Shelton's Heating & Cooling

- 1005 Murfreesboro Hwy, Manchester, TN 37355

For homeowners and business owners in Tennessee, a reliable heating and cooling system is more than just a convenience; it's a fundamental part of maintaining comfort and a safe indoor environment. The state's climate, with its hot and humid summers and chilly winters, places a significant demand on HVAC systems year-round. When these systems malfunction or require new installations, having a trusted professional to call upon is essential. Shelton's Heating & Cooling, a local business operating out of Manchester, TN, specializes in a wide array of heating and air conditioning services. As an air conditioning contractor, they are equipped to handle a variety of needs for both residential and commercial properties. Their offerings include everything from minor repairs and maintenance to full-scale installations and unit replacements, aiming to be a comprehensive solution for local HVAC needs.

The choice of an HVAC professional is a critical one, and it often comes down to reputation, reliability, and the quality of their work. Shelton's Heating & Cooling has been a service provider in the Manchester community, offering a broad spectrum of services for all types of heating and air conditioning systems. They are known for their extensive list of offerings, from residential installations to commercial HVAC and duct fabrication. Their wide range of capabilities suggests a company that aims to be a one-stop-shop for all things HVAC. However, it is important to consider all aspects of a business, including both its stated services and customer experiences. The company's goal appears to be to provide solutions for a variety of heating and cooling problems, as evidenced by their extensive list of services, including repair, installation, and after-hours service. Their ability to handle different system types and their stated focus on both residential and commercial clients indicates a broad reach and technical capacity. This comprehensive approach is designed to provide customers with a single, go-to source for their climate control needs. It is always wise for potential customers to review all available information, including direct feedback from others who have used their services.

Shelton's Heating & Cooling is located at 1005 Murfreesboro Hwy, Manchester, TN 37355, USA. This location on a key route through Manchester makes the business physically accessible and well-positioned to serve the community. The strategic address allows their technicians to be dispatched efficiently to various locations within Manchester and the surrounding areas in Coffee County, which is a key advantage for providing prompt service. Being a local business with a physical address in the community fosters a sense of trust and accessibility. For customers, knowing that a service provider is nearby can be a significant factor, particularly during an HVAC emergency. This local presence means they are familiar with the specific types of systems and construction common in Tennessee homes, as well as the unique challenges posed by the regional climate. This deep local knowledge can contribute to more accurate diagnostics and more effective solutions, distinguishing them from larger, non-local competitors. Their location also makes it convenient for customers to reach them for in-person consultations or to drop by for parts or information, though for most service needs, their team will travel directly to the customer's property. This convenience is a key benefit of choosing a local service provider.

Shelton's Heating & Cooling offers an extensive list of services, providing solutions for a wide range of heating and air conditioning issues for both homes and businesses. This broad scope of work is intended to meet almost any HVAC need, from a simple repair to a complex new construction installation. Their expertise covers not just the units themselves but also the vital ductwork that carries the conditioned air throughout a property. The company's offerings are designed to cover the entire lifecycle of an HVAC system, from the initial installation to ongoing maintenance and eventual replacement. This comprehensive approach aims to give customers the convenience of a single contractor for all their heating and cooling needs. Their ability to handle everything from gas piping to duct fabrication suggests a high level of technical capability and a commitment to providing complete system solutions. They emphasize their capacity to work on "all makes and models," which is a significant advantage for customers with different types of equipment. The inclusion of "After Hours Service" indicates a recognition that HVAC problems don't always happen during standard business hours and that providing emergency support is a key component of customer care. This wide-ranging service list demonstrates a business that is equipped and ready to take on a variety of tasks for a diverse clientele. They aim to be a versatile partner for residential and commercial clients alike, providing installation and repair services that keep indoor environments comfortable and safe.

• A/C system repair: They handle repairs for a variety of air conditioning units, addressing issues to restore a system's functionality and efficiency.
• HVAC duct & vent installation and repair: This includes the crucial work of installing new duct systems and repairing existing ones, which is essential for proper air distribution.
• Heating system installation and repair: In addition to cooling, they offer services for heating systems, ensuring homes and businesses are prepared for cooler temperatures.
• Install AC: They provide professional installation of new air conditioning units for both new construction and replacements.
• Duct Fabrication: This service involves creating custom ductwork, which is critical for new installations and for ensuring optimal airflow in a building.
• Residential and Commercial HVAC: They have the capacity to work on both residential and commercial properties, demonstrating a broad range of expertise and equipment.
• After Hours Service: The availability of after-hours service is a key feature, providing support for emergency situations that may arise outside of normal business hours.
• Unit Replacements: When a system is beyond repair or is no longer efficient, they offer full unit replacement services to upgrade your heating or cooling system.

