Future Auto Repair (Formerly Benton Road Auto Repair) Photos










Future Auto Repair (Formerly Benton Road Auto Repair) Introduce
Hello, Louisiana drivers! We all know that our vehicles are more than just a way to get around; they're essential for work, family, and enjoying all that our great state has to offer. When your car or truck needs attention, whether it's a routine oil change or a more complex repair, you need a local auto shop you can trust. Today, we're taking a closer look at Future Auto Repair, formerly known as Benton Road Auto Repair, a long-standing business in Bossier City that has recently undergone a significant transformation to better serve the community.
Future Auto Repair has a rich history, tracing its roots back to 1955 when Bill Scotto opened a Gulf gas station with two mechanic bays on Benton Road. Over the decades, through generations of family ownership, the business evolved into Benton Road Auto Repair, building a reputation for reliable service and hometown honesty. In 2023, a devastating electrical fire destroyed the original shop. However, from the ashes, a new vision emerged. In 2025, the Scotto family proudly unveiled a new state-of-the-art facility and a new name: Future Auto Repair. This new chapter is about honoring their legacy while embracing innovation, aiming to redefine auto service with cutting-edge training, radical transparency, and a level of hospitality that feels more like a neighbor than a repair shop. For folks in Bossier City and the surrounding areas, Future Auto Repair aims to be your go-to for dependable and comprehensive auto care.
Future Auto Repair is conveniently located at 2250 Benton Rd, Bossier City, LA 71111, USA. This address on a well-known road in Bossier City makes them highly accessible for residents throughout the city and nearby communities. Their location ensures that whether you're coming from Shreveport, Haughton, Minden, or other parts of Bossier Parish, finding their shop is straightforward.
The newly rebuilt, state-of-the-art facility signifies a renewed commitment to providing efficient service. While past customer experiences highlight challenges with communication and scheduling, particularly during the transition or busy periods, the "Future Auto Repair" brand emphasizes streamlining operations and elevating the customer experience. They offer flexible scheduling with early bird and after-hours drop-off options, which can be incredibly convenient for busy Louisianans. Additionally, they provide transportation assistance, including a local shuttle service and access to rental vehicles, aiming to minimize disruption to your daily routine when your car is in the shop. This focus on accessibility and customer convenience is designed to make the auto repair process as smooth as possible for local drivers.
Future Auto Repair is a full-service auto repair shop equipped to handle a wide range of vehicle needs, from routine maintenance to complex repairs for all makes and models, including diesel and European vehicles. Their services typically include:
- Oil Changes: Essential routine maintenance to keep your engine running smoothly.
- Brake Services: Inspections, repairs, and replacements for brake pads, rotors, and entire brake systems.
- Engine Diagnostics & Repair: Utilizing state-of-the-art equipment to diagnose check engine light issues and perform comprehensive engine repairs.
- Transmission Services: Addressing transmission fluid leaks, clutch repairs, and even full transmission replacements.
- AC & Heating Repair: Ensuring your vehicle's climate control system is functioning optimally for comfort in Louisiana's varied weather.
- Tire Services: Including tire rotation, balancing, repair, and replacement to ensure road safety and tire longevity.
- Suspension & Steering Repair: Fixing issues with shocks, struts, and steering components for a smooth and controlled ride.
- Battery Services: Testing, replacement, and ensuring your vehicle's starting and charging system is in top condition.
- Electrical System Repairs: Addressing issues with starters, alternators, power windows, and other electrical components.
- Scheduled Maintenance: Performing all manufacturer-recommended maintenance services to keep your vehicle in peak condition.
- Pre-Purchase Inspections: Offering thorough inspections for those considering buying a used vehicle.
- Fleet Services: Providing comprehensive maintenance and repair solutions for commercial vehicle fleets.
- Digital Vehicle Inspections (DVIs): Offering transparent, detailed insights into your vehicle's condition with photos and notes.
Future Auto Repair distinguishes itself with several key features and highlights, especially under its new iteration:
- Generational Legacy & Rebirth: With over 70 years of history (since 1955) and a recent reinvention, they embody a deep commitment to the Bossier City community and a drive for modern excellence.
- ASE-Certified Technicians: They employ skilled and certified mechanics, ensuring a high level of expertise and quality workmanship on all repairs.
