Ross & Witmer Heating & Air Conditioning Photos










Ross & Witmer Heating & Air Conditioning Introduce
In North Carolina, the unpredictable weather means a reliable heating and air conditioning system is not a luxury, but a necessity for year-round comfort. When your HVAC system falters, especially during extreme temperatures, you need a professional who is not only skilled but also available when you need them most. In Charlotte, Ross & Witmer Heating & Air Conditioning has been a trusted name for generations, providing comprehensive and reliable services to both residential and commercial clients. This veteran-owned business is renowned for its commitment to excellence, rapid emergency response, and a team of knowledgeable technicians who treat every customer with respect. This article will provide a detailed overview of what makes Ross & Witmer an exceptional choice for all your heating and cooling needs, from routine maintenance and new installations to critical, after-hours repairs. They offer more than just a service; they offer peace of mind, backed by decades of experience and a strong reputation for integrity in the community.
Ross & Witmer Heating & Air Conditioning stands apart from the competition through its broad expertise and customer-first philosophy. They are a full-service HVAC contractor that handles every aspect of your heating and cooling system, from the smallest repair to a complete system design and installation for a new home. Their services are not limited to just one type of system; they have extensive experience with furnaces, boilers, central air, split systems, and even geothermal heat pumps. This versatility allows them to provide tailored solutions that are the perfect fit for your specific needs and budget. The company is particularly celebrated for its emergency services, with one customer highlighting a "remarkable service on a Saturday when temps reached 98+ degrees." The technician, Michael, was dispatched within minutes of the call and had the AC unit "up and running with a new capacitor" in just an hour. This kind of rapid, knowledgeable response is a hallmark of their commitment to their clients' comfort and safety. Another review praises Michael for talking them through a simple fix over the phone at 8:50 PM, showing that the company values helping their customers, even if it doesn't lead to a billable service call. This dedication to doing what's right is a core part of their identity.
The company's success is deeply rooted in its team. Customers consistently praise their technicians for being knowledgeable, kind, and professional. One reviewer noted that the technician had been with the company for 10 years, stating, "you know they treat their employees and customers right." This kind of employee loyalty is a strong indicator of a healthy and ethical business, and it directly benefits the customer through a high level of consistent, expert service. In addition to their heating and cooling expertise, Ross & Witmer also provides a full range of electrical services, including residential and commercial electrical work, lighting systems, and completing electrical projects. This makes them a true one-stop-shop for many home and business maintenance needs, saving clients the time and hassle of coordinating multiple contractors. They also offer online estimates and are identified as a veteran-owned and LGBTQ+ friendly business, demonstrating a commitment to accessibility, transparency, and inclusivity for all members of the North Carolina community.
Location and Accessibility
Ross & Witmer Heating & Air Conditioning is located at 5100 Hovis Rd, Charlotte, NC 28208, USA. This central location in Charlotte provides them with a strategic advantage, allowing them to serve a wide area efficiently, from residential neighborhoods to commercial districts. Their accessibility is a key part of their service model, with a focus on being able to respond quickly to calls throughout the region. As a local business, they are deeply familiar with the unique climate and home infrastructure of North Carolina, enabling them to provide expert and relevant solutions. They also provide online estimates, making it easy for customers to get a preliminary idea of costs without having to leave their home or business. This combination of a convenient physical location and a strong digital presence ensures they are always within reach for their customers.
Services Offered
- 24/7 Emergency Repair: Offering around-the-clock service for critical heating and air conditioning failures, ensuring you are never left without comfort.
- HVAC System Maintenance, Repair & Installation: Comprehensive services for all types of heating and cooling systems, including central air, split systems, furnaces, and heat pumps, for both residential and commercial clients.
- Ductwork Services: Providing HVAC duct and vent cleaning, installation, and repair to ensure optimal air quality and system efficiency.
- Electrical Work: A wide range of electrical services for both residential and commercial properties, from minor repairs to new project installations.
- Home Performance Services: Offering services like energy audits, blower door tests, and duct sealing to improve your home's overall energy efficiency and comfort.
