Heritage Air and Heat LLC: Your Local HVAC Experts in Royse City, TX

HERITAGE AIR AND HEAT LLC. Photos

HERITAGE AIR AND HEAT LLC. Introduce

For residents of Texas, a reliable and efficient HVAC system isn’t a luxury; it’s a necessity. The scorching summers and unpredictable winters demand a heating and cooling system that you can trust to work consistently. This is where companies like HERITAGE AIR AND HEAT LLC come into play. Located in the heart of Royse City, this business is positioned to serve the HVAC needs of the local community and surrounding areas. In this detailed overview, we'll explore what HERITAGE AIR AND HEAT LLC offers, its operational structure, and what customers have to say about their experiences. This article aims to provide a clear and factual picture of the business, helping you, the local homeowner, make an informed decision when it comes to maintaining or repairing your home's most critical comfort systems.

Understanding the services provided by a local HVAC company is key to ensuring your home remains a comfortable sanctuary year-round. From routine maintenance to emergency repairs and full-system installations, the scope of work an HVAC provider can handle is vast. HERITAGE AIR AND HEAT LLC positions itself as a central player in this field, promising to deliver solutions that keep your home's air quality and temperature in check. By examining their location, the specific services they offer, and customer feedback, we can get a comprehensive understanding of their business. This guide is designed to be a helpful resource for anyone in the Texas region looking to learn more about HERITAGE AIR AND HEAT LLC and determine if they are the right fit for their specific needs.

HERITAGE AIR AND HEAT LLC is physically located at 5620 Highway 276 Suite: A, Royse City, TX 75189, USA. This central location in Royse City makes them highly accessible to residents in the city itself and those in the surrounding communities. Being situated on a major highway, Highway 276, allows for easy navigation for both customers visiting their office and technicians heading out to service calls. For a business that relies on timely dispatch and service, a well-placed location is a significant asset. It ensures that when a Texas resident's air conditioner breaks down in the middle of a hot summer, a technician can be on their way with minimal delay.

The company's presence in Royse City means they are part of the local fabric, likely understanding the specific climate challenges and architectural styles common to homes in the area. This local expertise is often a key factor for homeowners choosing a service provider. While the location provides a physical anchor for the business, their ability to be dispatched to various parts of the greater Dallas-Fort Worth metroplex is what truly makes their services accessible to a wide audience. The proximity to major thoroughfares facilitates a broad service area, extending their reach beyond just the immediate Royse City limits to a wider range of communities in need of their HVAC expertise.

HERITAGE AIR AND HEAT LLC offers a range of services centered around residential heating, ventilation, and air conditioning. Based on available public information, their service list includes:

AC Repair and Installation: They provide services for repairing existing air conditioning units and installing new ones. In the Texas heat, a functioning AC unit is non-negotiable, and they aim to provide solutions for both immediate repair needs and long-term replacements.
HVAC Maintenance: Regular maintenance is crucial for the longevity and efficiency of any HVAC system. The company provides routine service checks to ensure units are running properly, which can help prevent future breakdowns and costly repairs.
Heating System Services: In addition to cooling, they handle heating systems, including furnaces and heat pumps. This includes repair, maintenance, and installation to ensure homes stay warm during the colder months.
Indoor Air Quality: Some information suggests they also provide solutions for indoor air quality, which is an increasingly important service for homeowners concerned about allergies and overall health.
Emergency Service: The company notes that they offer emergency services, acknowledging that HVAC issues can arise at any time and often require immediate attention.

Based on available information and customer feedback, several key features and highlights can be identified regarding HERITAGE AIR AND HEAT LLC.

Availability: The company advertises that they are "Available 24/7" for emergency services. This commitment to being available outside of standard business hours is a crucial feature for a business that deals with home systems essential for comfort and safety.
Experienced Technicians: Customer reviews often mention specific technicians by name, highlighting their knowledge and professionalism. Positive reviews praise technicians for being "knowledgeable," "efficient," and "kind," which suggests the company employs skilled individuals.
Financing Options: The business partners with financial institutions to offer financing options for new equipment. This feature is particularly helpful for homeowners who need to replace a major unit but may not have the full amount upfront.
Customer-Centric Approach: While some reviews are critical, others highlight a strong customer service component, with technicians explaining issues clearly and providing multiple options for repair. This focus on clear communication and providing choices is a significant highlight.

