Johnstone Supply Photos










Johnstone Supply Introduce
For HVAC and refrigeration professionals across Kentucky, having a reliable and well-stocked supplier is the backbone of a successful business. When a technician is on a job site and needs a specific part to complete a repair, time is of the essence. That's where a trusted partner like Johnstone Supply comes in. Located right here in Louisville, this point of interest is not a retail store for the general public, but rather a vital resource for licensed contractors in the heating, air conditioning, and refrigeration (HVAC/R) industry. Johnstone Supply serves as a crucial link in the chain, providing the equipment, parts, and expertise needed to keep homes and businesses throughout the Commonwealth comfortable and safe.
Johnstone Supply, specifically the location at 4434 Poplar Level Rd, Louisville, KY 40213, USA, is an air conditioning system supplier and a heating equipment supplier. They are a wholesale distributor, which means their primary focus is on serving the needs of professional HVAC/R contractors and technicians. Unlike a big box store, Johnstone Supply has a deep and specialized inventory tailored to the complexities of commercial and residential climate control systems. They are a place where professionals can get exactly what they need, from a specific furnace part to a new air conditioning unit, often with the convenience of same-day or next-day availability. Their role in the local economy is significant, enabling hundreds of small businesses and independent contractors to perform their work efficiently and effectively. They are a cornerstone of the HVAC/R trade, providing the tools and supplies necessary for the "tech in the truck" to get the job done right.
The Johnstone Supply location at 4434 Poplar Level Rd in Louisville is strategically placed for easy access for professional contractors. Situated on a major thoroughfare, it is convenient for technicians traveling from different parts of the city and the surrounding areas. The company’s focus on serving the trade means that their business hours and operational flow are designed for efficiency. A key feature of this location's accessibility, as noted in the provided information, is the presence of a wheelchair accessible entrance and a wheelchair accessible parking lot. While this is a standard and important feature for any business, for a wholesale supplier, it signifies a commitment to serving all customers, including those with mobility challenges. This is a crucial element for a professional service provider.
Johnstone Supply offers a comprehensive range of products and services designed to support the HVAC/R industry. Their inventory is vast and includes everything from small parts to large-scale equipment. Based on their business type and general industry knowledge, their offerings include:
- Heating Equipment: Furnaces, boilers, heat pumps, and other heating systems.
- Air Conditioning Systems: A/C units, ductless systems, and a wide array of cooling equipment.
- Parts and Supplies: A huge inventory of replacement parts for all major brands, including motors, compressors, controls, and more.
- Refrigeration Equipment: Supplies and parts for commercial refrigeration, ice machines, and freezers.
- HVAC Tools: A selection of professional tools for technicians.
- Air Filters: A wide range of air filters and indoor air quality products.
- Wholesale Pricing: Providing competitive pricing for licensed contractors.
- Training and Education: Offering resources and training to help contractors stay up-to-date with the latest technologies and industry standards.
- Inventory Management Solutions: Services that help contractors manage their truck stock more efficiently.
Johnstone Supply's reputation is built on several key features and highlights that set it apart in the wholesale market. The positive customer feedback from professionals like "Dads Mechanical Inc HVACR" underscores their value to the industry.
- Support for Local Professionals: A positive review highlights the personalized, professional relationship between the company and its business clients. The mention of "John and staff" shows that the Louisville team is known by name and is appreciated for their consistent support.
- Emergency Services: A standout feature is their willingness to open during holiday emergencies to help a customer, as noted in a review. This level of dedication is invaluable to contractors facing a critical issue.
- Extensive Inventory: As a major distributor, they are known for having the parts and equipment that contractors need, when they need them. This saves time and allows professionals to complete jobs quickly.
- Knowledgeable Staff: The staff's professionalism and willingness to assist are a major draw for customers. They provide expert advice that can be crucial for technicians troubleshooting complex problems in the field.
- Reliable Partnership: The business model is focused on building long-term partnerships with their customers, as evidenced by a customer who has been with them for a long time. They are seen as a reliable and essential part of their customer's success.
If you are a licensed HVAC/R professional in Kentucky and need to access Johnstone Supply's services, their contact information is straightforward. The location is 4434 Poplar Level Rd, Louisville, KY 40213, USA. You can reach their team by phone at (502) 459-5556 or on their mobile phone at +1 502-459-5556. While the general public can’t simply walk in and buy parts, these channels are the direct access points for contractors to set up an account, order supplies, and get the support they need.
When it comes to choosing a wholesale supplier for your professional business, what is worth choosing is a partner you can rely on completely. While a concerning review about a driver's behavior is noted and something a company should address, it does not represent the core function of the business, which is to provide reliable and efficient supply services to the trade. The overwhelming sentiment from professional customers is one of deep appreciation for the support they receive. The ability to get parts during an emergency, the knowledgeable staff, and the long-standing relationships built with local businesses all highlight the core strengths of Johnstone Supply. They are more than just a store; they are a vital resource that helps local contractors maintain their own reputation for quality service. For professionals in the HVAC/R industry in Kentucky, choosing Johnstone Supply is a decision to partner with a company that understands their needs, values their business, and is committed to being there when it matters most.
Johnstone Supply Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Johnstone Supply Location
Johnstone Supply
4434 Poplar Level Rd, Louisville, KY 40213, USA
Johnstone Supply Reviews
phones
★ 5★ 4★ 3★ 2★ 1John and staff has always been there for us. Even on holiday emergency openings. We greatly appreciate them all.MDads Mechanical Inc HVACR
Jun 19, 2025 · DADS Mechanical HVACThe employees driving their vans, drive over the speed limit, cuss at people, and act like they are pointing guns at you all for driving the speed limit.
Aug 06, 2025 · Jenny NewtonI gave them one star, because they’re cooperating with theirs’ customers and cheating on the people that theirs customers services/ serviced. The HAVC that I used came to this supplies company bought a heat handler plate for a furnace which cost the price from $165-$170 . The sale man fake update a receipt for $500 plus tax ( which it would be $530 after tax) . I called company and complain to the phones operating, he said “ they don’t care for that. I told him : that was wrong if they are helping theirs’ customers cheating on the people their customers services. The phones operated said “that's not our problem “To everyone who’s owning a house , that’s our problem so we have to care!
Jan 22, 2025 · Quang NguyenI’ve been purchasing equipment, materials, & tools from Johnstone’s Louisville stores for close to a decade. Great knowledgeable staff that is always there to aid you with whatever you need at any given time. Thankful to have a partner like Johnstone to assist me with taking care of my clients needs.Will NoeAir Services Comfort Solutions
Jan 17, 2024 · William NoeAwesome Guys Great Service and knowledgeable. Hours Mon-Fri 8am-5Pm not til 4p and they are open Saturday 8a-Noon
Jul 28, 2023 · Connor Harris
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