Horizon Heating & Air Conditioning Photos










Horizon Heating & Air Conditioning Introduce
For residents across the scenic mountains of North Carolina, maintaining a comfortable home is a year-round commitment. Whether you’re dealing with the sweltering humidity of summer or the crisp, cold air of winter, a reliable heating and air conditioning system is more than just a convenience—it's a necessity. In the Hendersonville area, finding a trustworthy general contractor specializing in HVAC can be a challenge. That's where a company like Horizon Heating & Air Conditioning comes in. This article is designed to provide you with a clear, engaging, and factual overview of this local business, highlighting their services and what makes them a top choice for their neighbors in the community.
Horizon Heating & Air Conditioning has built a solid reputation on a foundation of professional service and customer satisfaction. With a wide range of offerings that cater to both residential and commercial clients, they are a central resource for all things HVAC in Western North Carolina. We understand that when your air conditioner or heater fails, you need a solution quickly and efficiently. This article will walk you through their location, a comprehensive list of their services, and the standout features that make them a company worth choosing, all based on publicly available information and customer feedback.
A key factor in choosing a service provider is their location and accessibility. Horizon Heating & Air Conditioning is conveniently located at 1581 N Allen Rd, Hendersonville, NC 28792, USA. This central position allows them to efficiently serve clients throughout Hendersonville and the wider surrounding areas. Their on-site service model means they bring their expertise directly to your home or business, providing a convenient and personalized experience. The company is also noted for its commitment to accessibility, offering a wheelchair accessible entrance and parking lot, which demonstrates a thoughtful approach to serving all members of the community.
The company ensures that it is easy to get in touch when you need them most. You can contact them by phone at (828) 697-5255 or via their mobile number, +1 828-697-5255. This direct line of communication is essential, especially for after-hours support and service calls, which are a critical part of their business. The ease of reaching a representative, as highlighted in customer reviews, is a significant benefit that provides peace of mind. Horizon also accepts a variety of payment options, including credit cards and NFC mobile payments, making transactions simple and flexible.
Horizon Heating & Air Conditioning offers a comprehensive suite of services that positions them as a full-service HVAC and heating contractor. Their expertise covers everything from routine maintenance to major installations for both residential and commercial clients.
The key services they provide include:
- A/C system maintenance and repair, including A/C vent cleaning and portable A/C services.
- Heating system installation, maintenance, and repair, covering a variety of heating systems.
- HVAC system maintenance and repair, with offerings for both residential and commercial properties.
- HVAC duct and vent cleaning, installation, and repair.
- Thermostat installation and repair.
- Installation of new AC units.
- Service agreements and maintenance plans for both residential and commercial systems.
- Specialized services like refrigeration system work and standby generator installation.
This extensive list showcases their versatility and deep expertise. They are equipped to handle any HVAC challenge, from a simple service call to a complex system replacement. The fact that they cater to both residential and commercial properties, and even handle specialized tasks like standby generator installation, shows their capacity to meet a wide range of client needs. Their focus on preventative maintenance through service and maintenance agreements is also a key feature, helping homeowners and businesses avoid costly and unexpected breakdowns.
What truly makes a business stand out is its commitment to quality and customer service, which is often best revealed through customer experiences. The reviews for Horizon Heating & Air Conditioning paint a picture of a highly professional and reliable company.
Features and Highlights:
- Highly responsive and prompt service. One customer's review highlights that the company came out "immediately" to evaluate a leaking AC unit, and another praises a technician for answering their call and explaining the issue even before an appointment was made.
- Knowledgeable and professional staff. Customers frequently praise individual technicians by name, such as Mark Craig, Shawn, Logan, Jerry, and Tyler, for their expertise, courtesy, and ability to clearly explain issues and solutions.
- High-quality workmanship and attention to detail. A review about a new unit installation details how the crew covered carpeting, swept up debris, and even took the time to ensure a new, narrow unit fit through a tight opening. The follow-up inspection by another technician confirms their commitment to a job well done.
- Commitment to long-term customer relationships. The first review notes that the company will now be trusted with yearly maintenance, a sign of a strong, positive, and lasting impression. Another reviewer signed up for a bi-annual service agreement after a positive experience.
- Strong communication and honesty. Customers appreciate that technicians take the time to explain what is causing the problem and provide a clear path to resolution, building trust and confidence.
- Versatility in service offerings for both residential and commercial clients, including specialized services like refrigeration systems and standby generators.