For those needing to contact HERITAGE AIR AND HEAT LLC, the following information is publicly available:

Address: 5620 Highway 276 Suite: A, Royse City, TX 75189, USA

Phone: (972) 722-9099

In conclusion, HERITAGE AIR AND HEAT LLC presents itself as a local and accessible solution for HVAC needs in Royse City and the surrounding Texas communities. Their strategic location on a major highway facilitates quick service, and their commitment to a broad range of services—including AC, heating, and emergency repairs—makes them a potential one-stop-shop for many homeowners. The company's availability for emergencies and its financing options are valuable features for residents facing unexpected and costly repairs. While some customer experiences, particularly those involving major installations and warranty work, have been noted to be challenging and require additional follow-up, there are also reviews that speak to the professionalism and honesty of their technicians. This mixture of feedback highlights a business with a strong local presence and a customer base that has had a range of experiences. For a Texan looking for a local HVAC provider, HERITAGE AIR AND HEAT LLC is a company with a long-standing presence and a diverse service offering that addresses the critical home comfort needs of the region.

HERITAGE AIR AND HEAT LLC. Services

HVAC Contractor
A/C system maintenance
A/C system repair
Ductless heating and A/C services
HVAC system maintenance
HVAC system repair
Heating system installation
Heating system maintenance
Heating system repair
AC installation
HVAC duct and vent installation
Thermostat installation
HVAC repair
Thermostat repair
A C Repair
A C Unit
Ac Repair & Maintenance
Air Conditioning Ac Repair
Air Conditioning Units
Air Distribution System
Central Air
Circuit Breakers
Commercial Air Conditioning
Condensing Unit
Cooling Calculation
Duct Systems
Ducts Installed
Emergency Service
Evaporator Coil
Furnace Repair Service
Furnace Support
Gas Piping
Heat Clean
Heat Pump Repair
Heat Pump System
Heating And Air Conditioning Services
Heating And Cooling Equipment
Heating And Cooling System
Installing Air Conditioner
Insulation Upgrade
Local Air Conditioner Repair
Metal Ductwork
New Homes
New System Installation Services
Refrigerant Disposal
Repair And Replacement
Residential / Commercial
Residential Heat
System Balancing
Venting Systems

HERITAGE AIR AND HEAT LLC. Details

Service options
Online estimates
On-site services

Offerings
Repair services

HERITAGE AIR AND HEAT LLC. Location

HERITAGE AIR AND HEAT LLC.

Texas Rockwall County Royse City

5620 Highway 276 Suite: A, Royse City, TX 75189, USA

HERITAGE AIR AND HEAT LLC. Reviews

An average rating of ★3.6 from 214 user reviews.