- Full-Service Capabilities: Capable of handling everything from minor maintenance to major mechanical repairs, including specialized work on diesel and European vehicles, reducing the need to visit multiple shops.
- 12-Month/12,000-Mile Warranty: Their work is backed by a substantial warranty, providing customers with peace of mind.
- Radical Transparency: A stated commitment to clear communication, explaining repairs needed, and providing honest, upfront pricing. Digital Vehicle Inspections (DVIs) contribute to this transparency.
- Customer-Centric Amenities: They offer a shuttle service, early bird/after-hours drop-off, a comfortable waiting area with Wi-Fi, and even free car washes after service, demonstrating a focus on customer convenience.
- Flexible Financing Options: Understanding that unexpected repairs can be costly, they provide financing solutions to help manage expenses.
- Community Involvement: Deeply committed to giving back to Bossier Parish, supporting local schools, youth programs, and families in need, reinforcing their role as a local business.
- Emphasis on Customer Experience: The new brand focuses on creating a "wow" experience for every customer, treating them like neighbors.
For your auto repair and maintenance needs, you can contact Future Auto Repair (Formerly Benton Road Auto Repair) using the following information:
Address: 2250 Benton Rd, Bossier City, LA 71111, USA
Phone: (318) 746-9142
Mobile Phone: +1 318-746-9142
For residents of Bossier City and the greater Shreveport-Bossier metropolitan area, Future Auto Repair (formerly Benton Road Auto Repair) presents a compelling choice for comprehensive automotive care. Their long-standing history in the community, spanning generations, demonstrates a deep commitment to serving local drivers. The recent transformation and investment in a new state-of-the-art facility, coupled with a renewed focus on customer experience and transparent communication, signals their dedication to modern and high-quality service.
In Louisiana, where reliable transportation is key to daily life, having a trusted auto shop that offers a wide range of services for all makes and models, including specialized vehicles, is incredibly valuable. The presence of ASE-certified technicians, combined with a strong warranty and customer-friendly amenities like shuttle service and financing, makes Future Auto Repair a practical and reassuring option. While some past experiences suggest room for improvement in communication, their stated commitment to "radical transparency" and a "neighborly" approach indicates a strong desire to be the trusted, go-to mechanic for the local community. By choosing Future Auto Repair, you are supporting a local business that is deeply invested in the well-being of Bossier Parish and aims to keep you safely on the road.
Future Auto Repair (Formerly Benton Road Auto Repair) Services
Vehicle repair shop
- Air and cabin filter replacement
- Air conditioning
- Vehicle engine diagnostic
- Battery
- Brakes
- Electrical
- Steering and suspension repair
- Transmission
- A/C installation and repair
- Vehicle A/C recharge
- Vehicle A/C replacement
- Vehicle battery maintenance
- Vehicle battery replacement
- Vehicle body and trim repair
- Vehicle brake repair
- Vehicle brake replacement
- Auto detailing
- Vehicle engine tuning
- Vehicle exhaust system repair
- Vehicle maintenance
- Vehicle power window repair
- Vehicle water leak repair
- Electrical repair
- Engine repair
- General repairs & maintenance
- Side view mirror repair
- Steering and suspension replacement
- Tyre rotations
- Transmission repair
- Transmission replacement
- Vehicle safety inspection
- Wheel alignment
- Wiper blade installation
- 24/7 Emergency Service
- Ac Checked
- All Makes & Models
- All Makes And Models
- Auto And Diesel Repair
- Auto And Truck Repairs
- Auto Diagnosed
- Auto Mechanic
- Auto Mechanic Inspections
- Auto Repair Takes
- Automotive Technicians
- Axle Seal
- Branded Diesel Repair
- Car Issues
- Car Needs
- Car Repaired
- Complete Replacement
- Comprehensive Repairs
- Comprehensive Servicing
- Comprehensive Truck Service
- Computer System
- Cooling System Repair
- Courtesy Shuttle
- Cummins Repair
- Diagnose And Fix
- Diagnose Problems
- Diagnostic Equipment
- Diagnostic Systems
- Diesel Mechanic
- Diesel Mechanics
- Diesel Performance
- Diesel Repair Truck
- Diesel Vehicles
- Digital Inspections
- Distributor Replaced
- Domestic Vehicles
- Duramax Repair
- Electric Elements
- Emissions Systems
- Fleet Accounts
- Fleet Service & Maintenance
- Fleet Specialists
- Free Pick Up And Delivery
- Fuel Pump
- Full Diagnosis
- Full Service Auto Repair
- Full-Service Auto Repair
- Heating & A/C
- Heating & Air
- Home Truck Repair
- Hybrid Mechanic
- Hybrid Repair
