Service Squad Photos








Service Squad Introduce
When homeowners in Houston face unexpected issues with their plumbing, HVAC systems, electrical wiring, or even significant property damage, the need for a reliable and efficient service provider becomes critical. Navigating such situations can be stressful and complex, often requiring immediate attention and diverse expertise. This is where a multi-faceted company like Service Squad aims to step in, presenting itself as a comprehensive solution for a variety of home service needs across the Houston metropolitan area.
Service Squad, a family-owned and operated business since 2015, presents itself as a one-stop service company designed to address a broad spectrum of residential and business property needs. While their offerings extend far beyond just plumbing, their goal is to provide a unified approach to property maintenance, repair, and restoration. They emphasize quick, reliable, and quality services, aiming to be the go-to resource when the unexpected happens. Their comprehensive approach suggests that they strive to simplify the process for homeowners, offering a single point of contact for multiple potential issues that can arise in a property.
They cater to various situations, from routine maintenance to emergency services for significant damages like water, fire, or mold. Understanding the urgency often associated with these issues, Service Squad aims to be available 24/7 for emergency calls. Their stated mission is customer satisfaction, and they claim to pride themselves on having licensed and insured professionals across their various service offerings. It is always wise for consumers to conduct their own thorough due diligence, especially when engaging with companies for significant home repairs or emergencies, to ensure alignment with their personal expectations and service standards.
Service Squad is located at 7321 Ashcroft Dr, Houston, TX 77081, USA. This address in Houston positions them to serve a wide array of neighborhoods within the sprawling Houston metropolitan area. Their accessibility allows them to respond to service calls across various parts of the city and surrounding communities, aiming to provide timely assistance to homeowners and businesses.
Being based within Houston gives Service Squad a localized understanding of the specific challenges faced by properties in the region, including the climate's impact on infrastructure and common issues prevalent in Texas homes. They state that they are open 24/7 for emergency water, fire, plumbing, HVAC, and electrical services in Houston, Fort Bend, Missouri City, Sugar Land, Richmond, Rosenberg, Katy, Pearland, and nearby cities. This broad service area and emphasis on emergency availability highlight their intention to be readily available to a significant portion of the Texas Gulf Coast population, striving to be a convenient resource for local residents facing urgent home service needs.
- Plumbing Services: Full-service plumbing, including drain cleaning, repairs, and installations for various plumbing fixtures and systems.
- HVAC (Heating, Ventilation, and Air Conditioning) Services: Including AC repair, heating system repair, installation, and maintenance for residential and commercial properties.
- Electrical Services: Addressing various electrical needs, from repairs to new installations.
- Water Damage Restoration: Comprehensive services for water extraction, dehumidification, and cleanup, aimed at restoring properties after water incidents.
- Fire Damage Restoration: Cleanup and restoration services for properties affected by fire and smoke damage.
- Mold Remediation: Professional mold cleanup and removal to address mold growth and prevent recurrence.
- Remodeling Services: Offering additions and remodeling for various parts of the home, including kitchens and bathrooms.
- Air Duct Cleaning: Services to clean air ducts, aiming to improve indoor air quality and HVAC efficiency.
- Dryer Vent Cleaning: Cleaning of dryer vents to reduce fire hazards and improve dryer efficiency.
- Roofing Services: General roofing work for residential properties.
- Emergency Services: 24/7 availability for urgent plumbing, HVAC, electrical, and damage restoration needs.
- Insurance Claims Assistance: Experts available to assist clients with insurance claims related to property damage.
- Broad Service Portfolio: Service Squad aims to be a "one-stop service company," offering a wide range of solutions from plumbing and HVAC to electrical and comprehensive restoration services.
- Family-Owned and Operated: Operating since 2015, they market themselves as a family business.
- Emergency Availability: They advertise 24/7 emergency services for critical issues like water damage, plumbing failures, HVAC malfunctions, and electrical problems.
- Licensed and Insured: Service Squad claims to be licensed and insured for their various service categories, including plumbing, AC, heating, electrical, water, fire & smoke, and mold services.
- Claim Experts: They state they have experts to handle insurance claims and advise clients to consult them before contacting their insurance if they believe damage is covered.
- Online Quote Option: Provides an option to "get a quote online in 60 seconds," aimed at expediting the pricing process for customers.
