Johnstone Supply Photos




Johnstone Supply Introduce
For HVAC and refrigeration professionals in Clarksville, Tennessee, Johnstone Supply is more than just a store—it's a critical partner in the success of their business. As a premier wholesale distributor, we specialize in providing the essential equipment, parts, and supplies that contractors need to get the job done right. Our focus is squarely on serving the trade, from independent technicians to large-scale commercial companies. We understand that in the fast-paced world of heating and cooling, having immediate access to quality products is non-negotiable. That’s why our Clarksville location is stocked with an extensive inventory, ensuring that you can find what you need, when you need it. We are not a retail outlet for the general public, but a dedicated resource for the hard-working professionals who keep Tennessee's homes and businesses comfortable.
The core of our business is built on a deep understanding of the HVAC/R industry. We know that contractors face a wide range of challenges every day, from finding a specific, hard-to-locate part to needing a new system for a major installation. Our knowledgeable team members are more than just sales associates; they are industry experts who can provide technical support, product recommendations, and solutions to even the most complex problems. We are committed to going above and beyond to help our customers succeed, as highlighted by a professional who called us "a life saver" and praised our team members, James and Jesse, for being "incredible" and "going above and beyond." This level of dedicated service is what sets Johnstone Supply apart and makes us the go-to supplier for so many in the community. We also understand the importance of safety and professional expertise, which is why we've made the conscious decision to focus on selling to licensed professionals, ensuring that the work done with our products meets the highest standards.
Johnstone Supply is located at 231 W Dunbar Cave Rd, Clarksville, TN 37040, USA. This convenient location is easily accessible for contractors and technicians working throughout the Clarksville area. We have made sure our facility is accessible for everyone who comes to see us. Our location features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all professionals can navigate our space with ease. Our strategic placement allows us to efficiently handle orders and provide quick pickups, a crucial factor for busy contractors who can't afford to waste time. We are also committed to embracing modern solutions to enhance the customer experience, with a focus on streamlining the ordering and retrieval process to make your visit as fast and efficient as possible.
Our inventory is designed to be a comprehensive, one-stop shop for HVAC/R professionals. We offer everything from the largest pieces of equipment to the smallest, most specific parts. We partner with the most trusted manufacturers in the industry to ensure that our products are of the highest quality and reliability. Our extensive product catalog, available both in-store and online, is a testament to our commitment to having what our customers need, when they need it. We provide essential supplies that are fundamental to any job, whether it's a routine maintenance call or a brand-new installation.
Services Offered:
- Heating Equipment Supply: A wide range of furnaces, heat pumps, and other heating systems from leading manufacturers.
- Air Conditioning System Supply: A comprehensive selection of residential and commercial A/C units, including central air and ductless mini-splits.
- Refrigeration Equipment Supply: All the necessary equipment and parts for refrigeration systems.
- HVAC/R Parts and Supplies: An extensive inventory of parts, tools, and supplies, from compressors and fan motors to thermostats and ductwork.
- Expert Product Support: Our knowledgeable staff provides technical advice and assistance to help contractors find the right solutions for their projects.
- Wholesale Pricing: We offer competitive wholesale pricing to help our professional customers maximize their profitability.
- Training and Resources: We provide access to industry training and resources to help our customers stay up-to-date on the latest technologies and best practices.
- Quick Order & Pickup: Streamlined services for ordering and picking up products to save you time.
Features / Highlights:
- Wholesale Only: Our business model is specifically tailored to serve HVAC/R professionals, ensuring a focused and expert experience.
- Extensive Inventory: We are known for having a massive selection of parts and equipment, significantly reducing the time spent searching for supplies.
- Knowledgeable Staff: Team members like James and Jesse are celebrated for their expertise and willingness to go the extra mile to assist customers.
- Industry-Specific Expertise: We don't sell to the general public to ensure that our products are handled and installed by licensed, qualified professionals, reducing safety risks.
- Convenient Location and Accessibility: Our store is easy to get to and is equipped with a wheelchair accessible entrance and parking lot.
