Perdue Heating & Cooling

- 610 B S Main St, Franklin, KY 42134

Living in Kentucky, we know that the weather can be unpredictable. One day it's a mild, sunny afternoon, and the next, a sudden cold snap or heat wave hits. That's why having a reliable and responsive general contractor for your heating and cooling systems is absolutely essential. Perdue Heating & Cooling, based right here in Franklin, KY, is one such specialist. They are a professional HVAC contractor dedicated to ensuring your home remains a comfortable sanctuary no matter what the Kentucky weather throws at you. Their expertise spans a wide range of services, from routine maintenance that prevents unexpected breakdowns to emergency repairs that get your system back up and running when you need it most. They understand that a functioning HVAC system is not a luxury, but a necessity, especially for the elderly and those with health concerns. Perdue Heating & Cooling prides themselves on being a local, trustworthy company that provides prompt and knowledgeable service, ensuring your family stays safe and comfortable through all seasons. Their commitment to the community is at the heart of their business, and they strive to build lasting relationships with every customer they serve.

Perdue Heating & Cooling is conveniently located at 610 B S Main St, Franklin, KY 42134, USA. This central location in Franklin allows them to serve the local community efficiently, providing quick access for both scheduled appointments and urgent service calls. Their presence on South Main Street makes them a known and accessible part of the community. For anyone in Franklin and the surrounding areas, getting to their location or having a technician dispatched to your home is a straightforward process. Being a local business, they have a deep understanding of the unique climate challenges faced by residents in Kentucky. Their proximity ensures that when your heating unit quits working on a snowy day, as one customer experienced, a technician can be on their way to help you in a timely manner. This local accessibility is a significant advantage, providing peace of mind to homeowners who know that help is not far away when they face a heating or cooling emergency.

As a leading HVAC general contractor, Perdue Heating & Cooling offers a focused and essential set of services to keep your systems running optimally. Their technicians are highly skilled in all aspects of heating and cooling systems, ensuring that they can address a wide range of issues. Their key services include:

• A/C system maintenance and repair
• HVAC system maintenance and repair
• Heating system installation, maintenance, and repair
• Installation of new AC units

This list highlights their specialization in the core functions of a home's climate control. From seasonal check-ups to diagnose potential issues before they become major problems, to the repair of a broken thermostat or a system leak, they are equipped to handle it all. They also provide new system installations, ensuring that if your old unit is beyond repair, you have a professional team to guide you through the process of getting a new, efficient one installed. Their comprehensive approach to maintenance, repair, and installation ensures that they are a reliable, one-stop shop for all your residential heating and cooling needs.

Perdue Heating & Cooling has garnered attention in the community for several noteworthy features and highlights, though some customer experiences have been less than ideal. Based on available public data and reviews, here are some key aspects of their service:

• Prioritization of emergency situations, especially for senior citizens in the community, as demonstrated by the owner, Danny, in a customer's review.
• Professional and knowledgeable technicians, with a specific technician, Zach, being praised for his expertise and communication in explaining a complex issue like a broken thermostat and refrigerant leak.
• Efforts to save customers money, as seen when a technician checked the unit's serial number and found a part was still under warranty, saving the customer the cost of the replacement part.
• Experience with both general repairs and complex diagnostic issues.
• Provision of onsite services to ensure convenience for the customer.
• A mix of feedback regarding their professionalism and job quality, with one review praising their service while another details significant issues with a new unit installation, lack of cleanup, and unprofessional behavior.

The feedback suggests that the company's service quality can vary. While some customers, like the one who praised Zach's professional and knowledgeable work, have had very positive experiences, others have encountered serious issues related to installation quality, communication, and technician behavior. These contrasting experiences are an important part of the public record and are worth considering when evaluating their services. A positive highlight is the company's stated policy of prioritizing community members, particularly senior citizens, in emergency situations.

To reach Perdue Heating & Cooling for service or an inquiry, you can use the following contact information. They offer both a standard phone line and a mobile number for your convenience.

• Address: 610 B S Main St, Franklin, KY 42134, USA
• Phone: (270) 776-7151
• Mobile Phone: +1 270-776-7151

These contact details are your direct connection to the Perdue team, allowing you to schedule a service, request an emergency repair, or simply ask a question about your home's HVAC system. Their local presence and responsive contact information are designed to make it easy for residents to get the help they need when they need it most.

Choosing a general contractor for your heating and cooling system is a significant decision, and it’s important to weigh all available information. Perdue Heating & Cooling has a strong presence in Franklin, KY, and has received both positive and negative feedback from customers. On the one hand, a review from a satisfied customer highlights the company's professionalism and knowledge, as demonstrated by a technician who quickly diagnosed a problem, provided a clear explanation, and even found a warranty that saved the customer money. This review also praised the company for making the care of senior citizens a priority, a commendable policy that speaks to their community focus. This kind of experience suggests that when they are on their game, Perdue Heating & Cooling can provide excellent, compassionate service. However, it is impossible to ignore the detailed negative review. This customer reported serious issues including a new unit being left on a power cord, exposed insulation filled with mold, and highly unprofessional behavior from technicians. This kind of feedback raises serious concerns about the consistency and quality of their work, as well as their adherence to professional standards. The stark contrast between these two experiences indicates that the quality of service may vary, and it is crucial for a potential customer to consider this when making a decision. For residents in the Franklin, KY area, what is worth choosing is a service that is consistently reliable and professional. The available data suggests that while Perdue Heating & Cooling has the capacity for excellent service, a customer should be sure to inquire about their specific procedures and guarantees to ensure their project is handled with the care and quality it deserves.

Perdue Heating & Cooling

610 B S Main St, Franklin, KY 42134, USA