- Thermostat Installation & Repair: Expert services for all types of thermostats, including smart thermostats, to give you precise control over your home’s climate.
- Water Heating: Services for water heating systems to ensure a reliable supply of hot water.
- Furnace and Boiler Services: Specializing in the repair, maintenance, and installation of gas and oil furnace systems, as well as boilers.
Features / Highlights
- Veteran-Owned Business: Identifies as a veteran-owned business, which may appeal to customers who wish to support veteran entrepreneurs.
- 24/7 Emergency Service: A standout feature is their readiness to respond to emergencies at any hour, as evidenced by a customer who received service on a Saturday at 98+ degrees and another who received help late on a weeknight.
- Knowledgeable and Professional Technicians: Customers consistently praise their technicians for being knowledgeable, kind, and providing expert advice, even over the phone.
- Exceptional Customer Care: One review highlights a technician who saved a customer a late-night service call by walking them through a simple fix, demonstrating their integrity and commitment to service over profit.
- Long-Term Employee Loyalty: The fact that a technician has been with the company for 10 years speaks volumes about the business’s positive work environment and its treatment of employees and customers.
- Comprehensive Service Offerings: As both a heating/air conditioning contractor and an electrical contractor, they offer a wide range of services for both residential and commercial needs.
- LGBTQ+ Friendly: This a company that welcomes and serves all members of the community.
Contact Information
Address: 5100 Hovis Rd, Charlotte, NC 28208, USA
Phone: (704) 610-1119
What is worth choosing?
When faced with a heating or cooling issue in North Carolina, the decision of who to call is critical. Ross & Witmer Heating & Air Conditioning is worth choosing because they combine decades of experience with a modern, customer-focused approach. The most compelling reasons to trust them come directly from the experiences of their clients. A customer with a weekend emergency at 98+ degrees received a rapid response and a knowledgeable technician who fixed the problem within an hour, a true lifesaver during a heatwave. Another customer's experience highlights the company's integrity; instead of dispatching a technician for a paid service call, Michael provided a simple solution over the phone at 8:50 PM, saving the customer time and money. These stories demonstrate a business model built on trust and a genuine desire to help. This isn't just a company that shows up; it’s a company that cares. The positive feedback about their long-term employees also indicates that they are a stable, well-run business, which translates into consistent, high-quality service for you. Furthermore, their status as a veteran-owned and LGBTQ+ friendly company shows their commitment to inclusivity and supporting their community. With their wide range of services, including everything from HVAC and electrical work to home performance assessments, they provide a comprehensive solution for all your comfort needs. For residents of Charlotte and the surrounding areas, Ross & Witmer represents a reliable, ethical, and expert choice for any heating, cooling, or electrical project, no matter the time of day or the complexity of the issue.
Ross & Witmer Heating & Air Conditioning Services
HVAC Contractor
- A/C system maintenance
- A/C system repair
- Ductless heating & A/C services
- HVAC duct & vent cleaning
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Repair HVAC
- Thermostat installation
- Thermostat repair
- 24/7 Emergency Repair
- Ac Problems
- Ac Units
- Afue Rating
- Air Conditioning Needs
- Air Conditioning Replacement
- Air Conditioning Solutions
- Air Filters
- Air Handlers
- Air Scrubber Plus
- Building Maintenance
- Central Air
- Compressor Replacement
- Cooling System Maintenance
- Electrical Work
- Energy Audit
- Furnaces And Boilers
- Gas Furnace Systems
- Geothermal Heat Pump
- H E A T I N G & C O O L I N G
- Heat Strip
- Heating And Cooling Systems
- Home Performance Services
- New Heating
- New Home
- Parts Replacement
- Performance Maintenance
- Pressure Test
- Regular Maintenance