- Financing Available: Offers financing options for their services.
- Customer Feedback: While some customers have reported positive experiences with their technicians regarding politeness and communication, it is important to note that other customer reviews highlight significant concerns regarding alleged property damage, unfulfilled service promises, issues with estimates, and difficulties in communication with management, particularly concerning liability for damages.
For more information or to inquire about services, you can contact Service Squad using the following details:
Address: 7321 Ashcroft Dr, Houston, TX 77081, USA
Phone: (713) 999-9150
Mobile Phone: +1 713-999-9150
For Texans in the Houston area, dealing with unforeseen home issues can be incredibly stressful, particularly when they involve essential systems like plumbing, HVAC, or structural damage. Service Squad aims to position itself as a convenient, comprehensive solution for these diverse needs, which could theoretically make them a suitable option for locals seeking a one-stop shop for their home maintenance and repair challenges. Their expansive list of services, covering everything from plumbing and AC to water damage restoration and remodeling, suggests an ambition to be a versatile partner for homeowners.
The idea of a single company handling multiple facets of home repair and restoration can be appealing, potentially streamlining communication and project management for the homeowner. Their stated 24/7 emergency availability is also a significant factor in a region prone to severe weather events and unexpected breakdowns. The potential for immediate response to burst pipes or HVAC failures during a heatwave is a critical consideration for Houston residents. Furthermore, their stated expertise in handling insurance claims could be a benefit for those dealing with extensive property damage, potentially simplifying a complex process.
However, it is crucial for Houstonians to exercise thorough diligence when considering Service Squad, or any service provider. While the breadth of services and emergency availability are attractive, it is important to balance these with the varied experiences of other local customers. Homeowners should carefully review all documentation, especially terms related to service fees, estimates, and liability for potential damages. Engaging in clear, written communication about expectations and financial agreements before any work begins is always a recommended practice. For Texans, seeking comprehensive solutions for their homes, Service Squad presents an option, but as with any significant service engagement, careful consideration and direct verification of their processes and responsibilities are advisable to ensure a satisfactory outcome.
Service Squad Services
Plumber
- Drain cleaning From US$95.00
Whether you want to add a new sink in your bathroom, clean the drain pipe, upgrade your kitchen sink, or replace your water heater with a more efficient one, Service Squad Plumbing is always ready to help you with all your Houston Plumbing Installation needs. We are active in the Houston Area.
- Plumbing leak detection From US$95.00
We proudly provide top-rated Professional plumbing leak detection services in Houston, assisting our customers with everything from spotting a leak to practicing non-destructive techniques and offering the best cost-effective solutions. We are active in the Houston Area.
- Sewer repair From US$95.00
A blockage in the sewer can lead to backed-up showers or tubs! Sewage inside your home is a significant health hazard. It’s important to know the signs of the main line sewer stoppage and what to do. Service Squad Plumbing team can fix sewer issues at reasonable cost in the Houston Area.
- Shower repair From US$95.00
Whether your shower needs minor repairs or a complete overhaul, you can count on Service Squad Plumbing to deliver exceptional service that restores your shower to its former glory. Don’t let shower issues disrupt your daily routine – contact us today. We are active in the Houston Area.
- Water heater repair From US$95.00
Water heaters can experience problems and breakdowns, causing inconvenience and disrupting your routine. That’s where we come in. Your satisfaction is our top priority at our Service Squad Plumbing's Water Heater Repair Service. We are active in the Houston Area.
- AC Installation From US$95.00
Installing an AC seems like a simple process of just picking out an AC and installing it, but there is more to it than that. Is it time to install a new AC unit in Houston? then feel free to give us a call. We can help you install the perfect AC that is both effective and reasonably priced.
- AC Repair From US$95.00
Did your AC unit break entirely, or is it blowing out hot air? Allow us at Service Squad to lower your stress level significantly. Our team of technicians and experts will be able to identify what’s wrong with your AC and repair it. We are active in the Houston Area.
- Air Duct Cleaning From US$95.00
We have been a reliable name in the duct and dryer vent cleaning business in Houston for the past 10 years. Our mission is to provide our customers with the most effective, highest-quality air duct cleaning and restoration service through our trained professionals.
