Romanoff Group Photos










Romanoff Group Introduce
Introduction / Overview
In a vibrant and growing city like Raleigh, North Carolina, the comfort and functionality of a home are paramount. A critical component of this is a reliable heating and air conditioning system that can withstand the hot, humid summers and the cool, sometimes-freezing winters. The Romanoff Group is a major player in this field, operating as a specialized HVAC contractor. While they are a large, multi-state group of companies, their local presence in Raleigh provides residents with access to a wide range of expert services. They are a dedicated contractor that focuses exclusively on HVAC and electrical systems, a specialization that brings a level of expertise and technical knowledge that a more generalized contractor might not possess.
The Romanoff Group is a large-scale operation with a reputation for being an "electrical and HVAC construction powerhouse." They are an employee-owned company with a focus on serving the new housing construction market, but they also provide residential service and repair. Their offerings are comprehensive, covering everything from routine maintenance to emergency repairs and full system replacements. Their scale and experience in the industry suggest a deep understanding of complex HVAC systems. They are committed to providing professional services, and their team is expected to be knowledgeable and efficient. They are known for providing both installation and repair services, which makes them a versatile choice for homeowners with a variety of needs, from a brand-new build to a decades-old system that needs attention.
Location and Accessibility
The Romanoff Group's Raleigh office is located at 2728 Capital Blvd Suite 101, Raleigh, NC 27604, USA. This address places them on a major commercial thoroughfare in Raleigh, making their location well-known and easily accessible to residents throughout the city and surrounding areas. Capital Boulevard is a key artery that connects various parts of the Triangle region, which allows their service teams to be dispatched efficiently to different neighborhoods. While the company's size and reach extend far beyond this single office, its local presence at this address is a point of contact for local customers. For those living in the fast-growing areas of Wake County, a service provider with a centralized and accessible location is a practical advantage, ensuring that professional help is never too far away.
Services Offered
- A/C System Repair and Maintenance: They provide full-service solutions for air conditioning units, including diagnostics, repairs, and routine maintenance to ensure systems are running at peak efficiency, especially crucial during the hot North Carolina summers. They also offer emergency AC repair.
- Heating System Installation, Repair, and Maintenance: They specialize in heating systems, handling everything from new furnace and heating installations to complex repairs and preventative maintenance. They also offer emergency heating repair.
- HVAC System Maintenance Programs: The Romanoff Group offers ongoing maintenance programs, preventative maintenance agreements, and regular inspections to keep systems in optimal condition, helping to prevent costly breakdowns.
- New AC Installations and Replacements: They are experts in installing new AC units, including system replacements, and offer services to ensure the new system is correctly sized and installed for maximum energy efficiency.
- New Furnace Installation: They provide new furnace installation services as part of their comprehensive heating solutions.
- Air Purification & Filtration: They offer services and equipment to improve indoor air quality through advanced air purification and filtration systems.
- Thermostat Installation and Repair: They can install, repair, and service thermostats, which are vital for controlling a home's heating and cooling system.
- Repair, Installation, and Maintenance: This is a core part of their service model, offering a full lifecycle of support for HVAC systems, from initial installation to ongoing upkeep and necessary repairs.
- Residential and Commercial Services: They offer their expertise to both residential homeowners and commercial clients, showcasing their versatility and extensive knowledge base.
Features / Highlights
- Extensive Industry Experience: As a large, multi-state group, the Romanoff Group has significant experience in both residential and commercial HVAC and electrical work, which indicates a high level of technical proficiency.
- Comprehensive Service Offerings: They provide a very wide range of services, from emergency repairs to long-term maintenance programs and new installations, making them a one-stop-shop for many HVAC needs.
- Employee-Owned Company: Being 100% employee-owned is a notable feature that can often translate to a higher level of dedication and pride in the work performed, as the employees have a direct stake in the company's success.
- Focus on Safety and Quality: Their reputation as an industry powerhouse suggests a commitment to safety and high standards in their work.
- Experienced Technicians: Customer feedback, while mixed, does highlight positive experiences with specific technicians who are knowledgeable, professional, and patient, taking the time to explain how systems work.
- Local Presence: With a physical office in Raleigh, they maintain a local presence that allows them to serve the community effectively.
Contact Information
Address: 2728 Capital Blvd Suite 101, Raleigh, NC 27604, USAPhone: (919) 848-4652Mobile Phone: +1 919-848-4652
What is worth choosing
Choosing a general contractor or, in this case, a specialized HVAC contractor, for your home is a significant decision. The Romanoff Group, with its large scale and extensive service offerings, presents a compelling option for residents of Raleigh, North Carolina. While some customer feedback has pointed to areas for improvement, particularly regarding communication and response times, other reviews highlight the high quality of their on-site work and the professionalism of their technicians. For instance, the praise for technician Colin Baker suggests that when a professional from the Romanoff Group arrives on the job, the service can be exemplary. This kind of experience—where a technician is knowledgeable, takes the time to explain the work, and ensures the customer feels confident—is precisely what homeowners seek. The issue noted with the "emergency hotline" and subsequent delay, while frustrating, is something that a large company can and should work to improve.
The core value of the Romanoff Group lies in its specialized expertise and comprehensive service model. As a major player in the HVAC and electrical fields, they are likely to have access to advanced equipment, a deep bench of skilled technicians, and a structured approach to problem-solving. This is in contrast to a smaller, less-resourced company. While the negative review about an incorrect wiring job is concerning, it also highlights the potential for a mistake to occur. However, the positive review about the technician's professionalism and the company's ultimate success in resolving the issue shows that they have the capability to deliver excellent results. For residents of the Triangle area who want to work with a large, established, and knowledgeable company that can handle a wide range of HVAC needs, from preventative maintenance to major new installations, the Romanoff Group remains a viable and capable option.