- Residential And Commercial Electrical
- Residential And Commercial Heating And Cooling
- Schedule Maintenance
- Split Systems
- System Design
Air Conditioning Repair Service
- Cleaning
- Installation
- 24 Hour Service
- Air Conditioner Unit
- Air Conditioning Maintenance Does
- Air Filter Change
- Blower Door Tests
- Carrier Air Conditioner
- Commercial Electrical Repairs
- Commerical Services
- Completing Electrical Work
- Completing Repairs
- Duct Sealing
- Duct System
- Ductwork Checked
- Efficient Repairs
- Electrical Project
- Emergency Repair
- Energy Efficient Heating
- Filter Replacement
- Fuel Oil
- Furnace And Heat Pump Repair
- Furnace Furnaces
- Furnace Safety Check
- Gas Meter
- Heat Pump Heating
- Heating And Air Conditioning Systems
- Heating And Cooling Needs
- Home Air Conditioning
- Home Assessment
- Home Cooling
- Home Heating
- Lighting Systems
- Load Calculations
- Mechanical Service
- Minor Repair
- New Air Conditioners
- New Furnace
- Oil Change
- Oil Furnace
- Regular Heat Pump Maintenance
- Regular Maintenance Appointments
- Repair Or Replace
- Repairing Air Conditioners
- Replace Your Old Ac
- Replace Your Old Heating
- Residential Heating
- System Selection
- Tire Rotation
- Washer And Dryer
- Your Cooling System
- Zoning Systems
Ross & Witmer Heating & Air Conditioning Details
From the business
- Identifies as veteran-owned
Service options
- Online estimates
Accessibility
- Wheelchair accessible entrance
Offerings
- Installation service
- Repair services
Crowd
- LGBTQ+ friendly
Ross & Witmer Heating & Air Conditioning Location
Ross & Witmer Heating & Air Conditioning
5100 Hovis Rd, Charlotte, NC 28208, USA
Ross & Witmer Heating & Air Conditioning Reviews
maintenancejobknowledgequestionstechinformativeworksummerspringasset
★ 5★ 4★ 3★ 2★ 1Remarkable service on a Saturday when temps reached 98+ degrees. Called and spoke to Amy, she asked all the right questions; dispatched call to technician. Received a call from Michael within 15 minutes, explained the problem and he knew exactly what it was; 1 hour later we were up and running with a new capacitor! Appreciate the knowledgeable and kind service. To have a tech employed with a company for 10 years, you know they treat their employees and customers right. 🙌
Jul 23, 2025 · Michelle BarkerAfter a spring A/C maintenance this afternoon, our 2 HVAC units stopped blowing cold. I called Ross & Witmer at 8:30 PM to report this issue. At 8:50 PM, Michael called me from Ross & Witmer and asked me to go outside to see if the fans were on in the outdoor condenser units. The fans were not on. He talked me through finding the outdoor breaker box and turning the breakers on for the condenser units. That fixed the problem. I received excellent service from Michael and am very glad he did not wait until the morning to call!
Aug 01, 2025 · Michael KingI trust R&W! To be able to count on them to be responsive, fair & capable means a lot especially because I've had problem dealings with other businesses. I highly recommend them! The bonus is having Michael S to return, fix me up and do it in such a friendly respectable way.
Jul 01, 2025 · Charlotte FletcherI have been using this company for many years and always am impressed with their professionalism and their knowledge of my system. I can't say enough good things about Michael. Not only is he a great technician but he is so respectful and always answers all my questions honestly. Thank you for years of great service!!
May 11, 2025 · wanda locklearHorrible company for maintenance - STAY AWAY.- I had 2 regular scheduled maintenance visits and 2 expensive repairs (totaling 3000$) with in a span of 10 months on my AC unit.- Every repair they did I had a simple request not to put a red tape, and do the maintenance only if you know what you are doing. They messed up on BOTH!- The unit broke again when in the summer, They didn't sent technician to access the issue for 1 week and counting.WHAT IS THE POINT OF HAVING A MAINTENANCE PLAN IF YOUR BUSINESS CANT SEND A TECHNICIAN TO YOUR PAYING CUSTOMER FOR 7 DAYS SINCE THE ISSUE REPORTED (5 BUSINESS DAYS + 2 WEEK END DAYS) MIDDLE OF THE SUMMER?????? - THIS IS VERY BAD CUSTOMER SERVICE.STAY AWAY !!!!
Jul 09, 2025 · Sateesh Mandava
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