These highlights, backed by specific examples from satisfied clients, demonstrate a company that goes above and beyond to provide exceptional service. The personal touch of mentioning technicians by name and the praise for their professionalism and knowledge are powerful indicators of a well-run and customer-focused business.
When you're searching for a general contractor for your heating and air needs in North Carolina, what is truly worth choosing? The answer lies in a company that combines expertise, reliability, and outstanding customer service. Horizon Heating & Air Conditioning in Hendersonville embodies these qualities. Their convenient location and commitment to accessibility, as well as their acceptance of various payment methods, make them a practical choice.
Their comprehensive range of services ensures that they can handle everything from a simple repair to a complex installation, making them a single, trusted partner for all your home comfort needs. The overwhelming positive feedback from customers, which praises their professionalism, promptness, and honesty, is the strongest testament to their value. By choosing Horizon, you're not just hiring a contractor; you are trusting a team that has a proven track record of delivering on its promises and putting the customer's needs first, ensuring your home remains a comfortable haven year-round.
Horizon Heating & Air Conditioning Services
Air Conditioning Repair Service
- A/C system maintenance
- A/C system repair
- A/C system vent cleaning
- Cleaning
- Ductless heating & A/C services
- HVAC duct & vent cleaning
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Installation
- Portable A/C services
- Repair HVAC
- Thermostat installation
- Thermostat repair
- Commercial Air Conditioning
- Commercial Heating
- Hvac Service Agreements
- Maintenance Agreements
- Refrigeration System
- Residential And Commercial
- Residential Install
- Standby Generator
- Trane Air Conditioning
Heating Contractor
- Commercial Install
- Heating And Cooling
- Home Services
- Residential Ac
- Residential Air Conditioning
- Residential Heating
- Service Calls
- Your Air Conditioning Service
Horizon Heating & Air Conditioning Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- NFC mobile payments
Horizon Heating & Air Conditioning Location
Horizon Heating & Air Conditioning
1581 N Allen Rd, Hendersonville, NC 28792, USA
Horizon Heating & Air Conditioning Reviews
companyHVACtechfurnacecontractheat pumpinspectionthermostatdon washelene
★ 5★ 4★ 3★ 2★ 1I would highly recommend Horizon air conditioning company. This company was recommended to me by two of my neighbors when I discovered that my air conditioner in my crawlspace in my upstairs bedroom was leaking. They came out immediately to evaluate the situation, the representative was Mark Craig who was wonderful. He spent several hours looking at all the issues and coming up with a plan for me. We reviewed the pricing and once I signed the contract, the work began. Three men showed up and worked for nine hours to get the old unit out and the new unit in, the new unit was 18 inches wide. The opening of my ceiling was 23 inches wide. The three men who worked here were Shawn, Logan and Jerry? They covered all my carpeting and swept up any debris that was left on the floor. Two days later, my unit was inspected by Kevin who spent two hours making sure everything was correct. I’m so impressed with this company that they will now continue to do my yearly maintenance on a routine basis..
Aug 11, 2025 · Gail BeileyI called and Tyler was the tech who answered my call.He not only took time to explain what could be causing the concern he laid it out so i understood.At our appointment, Tyler was professional, courteous and knowledgeable. He helped us understand the cause and gave us a clear path to remedy the issue!I’m so grateful I was able to reach Horizontal and Tyler was amazing!Thank you so much!
Aug 30, 2025 · Desirae McGeeWell this is not our first rodeo with Horizon… we are using them for our regular hvac checkups.. when we first discovered we had too much CO2 in the house.. they solved that problem with ERV system , that no one even suggested before… so switched to their team.. now we invested in new glass/screen enclosures and they installed Splt ac /heat unit beautifully .. both neatly and electrically safe and explained everything! Great team.. always would recommend Horizon!
Jul 23, 2025 · Robin SteinbergAc capacitor went out at 1am. I called for 24 hour service call and they were out in 35 minutes, even though tech was 40 miles away. Tristan was very professional and polite. Will use again.
Jul 08, 2025 · Kevin StricklandWow, we are impressed! Scheduled for Friday, they called and were able to come today!! Jesse was fantastic - so kind and professional. He really knows his stuff, and was able to talk to me about the system and what was being done. He did a WONDERFUL job!! We can't recommend Jesse and Horizon highly enough!! Thank you!!
Jul 29, 2025 · RE C
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