Schneller Knochelmann Plumbing, Heating & Air Conditioning

- 1079 Ohio Pike, Cincinnati, OH 45245

When you live in Ohio, you know that keeping your home or business comfortable and functional requires reliable plumbing, heating, and air conditioning. Finding a single, trustworthy company that can handle all of these essential services can be a huge relief for any property owner. Schneller Knochelmann Plumbing, Heating & Air Conditioning, based in Cincinnati, is a company that aims to be that one-stop-shop for all your needs. They are a local business with a comprehensive set of services, from fixing a leaky faucet to installing a brand new HVAC system. This article provides a factual overview of their services, location, and what you can expect when considering them for your next project.

As a homeowner or business owner in the Cincinnati area, you've likely faced an unexpected plumbing leak or a malfunctioning furnace at the worst possible time. Having a professional on call who can address these emergencies is invaluable. Schneller Knochelmann positions itself as a full-service contractor, which means they have the expertise to handle a wide range of issues, from a clogged drain to a complete system overhaul. Their ability to manage both plumbing and HVAC issues can simplify the process of maintaining your property, as you can rely on one company for multiple needs.

The information in this article is based on publicly available data, including a detailed list of their services and a selection of customer reviews. It's designed to give you a balanced and factual look at the business, including both its strengths and potential areas for improvement. While the provided data offers valuable insights, it is always recommended that you conduct your own research and ask questions to ensure a company meets your specific needs and expectations. This overview is intended to serve as a helpful starting point in your search for a reliable local contractor.

Their commitment to offering a broad range of services, including emergency repairs, highlights their dedication to being a reliable partner for the community. The company's focus on both heating and cooling, as well as plumbing, makes them a versatile resource for a variety of home and business maintenance needs throughout the year.

Schneller Knochelmann Plumbing, Heating & Air Conditioning is conveniently located at 1079 Ohio Pike, Cincinnati, OH 45245, USA. This location makes them easily accessible for residents and businesses in Cincinnati and the surrounding areas. Their presence on a major roadway like Ohio Pike means they are positioned to serve a wide range of communities with efficiency.

The business has also made specific accommodations to ensure accessibility for all customers. The provided information notes that they have a wheelchair-accessible entrance and a wheelchair-accessible parking lot. These features demonstrate a commitment to serving all members of the community, which is a positive attribute for any local business. Furthermore, they offer both onsite services and online estimates, providing flexibility for customers who may not be able to visit their physical location.

Schneller Knochelmann Plumbing, Heating & Air Conditioning is a comprehensive service provider, offering an extensive list of services that span both plumbing and HVAC. Their expertise includes everything from routine maintenance to emergency repairs and new installations.

• 24/7 Emergency Plumbing Repairs and Leak Detection
• HVAC system maintenance, repair, and installation
• Air conditioning installation, repair, and replacement
• Furnace installation, repair, and maintenance for gas and electric furnaces
• Boiler services, including installation and repair
• Plumbing services, including drain cleaning, pipe repair, and leak detection
• Sump pump installation, repair, and replacement
• Water heater repair, installation, and maintenance, including tankless water heaters
• Installation and repair of faucets, fixtures, and toilets
• Sewer and drain line repair and replacement
• Duct cleaning and installation
• Heat pump repair, installation, and maintenance
• Thermostat installation and repair
• Commercial and residential services

This broad array of services shows that the company is equipped to handle nearly any plumbing or HVAC issue. Their offerings of 24/7 emergency services and the ability to work with various types of equipment, from electric furnaces to geothermal systems, make them a versatile and reliable partner for homeowners and businesses.

The provided information includes both positive and negative customer reviews, which together offer a detailed look at the company's service quality.

• A positive review highlights excellent service, praising a technician named Elijah for being "very thorough" and "knowledgeable." The customer expressed great satisfaction with the maintenance program and the overall professionalism of the company.
• A negative review describes a series of problems, including an "entire system incorrectly" installed, multiple technician visits, and day-of appointment cancellations. The customer expressed frustration with a lack of follow-up from the company's service manager and a pattern of "terrible customer service."
• The company accepts credit cards, offering a convenient payment option for customers.
• They offer online estimates and onsite services, providing flexibility and convenience.
• The business is equipped with a wheelchair-accessible entrance and parking lot, demonstrating a commitment to accessibility.

The customer reviews paint a picture of a company with both a strong potential for excellent service and significant inconsistencies. The positive review suggests that when a good technician is on the job, the experience can be top-notch. Conversely, the negative review points to major issues with system installation, communication, and overall customer service, suggesting that the quality of service may vary.

For all your plumbing, heating, and air conditioning needs, you can contact Schneller Knochelmann using the following details:

Address: 1079 Ohio Pike, Cincinnati, OH 45245, USA

Phone: (513) 407-4424

Given the mixed feedback, it may be beneficial to discuss your specific needs in detail and ask about their processes for quality control and customer follow-up.

Deciding on a plumbing and HVAC contractor is a significant decision. Schneller Knochelmann Plumbing, Heating & Air Conditioning presents a compelling case for being a go-to service provider due to its vast range of services and its capability to handle everything from routine maintenance to emergency repairs. Their 24/7 emergency service is a huge benefit for homeowners and businesses, providing peace of mind during unexpected crises. The fact that they handle both plumbing and HVAC allows you to use one company for multiple home systems, which can simplify maintenance and reduce the hassle of dealing with different contractors.

However, the highly critical reviews about installation errors, poor communication, and a lack of follow-up are serious concerns. The customer's experience with an incorrect installation and a "disastrous" customer service experience indicates that the company may have inconsistencies in quality and professionalism. While the positive review shows that an excellent experience is possible, the negative feedback suggests that it's important to proceed with caution.

Ultimately, the choice comes down to weighing the potential benefits against the potential risks. For those in Cincinnati looking for a contractor with a broad skill set and emergency availability, Schneller Knochelmann is an option. However, it would be prudent to communicate your expectations clearly, get a detailed quote in writing, and perhaps request a specific technician if you have a recommendation. This approach may help you mitigate some of the risks highlighted in the negative reviews and ensure a smoother service experience.

Schneller Knochelmann Plumbing, Heating & Air Conditioning

1079 Ohio Pike, Cincinnati, OH 45245, USA