Horizon Services: Your Go-To Plumber and HVAC Expert in Raleigh, NC

Horizon Services Photos

Horizon Services Introduce

For residents across North Carolina, the comfort and functionality of our homes are paramount. From staying cool during the sweltering summer months to keeping warm on a chilly winter evening, our home's systems work hard to keep us comfortable. When something goes wrong with a crucial system like the plumbing, heating, or air conditioning, we need a reliable, professional service to turn to. That's where a business like Horizon Services comes in. This article is designed to provide a detailed and factual overview of Horizon Services in Raleigh, NC, giving local users the information they need to make an informed decision. We'll explore their broad range of services, their location, and some key features that might make them the right choice for your next home repair or installation project.

Horizon Services is a multifaceted home service provider, expertly handling a wide array of needs for residential properties. Describing themselves as a comprehensive HVAC contractor and a professional plumber, they are equipped to address everything from a leaking faucet to a malfunctioning furnace. Their scope of work is extensive, covering everything from routine maintenance to emergency repairs and full system installations. The company operates as a full-service solution, aiming to be a single point of contact for homeowners who need assistance with their air conditioning, heating, and plumbing systems. Their approach is centered on providing a wide range of offerings to ensure that they can tackle almost any issue a homeowner might face, eliminating the need to call multiple specialists. By combining these services under one roof, Horizon Services aims to streamline the repair and installation process, providing convenience and efficiency for their clients. This all-encompassing model is particularly beneficial for those who have recurring issues or need to perform major overhauls on their home's essential systems.

Horizon Services is located at 540 Pylon Dr, Raleigh, NC 27606, USA. This central Raleigh location makes it a practical choice for residents and businesses within the city and its surrounding areas. Being situated in a major metropolitan hub ensures that the company can quickly dispatch technicians to a wide service area. While specific details on the accessibility of their physical location were not provided, their business model is primarily focused on providing on-site services. This means that for most customers, the critical "location" is their own home, and the company's ability to reach them in a timely manner is a key factor. The strategic placement of their office allows them to serve a large part of the North Carolina Triangle region, ensuring that help is not far away when a plumbing or HVAC emergency arises. This accessibility is a crucial element for homeowners who are dealing with a stressful and time-sensitive issue, as it offers peace of mind that a professional can be on-site quickly.

Horizon Services offers a broad spectrum of services, categorized into their core specializations: HVAC and plumbing.

For HVAC needs, they provide:
- A/C system maintenance and repair
- Heating system installation, maintenance, and repair
- HVAC system maintenance
- Installation and repair of thermostats
- HVAC duct & vent repair
- Air conditioner repair and heating services
For plumbing needs, their services include:
- Drain cleaning and repair, including sewer cleaning and repair
- Installation and repair of faucets, garbage disposals, showers, and sump pumps
- Plumbing leak repair and plumbing pipe repair
- Water heater installation and repair
- Gas line repair and installation
- Specialized services like trenchless sewer repair, repiping, and slab leak repair
- Advanced techniques such as sewer camera inspection and hydro jetting
- Installation and repair of well pumps

Horizon Services highlights several features that they present as benefits to their customers.

Extensive service offerings: By acting as both an HVAC contractor and a plumber, they provide a one-stop solution for a wide range of home comfort issues. This can be a significant convenience for homeowners who prefer to work with a single company.
Installation and repair services: The company is equipped to handle both new installations and necessary repairs, offering flexibility to customers whether they are building a new home or maintaining an old one.
Expertise and knowledge: As a customer review noted, "Matthew Anderson is the best. Thank you for being through and making sure everything was working. I appreciate the honesty and recommendations you provided and your overall expertise and knowledge." This positive feedback points to a commitment to having knowledgeable and professional technicians on staff.
Customer service focus: While some customer experiences have raised concerns about communication and follow-up, other reviews praise individual technicians for being friendly, professional, and knowledgeable. The company's goal appears to be centered on providing a high level of service, though experiences may vary.

For direct communication and service inquiries, Horizon Services can be reached at their primary contact points.

Address: 540 Pylon Dr, Raleigh, NC 27606, USA

Phone: (919) 283-3824

When considering a home service provider, local residents of North Carolina have many options. Horizon Services presents itself as a comprehensive choice for those who need a wide variety of plumbing and HVAC services. What makes them potentially worth choosing is their broad service list, which covers nearly every aspect of home heating, cooling, and plumbing. This versatility means that a homeowner can potentially rely on one company for multiple needs, from fixing a clogged drain to installing a new furnace. The positive feedback from some customers, praising individual technicians for their expertise and professionalism, suggests that the company has skilled professionals who are committed to doing the job right. For those looking for a single company to handle both their plumbing and HVAC needs, the convenience and scope of services offered by Horizon Services could be a compelling factor. However, it's always recommended for customers to perform their own research and consider multiple options to ensure they find the best fit for their specific needs and expectations.