- Bathroom Remodeling From US$95.00
Service Squads is renowned for its expertise in bathroom remodeling. Whether you’re looking to enhance the aesthetics, functionality, or both, our skilled designers and craftsmen are here to bring your vision to life. We are active in the Houston Area.
- Bathtub Repair From US$95.00
Clogged bathtub drains are no longer a problem for service squad plumbing. We offer professional bathtub repair in Houston and ensure that our plumbers do an excellent job so your tub will last you a lifetime. We are active in the Houston Area.
- Clogged Toilet Repair From US$95.00
A clogged toilet can quickly turn into a messy and stressful situation, disrupting your daily routine and causing inconvenience. At Service Squads, we specialize in providing professional clogged toilet repair services tailored to the needs of Houston residents, ensuring swift solutions.
- Commercial Construction From US$95.00
From ground-up construction projects to interior renovations and expansions, we have the expertise and resources to handle projects of any size or complexity. Our comprehensive approach ensures that every aspect of your commercial construction project is planned and executed to perfection.
- Commercial Water Damage Restoration From US$95.00
When disaster strikes, having a reliable partner for commercial water damage restoration services is essential. At Service Squad Plumbing, we understand the urgency of such situations and offer prompt, professional solutions to restore your business to its pre-loss condition.
- Dryer Vent Cleaning From US$95.00
We take pride in offering comprehensive dryer vent cleaning services tailored to the unique needs of our Houston customers. Our team of skilled technicians utilizes state-of-the-art equipment and industry-leading techniques to thoroughly clean your dryer vent from end to end.
- Emergency Services
- Faucet Repair From US$95.00
Dripping or leaking faucets waste water and money over time and are likely to go unnoticed. If a faucet drips just once a second, it will waste five gallons of water daily. We have a staff of highly skilled plumbers in Houston who specialize in repairing leaking and dripping faucets.
- Fire Damage Restoration From US$95.00
Our team of experienced professionals specializes in providing comprehensive fire damage repair services tailored to the unique needs of each homeowner. From minor smoke damage to extensive structural repairs, we have the expertise and resources to handle every aspect of the restoration process.
- Flood Damage Water Damage Restoration From US$95.00
We understand the urgency of the situation and offer prompt response times to address flood damage in Houston homes. Our team of skilled technicians is equipped with the expertise and tools necessary to handle flood damage restoration projects of any scale, from minor intrusion to severe damge.
- Garbage Disposal Repair From US$95.00
Our team of skilled technicians specializes in diagnosing and repairing a wide range of garbage disposal issues, from jammed blades and motor malfunctions to leaks and unusual noises. We utilize advanced diagnostic tools and techniques to identify the root cause of the problem quickly and fix it.
- Gas Leak Repair From US$95.00
Here in Texas, only licensed plumbers are authorized to repair and install gas lines connected to a city or municipal system. There’s a good reason for that. Our plumbing technicians are thorough and careful, guaranteeing safe and effective flexible gas line installation.
- Mold Removal From US$95.00
Mold growth can occur for various reasons, including water damage, humidity, and poor ventilation. Regardless of the cause, our team at Service Squad is equipped with the knowledge, experience, and state-of-the-art equipment to effectively remove mold and prevent its recurrence in houston.
- Plumbing Air Conditioning
- Plumbing Commercial From US$95.00
As a trusted provider of commercial plumbing services, we specialize in keeping your business running smoothly with prompt, reliable, and expert plumbing solutions tailored to your specific needs. We Service Squad Plumbing is ready to serve your business in the Houston Area.
- Plumbing Inspection From US$95.00
When you need Plumbing Inspections in Houston, our fully certified & experienced plumbers from Service Squad will provide an accurate, detailed analysis and inspection of your plumbing system and come up with the right and affordable solution for your plumbing problems.
- Plumbing Installation From US$95.00
We specialize in a wide range of plumbing installation services tailored to meet your specific needs and preferences. From installing new plumbing systems to replacing outdated fixtures, our team of skilled plumbers has the knowledge, experience, and expertise to handle any installation in Houston.
- Plumbing Repair From US$95.00
Our licensed plumbers are ready to handle any issue your pipes or plumbing fixtures may have. Service Squad’s highly experienced field service plumbers have decades of professional experience solving even the most challenging plumbing problems. We are active in the Houston Area.