- Hybrid Vehicles
- Local Mechanic
- Lube & Filter
- Maintenance Schedule
- Mechanical Problem
- No Start Diagnosis
- On-Board Diagnostic
- Oxygen Sensors
- Pick Up & Delivery
- Pick Up & Delivery Service
- Power Stroke Repair
- Pre- Buy Inspection
- Preventative Auto Maintenance
- Quick Repair
- Regular Maintenance
- Repair Facility
- Repair Your Car
- Repaired My Car
- Road Repair
- Road Repair Services
- Service All Makes And Models
- Service Dodge
- Sheet Metal
- Simple Repairs
- Specialists Diagnostics
- Struts And Shocks
- Thorough Inspection
- Towing Available
- Truck Mechanic
- Truck Service Specials
- Vehicle Maintenance Schedule
- Vehicle Make
- Vehicle Serviced
- Full Service
- Service Specials
- Warranty Work
- Aftermarket Warranty
- Engine Replacement
- 4x4 Service
- Transfer Case
- Differentials
- Axles
- Bearings
- Fluid Services
- Electrical Diagnosis
- Fuel Induction
- 3 Year / 36k Mile
- Auto A/C Repair
- Auto Body
- Automobile Transmission Repair
- Brake Inspection
- Brake Installation
- Brake Repair
- Brake Systems
- Brakes And Rotors
- Brakes And Suspension
- Car Care
- Check Engine
- Diesel Repair
- Drop Off
- Drum Brakes
- Emergency Service
- Engine And Transmission
- Engine Light
- Engine Repair
- Fleet Maintenance & Repair
- Performance Upgrades
- Regular Inspection
- Specialized Service
- Synthetic Oil Change
- Truck Repairs
- Vehicle Maintenance
- Work On All Makes And Models
Mechanic
- Brake service & repair
Air conditioning repair shop
- Ductless heating and A/C services
- Heating system repair
Future Auto Repair (Formerly Benton Road Auto Repair) Details
Service options
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Offerings
- Oil change
Amenities
- Gender-neutral toilets
- Mechanic
- Toilet
Crowd
- LGBTQ+ friendly
- Transgender safe space
Planning
- Appointments recommended
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Future Auto Repair (Formerly Benton Road Auto Repair) Location
Future Auto Repair (Formerly Benton Road Auto Repair)
2250 Benton Rd, Bossier City, LA 71111, USA
Future Auto Repair (Formerly Benton Road Auto Repair) Reviews
truckdealershipa/cmechanicworktechniciansdrivinginspectiondiagnostictransmission
★ 5★ 4★ 3★ 2★ 1I scheduled an appointment over a week in advance, thinking they would stick to it, especially since all I needed was for them to check my driver’s side for a possible U-joint failure, confirm whether there was a leak in my roof, and perform an oil change.When I arrived, I was told it wouldn’t take more than a day, and that if it did, a rental would be provided—but they would let me know if it came down to keeping the car overnight. When I dropped my car off, the front desk gave the impression that they didn’t offer a shuttle service, even when I asked whether I should wait or find my own ride home. The only thing they asked me to confirm was my phone number, so I assumed I was on my own and took an Uber home.No one contacted me the entire day. The next morning, I called as soon as they opened to get an update, and was then informed that my car would need to be kept for more than two days because "that’s how this service works." I explained that this was not what I had been told. I had been assured that if it took longer than a day, they would provide a rental.Later, I found out that the rental would only be covered through my insurance, and that in order to get the rental, the technician had to first inspect the car and then call it in as a repair. At this point, it had been over 24 hours, and I was stranded without a car or a rental because the front desk failed to clearly explain the expected timeframe or the rental process.I had already called out of work for two days due to lack of transportation. I had just moved to Louisiana, so I had no one around who could give me a ride. When I called again, I was told the technician was backed up and might not even get to my car that day. This was incredibly frustrating—if your techs are so backed up that they can’t even glance at a car within 24 hours, don’t accept appointments you can’t honor, especially for basic services like an oil change and a simple inspection.I called again and was told the tech would be pulling my car into the garage soon and would call in for the rental through my insurance. I waited 45 minutes, then called back again—only to be told the car still hadn't been moved and it would be a while longer.At that point, I went to the shop in person, asked for my keys, and left.I understand things get busy, and delays happen. But if I drop my car off at 7:30 AM and still don’t have a rental by noon the next day—because no one has even looked at my car—it creates a huge inconvenience for the customer. Better communication and realistic scheduling would have saved a lot of frustration.
