Lee's Heating And Air Of Monticello LLC. Photos
Lee's Heating And Air Of Monticello LLC. Introduce
When the Arkansas weather turns extreme, a functional and efficient heating, ventilation, and air conditioning (HVAC) system is not just a comfort but a necessity. For residents in the Monticello area, finding a reliable HVAC contractor is a top priority for maintaining a comfortable living or working environment. Lee's Heating And Air Of Monticello LLC is a local business that provides these essential services. This article is intended to offer a factual overview of the company, detailing their location, services, and key considerations based on available public information, helping you make an informed decision for your home's HVAC needs.
The HVAC industry is built on trust and reliable service, and a company's reputation is often shaped by its customer interactions. One public review from a long-time customer provides a detailed perspective on a significant change in the business. The customer, who was a fan of the company for years, noted a decline in service after what appears to be a transition or partnership change to "J&L’s H&A." The review describes a frustrating experience with unreturned calls and texts, a lack of timely communication, and a perceived dismissive attitude from staff when trying to get a service contract quote. This feedback points to a breakdown in customer service and responsiveness, which is a critical factor for anyone seeking a contractor. The customer's decision to switch to a competitor, MasterTech of Crossett, underscores the high value placed on feeling like a respected and prioritized client.
Lee's Heating And Air Of Monticello LLC is located at 1210 US-278, Monticello, AR 71655, USA. This address places them on a major US highway, which likely serves as a convenient base for their operations throughout the region. As a local business, their physical presence in Monticello positions them to serve the surrounding communities in Arkansas. For homeowners and businesses in the area, a local contractor can often provide a quicker response time for both emergency repairs and scheduled maintenance. The accessibility of their location on US-278 means that their team can efficiently travel to various job sites, although the provided customer review does suggest that timely response and communication may be an area of concern for some clients.
Lee's Heating And Air Of Monticello LLC specializes in HVAC services. Their primary offerings are focused on the installation and repair of heating and air systems, which are essential for climate control in any building.
Services offered include:
- Installation services for new heating and air conditioning units.
- Repair services for existing HVAC systems that are malfunctioning or in need of maintenance.
Based on the limited public data and the provided customer review, there are a few key features and highlights to consider.
- Focus on Installation and Repair: The company's service offerings are centered on the two main components of the HVAC business: putting in new systems and fixing old ones.
- Local Presence: They are a Monticello-based business, which can be an advantage for local residents looking for a nearby service provider.
- Service Change: The customer review points to a significant change in the business, possibly a name change or new management, from "Lee's H&A" to "J&L's H&A." This transition seems to have impacted the customer experience.
To get in touch with Lee's Heating And Air Of Monticello LLC, you can use the following information. It is always a good practice to confirm service availability and communication protocols beforehand.
Address: 1210 US-278, Monticello, AR 71655, USAPhone: (870) 723-6527
When choosing an HVAC contractor in Arkansas, what is "worth choosing" is often a balance between technical skills and customer service. The provided customer review, while being a single point of data, raises important questions about the level of responsiveness and communication one can expect from this business. For a long-time customer to feel like an "inconvenience" and be ignored is a significant red flag. The reviewer's decision to switch to a competitor who "always responds to my calls & messages in a timely manner" highlights just how critical prompt and respectful communication is in this industry.
While the company offers essential installation and repair services, the customer review suggests that the a customer experience may be inconsistent. A business that fails to respond to calls or texts can cause a great deal of frustration, especially when dealing with a problem as critical as a non-functioning heating or air system. For residents of Arkansas, it is important to consider these factors when making a choice for their HVAC needs. While a local company offers the convenience of proximity, the reliability and professionalism of its staff are often the deciding factors. The narrative presented in the public review suggests that potential clients should prioritize clear communication and a proven track record of timely service when evaluating Lee's Heating And Air of Monticello LLC for their home comfort needs.
Lee's Heating And Air Of Monticello LLC. Details
Offerings
- Installation service
- Repair services
Lee's Heating And Air Of Monticello LLC. Location
Lee's Heating And Air Of Monticello LLC.