- Plumbing Repiping From US$95.00
Service Squad Plumbing, we are the Houston repiping specialist, and we have repiped over 1,000 homes all over the Houston metro area and near cities. We are fully licensed and insured and have built our reputation by consistently making our top priorities honesty, integrity, and respect.
- Residential Board-Up From US$95.00
Our team of experienced professionals is available 24/7 to respond promptly to emergencies and provide swift board-up services. Whether your windows have been shattered, doors damaged, or walls compromised, we have the expertise and resources to secure your property and prevent unauthorized access.
- Residential Reconstruction From US$95.00
Our team of skilled professionals is dedicated to providing comprehensive reconstruction services tailored to your unique needs. Whether your home has suffered from water damage, fire damage, mold infestation, or any other type of structural damage, we have the experience and resources to handle it.
- Residential Renovation From US$95.00
Whether you’re looking to modernize a historic home or transform a fixer-upper into your dream home, we have the skills and resources to make it happen. Our team of skilled designers, architects, and craftsmen brings a wealth of knowledge and expertise to every project, ensuring exceptional results.
- Residential Water Damage Restoration From US$95.00
We understand the urgency of restoring your home to its pre-damage condition promptly. Our residential water damage restoration services in Houston, TX, are designed to address all aspects of water damage, ensuring a safe and comfortable living environment for you and your family.
- Running Toilet Repair From US$95.00
A running toilet isn’t just an annoyance – it’s a silent thief, stealing water and money with every unnecessary flush. At Service Squad Plumbing, we specialize in running toilet repair services designed to restore efficiency to your bathroom and save you from unnecessary expenses.
- Sewer Stoppage Repair From US$95.00
We understand the urgency and stress that accompanies sewer problems. Whether it’s a minor clog or a major sewer line rupture, our team of skilled technicians is equipped with the latest tools and technology to tackle any sewer challenge head-on. We are active in the Houston Area.
- Smoke Damage Restoration From US$95.00
Our team of skilled technicians is equipped with the knowledge and expertise to address all aspects of smoke damage restoration. Whether your home has been affected by a minor kitchen fire or a more extensive blaze, we have the tools and resources to effectively restore smoke damage in Houston.
- Toilet & Bath Repair From US$95.00
Service Squads is here to provide you with top-quality toilet and bath repair services in Houston. Our team of skilled plumbers is dedicated to resolving all your plumbing issues promptly and efficiently, so you can enjoy a hassle-free experience in your home or business.
- Water Damage
Service Squad Details
From the business
- Identifies as Asian-owned
Service options
- Online estimates
- On-site services
Accessibility
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Offerings
- Repair services
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Credit cards
- NFC mobile payments
- Credit cards
Service Squad Location
Service Squad Reviews
technicianjobchargecallhome warrantykitchen sinkACtextafternoonfee
★ 5★ 4★ 3★ 2★ 1Do not use this company! The employee who came out was real nice. However, he damaged the drain pipe that he was unclogging. Told me we had 2 clogs in the drain and one was a little more difficult to get but he got it. Couple weeks later we have water coming out of our kitchen cabinets. Had to call our home warranty again thinking we had a leak. A different Plumbing company comes doesn’t know exactly what pipe it is because he can’t cut the whole wall out to find it. Called a leak detection company and they think they know what pipe it is but they to are wrong. We reached out to our insurance due to the damage and having to tear out wall to find where water is coming from. Restoration company comes out and opens the wall and we find this drain pipe the same one they unclogged has a hole in it. Clearly, something went through the pipe. I reached out to the owner to notify them what took place instead of owner Shodey talking to me he has his operator talk for him. Says he’s not there. I sent an email about the situation and attached pictures. No response. I call back 2 more times and the last phone call the owner again has operator speak for him and tells me that any damage done to my property by one of their employees they are not responsible for. So I asked her, so what you’re saying is you can go into anyone’s home and do damage and your not responsible. She said owner showed her in paperwork where it states this. I asked for it to be sent to me. I get sent my invoice I signed saying the job was completed and what I paid. Nothing states they are not responsible. I reply to email asking again for that paperwork. No response. I do not recommend this company they do not stand by their work at all. The owner who is supposed to providing customer service won’t even return a phone call or an email.