Romanoff Group Services
HVAC Contractor
- A/C system repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Repair HVAC
- A C Maintenance
- A C Repair
- Ac Unit
- Air Conditioner
- Air Conditioning Maintenance
- Air Conditioning Unit
- Air Purification & Filtration
- Annual Maintenance
- Diagnose And Repair
- Emergency Ac Repair
- Emergency Heating Repair
- Free Installation
- Furnace And Heating Installation
- Furnace Repair And Maintenance
- H E A T I N G & C O O L I N G
- Heating And Air Conditioning Repairs
- Heating And Cooling Maintenance
- Heating And Cooling System
- Heating Equipment
- Home Ac Repair
- Home Furnace Repair
- Hour Service
- Hvac Equipment
- Hvac Repair And Maintenance
- Hvac Units
- Installing Hvac
- Maintenance Programs
- New Ac Installations And Replacements
- New Furnace Installation
- Ongoing Maintenance
- Preventative Maintenance Agreement
- Prompt Repair
- Regular Inspections
- Regular Maintenance
- Repair, Installation And Maintenance
- Residential Ac Repair
- Residential Heating & Cooling
- Routine Maintenance And Repair
- System Replacement
Romanoff Group Details
Offerings
- Installation service
- Repair services
Romanoff Group Location
Romanoff Group
2728 Capital Blvd Suite 101, Raleigh, NC 27604, USA
Romanoff Group Reviews
installedwarrantyunitpricecallfloorvanresponsivedripnew build
★ 5★ 4★ 3★ 2★ 1I’m extremely frustrated with this company and would not recommend them to anyone. I’ve lived in my home for just over a year. It’s a new build, and I was able to use my AC without any issues last summer. A few months ago, I had a problem with my furnace, and the builder sent someone from Romanoff out to take a look. The technician claimed nothing was wrong with the furnace but said he had redone the wiring.A couple of weeks after my one-year builder warranty had expired, I tried to turn on the AC and nothing happened. I called Romanoff and spoke with Tiffany, who was very dismissive and told me they’d get to it when they had time. I never heard back.I ended up having to call a different HVAC company, and their technician asked several times if I had ever been able to use the AC. Turns out the wiring had been redone in a way that completely disabled it. There had been no reason to touch the wiring in the first place, and it was redone incorrectly by Romanoff. Because of their mistake, I had to pay nearly $200 out of pocket to have it fixed, solely because someone from this company decided to mess with something that was already working.I’m stuck with the bill for their incompetence, and they didn’t even bother to follow up. It makes me wonder just how much of their business is generated from problems that they caused.
May 29, 2025 · KaseyIf it wasn't for the massive delay I experienced with their "emergency hotline" my experience with Colin Baker would have had it as a five-star.Long story short, I lost AC on Friday night and got it fixed Tuesday morning. The emergency hotline process has room for improvement to say the least. I'm in Shallotte and the one on-call tech that weekend was in Durham...I'm not going to go into that aspect but again, room for improvement.Ultimately, the tech who came to start and test the new unit; Colin Baker was fantastic! He got our new AC unit up and running quickly and took the time to clearly explain how everything works. Very personable, professional, and patient as he made sure we felt confident using and maintaining the system. ****Highly recommend him!PS: I talked with the infamous "Tiffany" you've seen on the other reviews here and she was very professional and fine by me. Nothing ill to say on her front!
Aug 12, 2025 · Matt SchmaltzUnfortunately I should have read through these reviews before engaging with this company. Tiffany falsely accused me of calling after hours to follow up on a case (I have a screenshot indicating otherwise) and did not seem to believe any issue was occurring even after a detailed explanation. The on the ground technicians appear to be fine but the office managing these appointments does not appear to understand what customer service is...
May 21, 2025 · Jason ChouI strongly advise against working with this company. The technicians themselves are kind and honest, but dealing with their customer service—especially Tiffany—is a nightmare. She was extremely rude and even admitted that they installed a faulty AC unit in my home. However, they refuse to take responsibility and won’t fix their mistake free of charge.The technicians attempted a repair, but it only made the issue worse. The technician on-site even acknowledged that the situation had worsened, yet the company still refuses to restore the unit to its original condition without additional payment.When I first bought the home I didnt know about the warranty conditions of the AC unit. I called Romanoff and they checked my home address and they said I am under warranty and sent their technicians to fix the problem. After doing that faulty fix that I mentioned above they said if I wanted them to come back and correct their own mistake that caused the vibrations to be worse, I would have to pay. It doesn'nt make any sense.To solve the problem I left messages to the contact us option at their website. And they never responded to any of them. I left maybe 10 voice messages during last 5 months and called countless many times and yet they never answered.Finally today Tiffany picked it up. I guess she forgot that she is not suppoed to pick up my calls(!), and she hang up on my face again.Save yourself the trouble and go with another company. If your builder works with them, be cautious—there’s a reason their Google rating is 2.8.I am giving them one star just because of my respect for the kind and honest hard working technicians they have.
Mar 06, 2025 · ihsan alpTruckers refuse to deliver here at all cost!Super tight and impossible to back into dock, They have box trucks, van and pallets of stuff blocking you from backing and employees are refusing to move them for you!Also after you unload you can’t pull out and have to back out of yard to street which is dangerous & illegal.
Sep 21, 2022 · Yashar Mokari
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