. Details
Service options
- Onsite services
- Online estimates
Offerings
- Repair services
Smith's Heating and Air Conditioning Co., Inc. Location
Smith's Heating and Air Conditioning Co., Inc.
4759 Franchise St, North Charleston, SC 29418, USA
Smith's Heating and Air Conditioning Co., Inc. Reviews
warrantythermostatreceptionistmaintenancecarbon monoxide detectorsdiligencenew buildnoiseunitcouple
★ 5★ 4★ 3★ 2★ 1I highly recommend this company!! I have used them for 17 years. They are so honest and reputable. I used them when I lived on James Island and on Johns Island. They are very honest. I always had a contract with them and came twice a year to service my HVAC system. In both homes I only had minor problems and they never ripped me off.I just had a problem with my A/C on the weekend and their technician came out next day on a Sunday! He fixed the problem temporarily so I could have A/C until they could order the part. They called me Monday to tell me they would come out Wednesday to replace the part. In this day and age it’s very hard to find a company that one can trust. If you had problems in the past with your HVAC company in the past I highly recommend Smith Heating and Air.
May 21, 2025 · Lynn RossNot happy with this place I called in the first place to have our furnace and air checked and serviced and smelled something burning when our heat was on... They came out and nothing was done that day and said we needed to fix two things and if we didn't fix it eventually it could leak carbon monoxide into our house. So I called back to sign up for the yearly service scheduled and everything fixed and asked her about the discount to fix those parts and she told me it was 10 or 15% she couldn't remember. Fast forward to today our carbon monoxide detectors were going off so I called them and said we have our appointment tomorrow and the lady I spoke to was not very nice at all. Seemed like she would rather argue with me rather than help... Her tone was condescending talking to me like I was stupid or a child when in reality I'm scared of the situation. She was like okay well our technician shouldn't have told you that and as far as she knows it was nothing on their side that can cause immediate danger or death. And he didn't write it in his report and she read the report back to me. I pointed out the part he noted needed replaced/attached and told her that's when he mentioned if it got any worse that carbon monoxide could potentially leak into the house. And then she said the technician Rob mumbles so he could've came across the wrong way and she spoke to a manager who has a lot more experience and since we weren't running the heat that it's nothing on their end as of right now. Then she proceeded to tell me the person last time scheduled me tomorrow for service only! I said no I called to sign up for the servicing and have those parts fixed and she told me there was a misunderstanding so now they have to order those parts and schedule another time to fix them... Might go with another place because of how rude the receptionist is.
Apr 07, 2025 · Kristie D.Technicians were polite, generally knowledgeable and efficient. However, after three separate visits (that I had to pay for) the issue still was not resolved. Specifically, the thermostat that was broken due to the initial problem was replaced with a base model version. They would not come replace the warranty covered thermostat which was there before without me paying another $225. They also would not give me the thermostat to replace myself. They expressed that they understood that they had not fixed the initial problem appropriately, but I would still have to pay.
Mar 06, 2025 · Neal McQuaidTechnicians were polite, generally knowledgeable and efficient. However, after three separate visits (that I had to pay for) the issue still was not resolved. Specifically, the thermostat that was broken due to the initial problem was replaced with a base model version. They would not come replace the warranty covered thermostat which was there before without me paying another $225. They also would not give me the thermostat to replace myself. They expressed that they understood that they had not fixed the initial problem appropriately, but I would still have to pay.
Mar 06, 2025 · Neal McQuaidCalled them about a leak from their installation of an air handler. Receptionist was absolute rude from the beginning even though I was nice the whole conversation. If the owner allows their customer service representative to talk to customers like she did, was does that say about their service? I own several businesses and I would never hire or allow my employees to be rude to customers, especially if it was due to my work. I'm having to call another company to fix their work. They do not honor their warranty. DO NOT USE THEM!
Aug 15, 2024 · Derek HicksCalled them about a leak from their installation of an air handler. Receptionist was absolute rude from the beginning even though I was nice the whole conversation. If the owner allows their customer service representative to talk to customers like she did, was does that say about their service? I own several businesses and I would never hire or allow my employees to be rude to customers, especially if it was due to my work. I'm having to call another company to fix their work. They do not honor their warranty. DO NOT USE THEM!
Aug 15, 2024 · Derek HicksVery good experience with this team. The technician Spencer is professional and very competent and through his effort I was able to get AC noise issue fixed. He wouldn’t let up until he relocated lines inside wall to stop rattling.I also dealt with Diana and manager Vicky who were gracious and competentMy compliments to all for a job well done !
Jun 26, 2024 · J LFVery good experience with this team. The technician Spencer is professional and very competent and through his effort I was able to get AC noise issue fixed. He wouldn’t let up until he relocated lines inside wall to stop rattling.I also dealt with Diana and manager Vicky who were gracious and competentMy compliments to all for a job well done !
Jun 26, 2024 · J LF
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