Nov 14, 2021 · Candace BerryI called these guys the 2nd day of the winter storm Uri for burst pipes, they said they would be at the house the next day, I didn't get a call until 2 days later on Thursday saying that they would be arriving at 8am, they didn't show up until 12pm, before they did the inspection they demanded that I paid $79 upfront for the "service fee" and that they would give us an estimate, and if we decided to go through with the estimate the fee would be waived. Low and behold after paying the service fee the plumber checked my attic and said he would call in 1-2 days with an estimate. It's been a week since he told us this and we still have no repairs done on our pipes, not one call to reassure us that our estimate was being worked on they basically ran off with the $79 dollar service charge that I had to pay. I called them about this and talked to Tony who was very rude yelling at me over the phone saying that the $79 dollars was for the plumber just to come out despite the fact that we haven't gotten the estimate yet. DO NOT WORK WITH THESE PEOPLE THEY ARE SHADY I FELL FOR THE FAKE 5 STAR REVIEWS SO YOU DON'T HAVE TO HOMEOWNERS BEWARE!!!
Feb 27, 2021 · dang phamBUYER BEWARE: If I could give this company a 0 rating I would! The owner Shawnee is extremely rude and disrespectful, the technicians are definitely not qualified technicians and their overall customer service is terrible! They also state they provide emergency service which is a Lie!My AC was not working when the temps were in the 100’s and they came to look at my unit. The technician said I was low on Freon and there were no leaks. I had to pay out of pocket cause my warrant doesn’t cover leaks. I then went ahead and purchased their maintenance package thinking they were going to be good. A month later my unit started doing the same thing again. They came out 2 more times for the same issue. It would work for a month or two then stop working. The last time it stopped working they had me waiting all day and said someone would be here noon. Around 3:30-4 I had to call them and they said the technician had an emergency and is not able to come out, I’ll have to reschedule for Monday. Mind you, this is Friday and it’s 102 degrees outside and 85 degrees inside my house🤬Now fast forward to Nov I’m having the same issue cause they never fixed it and now I’m being told I need a new AC. Called to get all my reports/diagnosis from them to be told by Shawnee that it’s too late, my file is closed then he hangs up on me….. The ABSOLUTE worst company! So hire them at your own risk!!!!
Dec 01, 2023 · Kelley JohnsonThis is the worst so call business ever. Starting with the technician and ending with the manager or so call owner. They were called through home warranty to check our a/c unit and found that the fan motor was bad. ALL this ediot technician had to do was replace the motor. When he came by he said that the outside unit and the furnace in the attic had to be cleaned 1st before they would replace the motor. I asked why did he have to go up in the attic when the problem was outside. His response was they would not replace the motor until both units were cleaned per management. As this moron went up to the attic I followed him up and started recording him.he took the screws and seals off the panel and started cleaning with a toilet brush. When he was so call done he went outside and removed the screws off the unit panel and took off one side so he could wash it from the inside. I went inside for awhile and he came inside and said he was done.when he left I checked his work and I was very disappointed on his work. Most of the screws were missing from the panels and in the attic he also was missing screws on the panel and also he did not replace the seals. The next day we came to find out the ceiling dripping water and the bed was wet.i started to check the vedio and found out that he stepped on the drain line and disconnected it.I call the ediot manager and he said that they were not responsible. This is the company that Home Warranty Old Republic uses. I called them to and they said they were not responsible cause they use a 3rd party contractor. Service Squad personnel, managers and owners don't care about the customer's. This is by far THE WORSE BUSINESS EVER. A TRASH OF A COMPANY. I HOPE THEY GO OUT OF BUSINESS.
May 12, 2024 · Gregorio jrThe job was to fix a shower leak... Plumber shows up... Takes my shower apart.. Leaves to get the part... Never returns.. Texted me sorry couldn't find the part ... He said he would order the part and return asap to install. 3 weeks later... No text no call... No communication ... I bought the part that and made the repair myself. The company did nothing other than take my shower apart (which was silly because the part was available)... They charged me the 75$ trip fee for my warranty company fee....did no work.I would not use them again. Also... I called during the situation... Put on hold... Lot of promises to return call and follow up. I was not a priority. Even with my shower being down for 3 weeks.. They failed me and my family.I'm a Veteran... And low character actions like this bothers me. I have all the supporting texts and photos to support my claim.
Mar 25, 2021 · Kareem Grant
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