1210 US-278, Monticello, AR 71655, USA
Lee's Heating And Air Of Monticello LLC. Reviews
For years I used to be Lee’s H&A biggest fan & best ad. Now that it is J&L’s H&A, I am not. I couldn’t get him to respond to my calls or texts asking him to forward my messages to his his new partner, Thomas, who used to be an answer to a prayer but is no longer b/c now he couldn’t or wouldn’t give me a ballpark figure on my new fall/spring service contract w/o getting snippy w/ me. None of these young me ever thought enough of me as a longtime customer to respond to me in a timely manner w/o making me feel like an inconvenience to them. As a result, they will never have to worry about be contacting them ever again I have gone back to MasterTech of Crossett for my fall/spring service contract re: my central H&A needs. Their tech, Mr Mike, is also capable to service my frig, gas logs, & Buck stove. MT can handle just about any repair service anyone is in need of & always responds to my calls & messages in a timely manner. Now, I am MT’s biggest fan & best ad! To God Be The Glory! 🩸✝️🥰
Oct 17, 2023 · Vicky ColvertFor years I used to be Lee’s H&A biggest fan & best ad. Now that it is J&L’s H&A, I am not. I couldn’t get him to respond to my calls or texts asking him to forward my messages to his his new partner, Thomas, who used to be an answer to a prayer but is no longer b/c now he couldn’t or wouldn’t give me a ballpark figure on my new fall/spring service contract w/o getting snippy w/ me. None of these young me ever thought enough of me as a longtime customer to respond to me in a timely manner w/o making me feel like an inconvenience to them. As a result, they will never have to worry about be contacting them ever again I have gone back to MasterTech of Crossett for my fall/spring service contract re: my central H&A needs. Their tech, Mr Mike, is also capable to service my frig, gas logs, & Buck stove. MT can handle just about any repair service anyone is in need of & always responds to my calls & messages in a timely manner. Now, I am MT’s biggest fan & best ad! To God Be The Glory! 🩸✝️🥰
Oct 17, 2023 · Vicky ColvertThe j & l crew are wonderful they came out when they said they wouldThey installed our heat pump very quickly. I was at work when they came out my wife dealt with them and told me how nice they were very professional. Thank you lee forest and the j& l crew .we will be using you for future projects
Jan 30, 2024 · Steve SandlinThe j & l crew are wonderful they came out when they said they wouldThey installed our heat pump very quickly. I was at work when they came out my wife dealt with them and told me how nice they were very professional. Thank you lee forest and the j& l crew .we will be using you for future projects
Jan 30, 2024 · Steve SandlinI had my HVAC system serviced by this company because it was blowing hot air. I was charged $180 for a compressor battery. One week later, the same thing is happening and I tried to call them all day today (July 7, 2023). I did not get an answer the first two times I called. I called a third time and got hung up on without a hello. Do not use this company because they are non- responsive and can be quite rude.
Jul 07, 2023 · Rosalynn AveryI had my HVAC system serviced by this company because it was blowing hot air. I was charged $180 for a compressor battery. One week later, the same thing is happening and I tried to call them all day today (July 7, 2023). I did not get an answer the first two times I called. I called a third time and got hung up on without a hello. Do not use this company because they are non- responsive and can be quite rude.
Jul 07, 2023 · Rosalynn AveryMy husband Billie Wells and I are zoo blessed by Lee. He went out of hisbway to help us get our a/c going and save us money.
Oct 04, 2019 · Staci WellsMy husband Billie Wells and I are zoo blessed by Lee. He went out of hisbway to help us get our a/c going and save us money.
Oct 04, 2019 · Staci WellsFamily owned and operated with integrity and honesty. 20+ years experience. Offers top notch diagnostics and preventative maintenance that will save you from unnecessary, costly expenses. Professionals you can trust.
Apr 07, 2020 · Chris ForrestFamily owned and operated with integrity and honesty. 20+ years experience. Offers top notch diagnostics and preventative maintenance that will save you from unnecessary, costly expenses. Professionals you can trust.
Apr 07, 2020 · Chris Forrest
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