When considering Shelton's Heating & Cooling, potential customers should take into account the feedback from past clients. The provided reviews are from customers who express significant disappointment, raising serious concerns about the quality of installations and repairs. The reviews describe situations where new units, both an upstairs AC and a brand new split unit, were installed but failed to operate correctly from day one. In both cases, despite multiple attempts by the company to fix the issues, the problems persisted. The reviews specifically mention recurring issues with an upstairs AC unit continuously pouring water and failing to cool properly, and a brand new split unit with an ongoing problem that the company could not resolve. A particularly troubling aspect mentioned is a customer being charged for a repair after the unit was out of warranty, despite the technician allegedly admitting that the initial installation was done differently than normal. Furthermore, a customer's experience with a lack of communication from the office, specifically not receiving a promised follow-up call, adds to the concerns about customer service. While the company's service list is extensive and suggests a high level of expertise, the reviews highlight a potential gap between the services offered and the execution of those services, particularly regarding the resolution of persistent problems. The complaints about installations that do not work correctly, repeated unsuccessful repair attempts, and a lack of follow-through on communication are significant points for any potential customer to consider. This feedback provides a realistic look at the customer experience and should be weighed carefully against the company's service claims. The reviews reflect a perception of a company that does not stand by its work and may offer "temporary band-aids" rather than permanent solutions.

• Extensive Service Offerings: The company provides a wide range of services, including installation, repair, and maintenance for both residential and commercial properties, covering all aspects of HVAC.
• After-Hours Emergency Service: The availability of after-hours service is a valuable feature for clients who need immediate assistance with urgent HVAC issues.
• Local Presence: Being a local business in Manchester means they are physically accessible and familiar with the specific needs of the Tennessee climate and local properties.
• Concerns over Service Quality: Customer reviews highlight significant issues with installation quality and the effectiveness of repeated repairs, suggesting that some clients have faced ongoing problems.
• Communication and Follow-Through Issues: The feedback from a customer about not receiving a promised return call indicates potential gaps in their customer service and communication protocol.

For those in Manchester, TN, seeking HVAC services, you can contact Shelton's Heating & Cooling by phone. They can be reached to schedule a service, inquire about a new installation, or discuss a repair. Their contact numbers provide a direct line to their business, ensuring you can speak with their staff. However, based on customer feedback, it is advisable to ensure all agreements and discussions about repairs and installations are clear and well-documented. Their ability to handle a variety of services from installation to repair is a key part of their business model, but as with any service provider, it's important to do due diligence. Direct communication is often the first step in resolving any home service need, and their phone numbers serve as the primary point of contact for new and existing clients. The availability of both a landline and a mobile number gives customers multiple ways to connect with the company, which can be useful in different situations. It is always recommended to have a clear understanding of the scope of work and the potential costs before any work begins, as this can help manage expectations and avoid future misunderstandings. The company's phone numbers are the gateway to their services, and a direct conversation can often provide valuable insight into their professionalism and approach.

Contact Information:

Address: 1005 Murfreesboro Hwy, Manchester, TN 37355, USA

Phone: (931) 723-4996

Mobile Phone: +1 931-723-4996

Deciding on an HVAC contractor involves weighing a variety of factors, including the breadth of services offered, reputation, and customer feedback. Shelton's Heating & Cooling provides a comprehensive list of services, from residential to commercial, and from minor repairs to major installations, which on the surface, makes them a versatile choice. They offer after-hours service and can work on all makes and models, which are both significant benefits for customers facing HVAC issues. However, the provided customer reviews present a stark contrast to the company's extensive list of services, raising serious questions about the quality of their work, especially concerning installations and their ability to permanently fix problems. The feedback about persistent issues, repeated failed repairs, and communication problems suggests that while the company aims to provide a wide range of solutions, the execution may not always meet customer expectations. The reviews point to a potential lack of accountability and a failure to stand by their work, particularly after an installation. For a homeowner in Tennessee, choosing a contractor who can guarantee their work is paramount for peace of mind and long-term financial security. While the company's service list is impressive, the negative reviews are a critical piece of information that potential clients should consider. Ultimately, what is worth choosing is a service that is not only available but also reliable and committed to customer satisfaction, and the available public data provides a balanced perspective on whether Shelton's Heating & Cooling meets these criteria.

Shelton's Heating & Cooling

1005 Murfreesboro Hwy, Manchester, TN 37355, USA