Horizon Services Services

HVAC Contractor
A/C system maintenance
Though many homeowners don’t think about having their air conditioning systems regularly maintained, annual air conditioner tune-ups can be very beneficial for your comfort level—and your wallet. Book an appointment to receive assistance with a malfunctioning air conditioning system.
A/C system repair
When temperatures skyrocket, our HVAC professionals will review and recommend the necessary air conditioning repair services to keep your system in working condition. Our technicians offer 24-hour air conditioning services for homes in your area.
Heating system installation
Whether you are dealing with a broken heater, outdated furnace, or inefficient boiler, our highly-trained technicians can help you select the right replacement system for your home and your budget.
Heating system maintenance
Scheduling a heating system maintenance appointment once every year can help you avoid major problems that may require emergency services. For nearly 30 years, we’ve been offering top-quality heating services at affordable rates.
Heating system repair
Our team of experienced technicians handle a comprehensive range of heating repair services for nearly every type of home heating system. We make it our mission to provide top-quality HVAC services at affordable rates.
HVAC system maintenance
If your HVAC system requires maintenance, you can rely on our skilled team to get the job done quickly and efficiently. We offer honest, upfront pricing in writing for every service we provide. In addition, our team provides flexible scheduling options to meet your requirements.
Install AC
Our technicians can help you understand your options, help you select the best air conditioning system for your home, and quickly and effectively install your replacement system. We stand behind all of our work with extensive, industry-leading warranties.
Repair HVAC
Our trained and experienced technicians can handle a wide variety of residential HVAC repair services. Regardless of the issue, you can count on our team for on-time arrivals, expert services, and affordable rates.
HVAC duct & vent repair
Install thermostat
With more than thirty years of residential experience, our team has the industry expertise to recommend and install a programmable thermostat that fits your home and your system.
Thermostat installation
Thermostat repair
Our team of technicians offer thermostat repair services for homes in your area. We will help you achieve energy savings and comfort in your living space.
Air conditioner repair
A broken air conditioner can quickly go from a minor annoyance to a major problem. As outdoor temperatures rise, it becomes increasingly important to your comfort and the safety of your family and pets to have a properly functioning A/C system.
Heating services
If your heater, furnace, heat pump, or boiler suddenly stops working, you don't have to worry. Horizon Services offers 24/7 emergency heating services throughout the area.