- Commitment to Service: Our mission is to be a "life saver" for our professional clients, providing the critical support and supplies they need.
- Consistent Positive Feedback: Customers consistently highlight our exceptional service and the professionalism of our staff.
Contact Information:
Address: 231 W Dunbar Cave Rd, Clarksville, TN 37040, USA
Phone: (931) 920-3440
Mobile Phone: +1 931-920-3440
What is worth choosing:
For HVAC and refrigeration professionals in Clarksville, Tennessee, choosing a supplier that understands the unique pressures of their job is paramount. What makes Johnstone Supply worth choosing is our singular focus on serving the trade. We are not a general hardware store; we are a specialized resource that understands the specific needs of HVAC/R contractors. The review from a contractor who has found us to be a "life saver" and praised our team members is a testament to the high level of service we provide. Our staff's willingness to "go above and beyond" is not a rare occurrence; it's our standard operating procedure. We know that your time is valuable, and our goal is to help you get what you need quickly and correctly, so you can get back to the job site.
Our policy of not selling to the general public, while surprising to some, is a crucial part of our commitment to professionalism and safety. It ensures that the specialized equipment and parts we provide are handled by those with the proper training and licensure. This policy is a reflection of our dedication to the industry and our respect for the professionals who make a living in it. We believe that this focused approach ultimately benefits everyone by maintaining high standards of work and safety. For contractors who want a partner that is invested in their success, offers a massive inventory, and provides expert, personalized service, Johnstone Supply is the clear choice. We are committed to being the go-to resource for all your HVAC/R supply needs, and our team is ready to support your business with the expertise and products you need to thrive in the competitive Tennessee market.
Johnstone Supply Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Johnstone Supply Location
Johnstone Supply
231 W Dunbar Cave Rd, Clarksville, TN 37040, USA
Johnstone Supply Reviews
From what I’m reading, they’re a great company, but there’s a sign on the front door that they no longer sell electrical parts to the public. I’d love to hear the story that caused that policy.UPDATE: Thank you, Johnstone, for clarifying. I was referred to your facility by a local appliance repair parts supplier, so I’m guessing they didn’t know you were a wholesaler either. And I understand being concerned about unlicensed/inexperienced individuals working on their own systems and the hazards that come along with that. Thanks for the quick response, and best wishes to you and yours! (…and I updated my rating from 3 stars to 5…specifically for the quick response and the reasoning behind the policy)
Aug 26, 2024 · Thomas WallerThese guys are awesome! They have been a life savers for our HVAC and Plumbing company. James and Jesse are incredible; considerate and consistently go above and beyond to help in any way possible. I greatly appreciate them and their company and if management is reading this, give those two a bonus! They deserve it. Thanks for all you do.
Dec 17, 2019 · No name no gainSuper helpful! I had an emergency with my AC unit and I needed a capacitor. I called them up just before they closed and they were grateful enough to hold the part for me as I rushed to get to them before they closed. The part was a perfect fit for what I needed and I had my AC unit up and running quickly.
Aug 17, 2017 · Brian CarnahanStaff was very helpful and gave me some tips to be successful with my A/C repairs. Tried home depo and lowes first and customer service there was poor as well as they couldnt get the part for a few days. Would strongly recommend if it's A/C or plumbing related..don't waste your time at other stores and just go see these guys. Hope this saves others the headache I went trough and good luck with your project.
Jul 26, 2017 · Joshua KennonMay 22, 2021 I was denied sale of refrigerant by one of the workers. I called prior to coming up there and was told all I needed was my EPA card. The worker who was unprofessional told me my card was not valid because it said NATE on it so that means I'm NATE certified and not EPA. I then showed him where it said EPA 608 universal but the employee didn't care. He then saw where it had an expiration date and told me the card was expired because all he saw was 17 not realizing it said 3017. The way the guy treated me leaves the question as to why. I wasn't rude or unprofessional, but he was i wasn't loud but he was. This is a place i have been buying supplies from for over 3 years and the guys i normally see were not there maybe it was my appearance. Whatever the reason I won't be back.
May 24, 2021 · Maurice Jackson
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