diagnosistechfreoncoilhome warrantypayatticout of pocketmotorAHS

★ 5★ 4★ 3★ 2★ 1

If I could give 0 stars I would. Please, please read the reviews below and believe them. I can’t understand how these people are still in business. I, like many reviewers here had an AHS warranty on a home we purchased and got assigned Heritage. They came in September and again in April.The April fix was a new coil which they installed and we had to pay $1,500 for coolant out of pocket. They warranty the labor for 90 days (let that be a hint). It’s July and guess what’s leaking because it was not installed properly and now all the coolant has leaked out? We basically paid for nothing. I called and asked them to please consider reimbursing us the coolant money at least since it was their mistake and we have never heard from them.If we ever hear from them I will update review.We had a reputable company come out and they could not believe the hack job that was done on the coil in our attic. The pipes were not even installed correctly so that water was not able to drain properly (thankfully it never overflowed and flooded). I attached a photo with a level so you can see the slant. They never trimmed any metal so that the parts from the transition never matched up to the coil box. When they welded pieces together they never tightened up other pieces so the coolant leaked out and caused it to freeze up. There was inches of ice on the coil.Tools were left in the attic and tons of garbage that we needed to dispose of. Not only that but the condenser is leaking and it’s obvious it has been leaking for a long time which was never diagnosed.I attempted to call again asking to speak with owner or manager hoping that maybe they subcontracted this work out and could come and see what had been done. Again if I hear from them I will update review.
Jul 31, 2025 · Polly Ward
I have been a loyal customer for my 2 units since 2016. The service was always adequate so when it came time to replace a 30 year old unit, I gave them the chance to win the business. They compared well to other companies and I knew them so I went with them. Now 3 years in, I have never had a reliable, working unit. There has been a consistent leak that they refuse to put the work into find, they have had to replace the coil, created a kink in the line with installing, have had to replace 2 different fittings and now the motor is bad. I have spent thousands in high electric bills as it limps along and thousands in refrigerant to keep it going in the hottest months. I have had multiple additional inspections from other companies that state that it is a lemon, the choices of how to install, what to install and the workmanship are poor to very poor.They refuse to allow me to talk to management or the owner to remedy the situation.
Jul 24, 2025 · Matt Todd
Do not use this company. They convinced me to spend thousands of dollars for new condensers and they are constantly broken. They come out dozens to times and never repair them. And they are under warranty and I never get a full resolution. Furthermore, they charge me thousands of dollars in additional fees for freon and the units still do not work. Our home gets up to 90 degrees and we have children in the home. One day both units went out where we had to spending additional money to get a hotel.
Jul 02, 2025 · Larry Johnson
HOLY H*LL where do I begin. I have had AHS since we bought the house 5 years ago. EVERY year they send a tech out as it is not cooling. EVERY year they put 3-4 lbs of freon into the system because of a leak. AHS will NOT have them fix the leak just okay to put 3-4 pounds of freon into the atmosphere every year. I got tired of the game and cost of yearly outpour of money ($75.00 for service call and $80-$110.00 yearly for freon.) AHS only pays $10.00 per pound. So i had them install a new Ruud system inside and out on Friday 6/5/2020. They cut open the freon lines and vent 16lbs of freon into the atmosphere. They installed and left. it was 80 degrees in the house, we waited for it to cool. it dropped 1 degree every 4 hours @ 3:15am it got to 72 degrees, at 4:20am the unit stopped working. DEAD. Called to Herritage, said it would be Monday. I said " OH H*LL NO it won't. I just spent $ 8,000.00 with you, get someone here today! (remember the $ 8,000.00 it will be important to the story.) Tech arrived. It blew a 3 amp fuse on the circuit board. He replaced it with a 5 amp fuse. NOW I am concerned. The circuit board was designed from the manufacturer for a specific rating of fuse to protect the board and you. You cannot just replace it with a higher amp fuse. Tech said we replace the 3 amp with 5 amp fuses ALL the time. Puts fuse in it gets hot and blows again, now he checks the wiring. says wiring is shorting out somewhere and his guys will have to pull new wiring on Monday. ( Everything is Monday!! ....there is a reason to put you off 3 days. You cant cancel the contract after 3 days) he gets the unit turned on and again it is not cooling....why you ask? When they replaced the inside and outside units they never vacuumed out the ambient air, to be able to fill the system with the proper amount of freon. ( ABSOLUTELY HAS TO HAPPEN). so I get to looking at the install, to see if the ducting is even connected in the attic. that is when the horror descends on me. The drip pan is tilted back and away from the drain, it will NEVER drain water out of the attic, it will all pour onto my ceiling. Secondly The electrical Wiring that supplies the electricity to the attic unit was left dangling and rubbing on the punched out hole, not even secured, After a small amount of time it will rub through and cause a fire. Now the unit they installed was a Ruud 3 ton 16 Seer unit inside and out Price is $2,162.00 for just the units. or $3,890.00 installed from a reputable company. They charged me $8,000.00 and if I paid cash, check or credit card it would only be $7,000.00. Double the price of anybody else. We canceled the contract on Saturday and had them pick up their equipment. We had Conover Heating & Air install their recommended unit. They installed a 3.5 ton American Standard. They turned on the unit at 1:30pm and at 5:15pm my teeth were chattering and had to turn it warmer. It maintains the set temperature perfectly. I can set a temperature down 2 degrees and 15 minutes later it is at that temp. I am glad I decided to check their work, I may not have a house or my life at this point if i didn't... Run from this company....your life might depend on it.
Jun 15, 2020 · Gary Stewart
Stay away from this company!! My warranty company sent them out to expect my AC unit and they recommended that I replace my full unit/coil. I decided to have a secondary opinion from a more reputable company which inspected my unit and said the motor and pressure were fine and that only preventative maintenance was needed. I would have been out $1000’s if I had not gone this route.
Jul 16, 2024 · Irfan Zaki