Plumber
Drain cleaning
Our licensed plumbers offer reliable drain cleaning services for homeowners in your area. Our technicians are available to help you eliminate a clog in your kitchen or bathroom. Book an appointment to receive assistance with a blockage in your drain.
Faucet installation
Faucet repair
Garbage disposal installation
Keep kitchen sink blockages to a minimum by installing a new garbage disposal. Our team of expert plumbers takes pride in delivering dependable garbage disposal installation and replacement services for homes in your local area.
Garbage disposal repair
If your garbage disposal is leaking or making a noticeable humming noise, this is a sign of an issue. Fortunately, our team of licensed plumbers offer reputable garbage disposal repair and maintenance services for homeowners in your neighborhood.
Plumbing leak repair
Our team of local plumbers offer dependable water line repair services for mild to severe water leaks. Our technicians have access to state-of-the-art equipment to eliminate various types of issues such as cracked pipes and clogged drains.
Plumbing pipe repair
Our technicians offer pipe repair and maintenance services for homes in your local area. Common causes of damaged water pipes include deterioration, tree root growth, freezing, and high water pressure. Book an appointment with our staff to receive help with a damaged pipe.
Sewer cleaning
Sewer repair
Our team of emergency plumbers provide innovative sewer line repair and maintenance services for homes in your neighborhood. If you notice strange odors or slow draining in your home, this is a sign of a sewer backup. Book an appointment to receive help with a damaged sewer line.
Shower installation
Improve your bathroom experience with a rain shower head or a hand held shower fixture. Our team of local plumbers combine top-tier shower fixture installation services with skilled craftsmanship. Our expert technicians dedicate themselves to professionalism and attention to detail.
Shower repair
Is your shower head leaking water? Do you notice water pressure variations while you are taking a shower? If you are having issues with an old shower fixture, book an appointment with our team. Our skilled plumbers offer shower repair services for homes in your local area.
Sump pump installation
Our plumbers offer reliable sump pump installation and replacement services for homeowners in your area. If your sump pump is making strange noises, this is a sign of an issue. To prevent a flood in your basement, book an appointment with our technicians to receive assistance.
Sump pump repair
Our licensed plumbers offer exceptional sump pump repair and maintenance services for homes in your area. Our team will perform an inspection of the pit, check valve, and discharge line to ensure your system is operating correctly. Book an appointment to receive help with a damaged sump pump.
Water heater installation
Our plumbers offer fast and convenient water heater installation and replacement services for homeowners in your local area. If your hot water heater is leaking, book an appointment with our team. Our staff will help you choose a new hot water system for your home.
Water heater repair
Our team of emergency plumbers offer exceptional hot water heater repair services for homes in your area. If you are not receiving warm water in your kitchen or bathroom, book an appointment with our staff to receive assistance.
Gas line repair
Our team of local plumbers offer comprehensive gas line repair services for homes. Whether it’s a broken pipe or a faulty water heater, our team of licensed plumbers can provide efficient emergency plumbing repair services for any problem you may be facing.
Gas line installation
Our team of skilled plumbers offer dependable gas line installation and replacement services for homes. Our staff can provide accurate assessments and pinpoint the source of the problem quickly, ensuring your safety and peace of mind.
Trenchless sewer repair
Are you experiencing an issue with your sewer line or drains? Our team of licensed plumbers offer professional and reliable trenchless sewer repair services. We use state-of-the-art equipment to eliminate issues such as cracked pipes and clogged drains.
Repiping
Protect your older home from pipe issues caused by corrosion. Our team of emergency plumbers offer high-quality piping and repiping services for homes. We go the extra mile, keeping you informed throughout the process, so you can rest easy knowing that you are receiving exceptional service.
Slab leak repair
Slab leaks can cause significant damage to the flooring, walls, or foundation of your home if they go unnoticed. Our team of skilled plumbers offer dependable slab leak repair services for homes.
Sewer camera inspection
When a backup occurs in a hard-to-access sewer line, it can be frustrating. It’s nearly impossible to fix broken and clogged drains without the proper equipment and skills. Our team of local plumbers offer comprehensive sewer camera inspection and repair services for homes in your local area.
Hydro jetting
Clogged drains are a common issue that many people will face at some point in their lives. If not addressed properly, these clogs can lead to more serious problems and even result in a backed-up sewer. Our team of emergency plumbers offer innovative hydro jetting plumbing services for homes.
Well pump installation
For millions of people, the only way they can get access to water is through a well. To access well water, you need a pump. Luckily, our team of expert plumbers offer comprehensive well pump installation services for homes and residential properties.
Well pump repair
Well pumps help circulate water into your home to provide you with drinking water, water for cleaning, and water for appliances including your water heater, boiler, and refrigerator. Issues with your system will disrupt the distribution of water in your house. Book an appointment to receive support.
Drain repair
We pride ourselves on providing prompt, practical solutions for drain repairs. Whether a simple maintenance project or complex repair job, our highly skilled plumbers come equipped and ready to handle it all.

Horizon Services Details

Service options
Online estimates
Onsite services

Offerings
Installation service
Repair services

Horizon Services Location

Horizon Services

North Carolina Wake County Raleigh Southwest Raleigh Pylon Drive

540 Pylon Dr, Raleigh, NC 27606, USA

Horizon Services Reviews

An average rating of ★4.9 from 1252 user reviews.

jobplumberwater heatertoiletdexterceilingdrainvalvegarbage disposalshower head

★ 5★ 4★ 3★ 2★ 1

Horizon/Schwartz Plumbing installed my tankless water heater 6 years ago. Recently it started "backfiring" very loudly from the exhaust vent. I checked with the Manufacturer and they said that the venting wasn't installed properly. Both intake and exhaust should be vented outside. I've reached out to Horizon to speak with a manager to see about getting this corrected. I've called multiple times and each time I've been told that someone would contact me so that we could discuss options. I never received a call. I called for a dispatch. The service tech came out and I received an estimate of $1850 to correct their incorrect installation. Don't use this company if you expect good customer service and professionalism.
Jul 13, 2025 · Gilbert Roy Brooks
This is the best company ever for your air conditioning services. Matthew Anderson is the best. Thank you for being through and making sure everything was working. I appreciate the honesty and recommendations you provided and your overall expertise and knowledge. This company will be my go to fromNow on for all my air and heating needs.
Jun 11, 2025 · Deneene Wilkerson
In preparation for bathroom remodels we discovered that all the shutoff valves were frozen in both bathrooms. Having used Horizon for the same problem in our kitchen 5 years ago, and water heater replacement last year, I called them for help.Scheduling was flexible, the technician they sent was prompt, courteous. All the valves were replaced with in less than 2 hours and I can now move forward with our remodel.They were referred to me by our neighbor and I am happy to refer them to anyone that asks.
Aug 06, 2025 · Brian Grier
Mark our tech was amazing, honest and thorough. We felt very confident in how he took care of our needs. Really appreciated how quickly he came out. Mark explained everything to us and gave us all the options we needed to make the best decision. Thanks Mark
Jun 06, 2025 · Cyndi Boccuti
Cal checked our plumbing and drainage and found nothing wrong. He confirmed what I thought. The septic needs pumping.He was courteous and kind .Thank you for your work and service.
May 11, 2025 · Robert Vearnon