J & M Heating & Air Conditioning Inc Photos
J & M Heating & Air Conditioning Inc Introduce
Introduction / Overview
For residents across North Carolina, the change of seasons brings with it a critical need for a fully functional heating and air conditioning system. From the intense humidity of a southern summer to the crisp chill of winter, a reliable HVAC system is essential for maintaining comfort and health inside your home. When something goes wrong with your system, you need a trusted professional who can provide quick and effective solutions. In the Dunn area, J & M Heating & Air Conditioning Inc has established itself as a go-to specialist for all things HVAC. As a dedicated air conditioning and heating contractor, they focus on providing specialized services rather than being a general contractor. This specialization means they have deep expertise in diagnosing and resolving issues with all types of HVAC units, from common air conditioning problems to complex heating system repairs. They are not just about fixing a single issue; their mission is to provide comprehensive care that ensures your home's climate control systems run efficiently and reliably all year long. The company's focus on professional service and quality workmanship has earned them a loyal customer base who appreciates their honest and effective approach. They understand the importance of a well-functioning system and work diligently to provide peace of mind to homeowners in the North Carolina community. J & M Heating & Air Conditioning Inc's reputation is built on their commitment to a positive customer experience, from the first phone call to the final repair.
Location and Accessibility
J & M Heating & Air Conditioning Inc is conveniently located at 724 Turlington Rd in Dunn, NC 28334, making them a key service provider for the local community and surrounding areas. While their address is a physical base of operations, their business model is built around bringing their expert services directly to the customer's doorstep. This means their accessibility is defined by their ability to provide prompt on-site service to homes and businesses throughout Harnett and neighboring counties. For many homeowners, a centralized physical location is less important than a company's rapid response time and willingness to come to them. J & M Heating & Air Conditioning Inc's placement in Dunn allows them to efficiently dispatch their service technicians to a wide service radius, ensuring that help is available when a heating or cooling emergency strikes. The professional and accommodating nature of their staff, from the office to the service technicians, makes the entire process seamless. Customers can simply call to schedule a service, and a qualified professional will be sent to their location. This on-demand, mobile-focused approach to service is a major convenience, especially for residents who are dealing with a stressful HVAC issue and need immediate assistance without having to travel. It is this model that truly makes them accessible to the North Carolina community they serve.
Services Offered
J & M Heating & Air Conditioning Inc offers a comprehensive suite of services designed to address every aspect of your heating and cooling needs. Their expertise covers the full spectrum of HVAC systems, ensuring your home remains comfortable and your equipment operates at peak efficiency. Their primary services include:
- A/C system maintenance: Regular tune-ups are crucial for the longevity and efficiency of your air conditioner, and they provide thorough inspections and maintenance to prevent future issues.
- A/C system repair: When your AC unit breaks down, their skilled technicians can quickly diagnose and repair a wide range of problems to restore cool air to your home.
- HVAC system maintenance: They offer full-system maintenance to keep both your heating and cooling components in excellent working condition all year long.
- Heating system installation: Whether you're building a new home or replacing an old unit, they provide professional installation of new heating systems tailored to your specific needs.
- Heating system maintenance: Proactive maintenance on your heating system before the winter months can save you from unexpected breakdowns and high energy bills.
- Heating system repair: They are equipped to handle all types of heating system issues, from furnaces to heat pumps, ensuring your home stays warm during the colder seasons.
- Install AC: For new construction or upgrades, they expertly install new air conditioning units.
- Repair HVAC: This is a broad service covering all general repair and troubleshooting for your entire HVAC system.
- Air Conditioning Problems: They specialize in solving a wide array of common and complex AC issues.
- Heating Hvac Contractors: They function as expert heating and HVAC contractors for various projects.
- Installation Repairs: Their team handles both new installations and the necessary repairs to keep systems running efficiently.
Features / Highlights
The reputation of J & M Heating & Air Conditioning Inc is built on more than just the services they offer. Several key features and highlights contribute to their standing as a trusted local business in Dunn, NC. These aspects are what make them a reliable and worthwhile choice for homeowners.
- Friendly and Professional Staff: Customer reviews consistently praise the team, from the "great" lady in the office to the "good experience" with the service technician, Curtis. This level of positive interaction makes a significant difference in the customer's overall experience.
- Knowledgeable and Experienced Technicians: The technicians are well-versed in handling a wide variety of HVAC issues, providing confident and effective solutions.
- Comprehensive Service Offerings: They are a one-stop-shop for both heating and air conditioning needs, from installations to repairs and maintenance, simplifying the process for the customer.
- Reliable Repair Services: The company focuses on providing high-quality repair services, addressing issues directly and efficiently to ensure lasting results.
Contact Information
For any heating or air conditioning needs, getting in touch with J & M Heating & Air Conditioning Inc is simple. Their team is ready to assist you with scheduling a service or answering your questions. You can contact them using the following information:
Address: 724 Turlington Rd, Dunn, NC 28334, USA
Phone: (910) 897-8624
Mobile Phone: +1 910-897-8624
What is worth choosing
When it comes to selecting an HVAC contractor in North Carolina, the choices can be overwhelming. However, J & M Heating & Air Conditioning Inc in Dunn offers a compelling combination of professional expertise and customer-focused service that makes them a great choice. The core of their business is built on a foundation of providing quality repair and maintenance services, which is what most homeowners need on a day-to-day basis. They are not just focused on big installation jobs but on being a reliable partner for the life of your system. This is evident in the repeated positive customer feedback, which consistently mentions the professionalism and pleasantness of both the office staff and the on-site technicians like Curtis. The fact that multiple customers had the same "good experience" with the service tech speaks volumes about the consistency and quality of their work. A reliable and friendly team can turn a stressful situation, like a broken air conditioner, into a manageable and positive experience. The business model, which specializes in HVAC rather than being a general contractor, ensures that their technicians have the deep knowledge required to handle any issue your system may have. They are a local company with a strong reputation for effective repair and transparent service. This combination of specialized knowledge, friendly staff, and reliable offerings is what truly sets J & M Heating & Air Conditioning Inc apart and makes them a top choice for residents in Dunn and the surrounding North Carolina areas who value trust and quality in their home services.
J & M Heating & Air Conditioning Inc Services
Air Conditioning Contractor
- A/C system maintenance
- A/C system repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Repair HVAC
- Air Conditioning Problems
- Heating Hvac Contractors
- Hour Service
- Hvac Contractors Installation
- Hvac Issues
- Hvac Units
- Installation Repairs
J & M Heating & Air Conditioning Inc Details
Offerings
- Repair services
J & M Heating & Air Conditioning Inc Location
J & M Heating & Air Conditioning Inc
724 Turlington Rd, Dunn, NC 28334, USA
J & M Heating & Air Conditioning Inc Reviews
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★ 5★ 4★ 3★ 2★ 1We had a good experience with the service tech, Curtis! Lady in the office was also great to work with.
Aug 22, 2025 · Crystal CookWe had a good experience with the service tech, Curtis! Lady in the office was also great to work with.
Aug 22, 2025 · Crystal CookGreat quick inexpensive and great support. I'd recommend to ANYONE! Installed AC, Heater, tankless water heater & in line water filter system. Great deal.
May 10, 2025 · Greg ThomasI am the new Service Manager. As I read these reviews I see few really bad ones and a whole lot of good ones!We are making improvements all the time. I apologize for the bad service in the past and will be glad to discuss amd resolve any issues, But the future is what I am focusing on.Thank you for your business and we look forward to growing to better suit the customers needs into the future.
Oct 04, 2024 · Rob GuldanI am the new Service Manager. As I read these reviews I see few really bad ones and a whole lot of good ones!We are making improvements all the time. I apologize for the bad service in the past and will be glad to discuss amd resolve any issues, But the future is what I am focusing on.Thank you for your business and we look forward to growing to better suit the customers needs into the future.
Oct 04, 2024 · Rob GuldanCalled in August because upstairs not cooling. Spoke to Jasmine & said tech was in area & would come after he finished. He did not, no phone call, nothing. Next day I called & was told by Jasmine he'll be there that day. Nothing!! Tech finally comes after the weekend. Weeks later I get a bill for $257.60. Called on 9/12/24 & paid over the phone. Checked bank account & Jasmine charged $401.60 to my account, not $257.60 (actual bill). Called her and she was trying to charge me for a bill in 2020 that was already paid. Not only was she billing me for taxes in the wrong county, she was to "credit" me back the $144.45 she fraudulently billed to my account. As of today 9/16/24, that amount is showing as a DEBIT on my account, not credit!! She has no customer service skills, obviouslydoesn't know what debit vs credit means and outright lies to customers, which up until now I have been a customer for many years. While I like J & M, the company and the techs, because of Jasmine Lloyd and the incompetence she has shown to me, I will carry my business elsewhere.
Sep 16, 2024 · susan godwinCalled in August because upstairs not cooling. Spoke to Jasmine & said tech was in area & would come after he finished. He did not, no phone call, nothing. Next day I called & was told by Jasmine he'll be there that day. Nothing!! Tech finally comes after the weekend. Weeks later I get a bill for $257.60. Called on 9/12/24 & paid over the phone. Checked bank account & Jasmine charged $401.60 to my account, not $257.60 (actual bill). Called her and she was trying to charge me for a bill in 2020 that was already paid. Not only was she billing me for taxes in the wrong county, she was to "credit" me back the $144.45 she fraudulently billed to my account. As of today 9/16/24, that amount is showing as a DEBIT on my account, not credit!! She has no customer service skills, obviouslydoesn't know what debit vs credit means and outright lies to customers, which up until now I have been a customer for many years. While I like J & M, the company and the techs, because of Jasmine Lloyd and the incompetence she has shown to me, I will carry my business elsewhere.
Sep 16, 2024 · susan godwinI called them Monday afternoon about a heating issue. The person on the phone said that they would come to my house either by that day or Tuesday morning. The person also said that I would get a phone call or text letting me know when someone was on their way. No one ever showed up; no call, no text either. I called again Tuesday afternoon, and the person on the phone told me that they would come to my house sometime that day. Again, I was told that I would get a call or text when they were on their way. No one showed up, and I received no call nor text.I called another heating and air company Wednesday afternoon, they arrived to my house within 3 hours and fixed my heating issue. Meanwhile, no communication at all from J&M on that Wednesday.J&M finally showed up on Thursday at around 12:50pm, 3 days after my initial request. I told the guy that I already got my heat fixed.Lackluster customer service.
Apr 25, 2024 · Kevin ThurmanI called them Monday afternoon about a heating issue. The person on the phone said that they would come to my house either by that day or Tuesday morning. The person also said that I would get a phone call or text letting me know when someone was on their way. No one ever showed up; no call, no text either. I called again Tuesday afternoon, and the person on the phone told me that they would come to my house sometime that day. Again, I was told that I would get a call or text when they were on their way. No one showed up, and I received no call nor text.I called another heating and air company Wednesday afternoon, they arrived to my house within 3 hours and fixed my heating issue. Meanwhile, no communication at all from J&M on that Wednesday.J&M finally showed up on Thursday at around 12:50pm, 3 days after my initial request. I told the guy that I already got my heat fixed.Lackluster customer service.
Apr 25, 2024 · Kevin Thurman
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