Jul 24, 2025 · Abby FurlowI had an early morning appointment to drop the car off for a diagnostic check. Dropped it off on time, waited until their closing time (8 hours later) to go get it because no one had called me and guess what? They hadn’t even touched it, no one called to tell me they were running late or that they couldn’t do it. They were about to close on a Friday and no one reached out to inform me of anything, were they planning on keeping my car all weekend without asking me? I’m glad they didn’t do anything to it though, I really didn’t feel like giving money to a business so unprofessional and inconsiderate like this. I’m confused about the positive reviews, they’re probably from the previous business. They totally wasted my time and they weren’t even apologetic about it. If you’re busy and can’t do it, communicate, it’s not that hard.
Jul 19, 2025 · CarolinaWe were traveling through town and had a transmission problem. Juan took us in and did a comprehensive check of the transmission. He worked us in right away and took us under his wing. Once the problem was diagnosed he determined that it was something he couldn’t fix. He referred us to the local Dodge dealership and even delivered the truck to them for us. He refused to charge us for his work. We would highly recommend Twins Automotive. Very honest and dependable.
Jun 19, 2025 · Bill MorrisFuture auto repair and their team have been amazing! They took my ford diesel in after it was supposed to be repaired by another shop after thousands of dollars, were able to diagnose the issue within a couple of hours. They got my truck running and me back on the road after feeling defeated. They were extremely fair and explained every step that needed to be taken to make it road worthy again. I trust them whole heartedly with maintenance on every vehicle I own.
Jul 09, 2025 · Jeffrey RawlsMy check light came on during a trip to Bossier City. James & staff were able to get the parts and repair my truck in the same day. They kept me informed of what the diagnostics found and what were my options. The price of the repairs was fair and the communication was excellent. I’d recommend the shop to my friends & family in the area.
Jun 06, 2025 · Scott Dorsey
More Fix Air Conditioner Near Me
Advanced Air Conditioning & Heating, Inc.4.0 (543 reviews)1646 Benton Rd, Bossier City, LA 71111, USA
Certified Mechanical Solutions5.0 (1 reviews)2123 Shed Rd suite 2, Bossier City, LA 71111, USA
Jackson Complete Maintenance4.0 (6 reviews)Bossier City, LA 71111, USA
TEMPCO, LLC4.0 (17 reviews)1626 Barksdale Blvd Ste. B, Bossier City, LA 71111, USA
Johnson Controls Shreveport Branch5.0 (8 reviews)3691 Old Shed Rd, Bossier City, LA 71111, USA
GreenStar Insulation LLC4.0 (84 reviews)4101 Viking Dr # X, Bossier City, LA 71111, USA
Central Aire Heating & A/C Inc5.0 (232 reviews)1302 Driftwood Dr, Bossier City, LA 71111, USA
LenAire, Inc.4.0 (617 reviews)3907 Shed Rd, Bossier City, LA 71111, USA
Moore's A/C & Heating Inc.4.0 (796 reviews)1100 Hawn Ave, Shreveport, LA 71107, USA
Air Care Heating & Cooling Services4.0 (29 reviews)1153 Hawn Ave, Shreveport, LA 71107, USA
Air Pro Heating & Cooling Systems LLC4.0 (59 reviews)4354 Viking Loop, Bossier City, LA 71111, USA
Brooks Heating & Air Conditioning4.0 (59 reviews)106 Grigsby Dr, Bossier City, LA 71112, USA
Categories
Top Visited Sites
Air temp mechanical LLC4.0 (12 reviews)
Johnstone Supply4.0 (24 reviews)
Rapid Response Plumbing, Heating & Cooling4.0 (151 reviews)
Duncan Sheet Metal Heating & Cooling5.0 (10 reviews)
Crossroads Mechanical LLC5.0 (2 reviews)
Matlock Electric & Generator4.0 (248 reviews)Trending AC Fix Academy Posts
The Ultimate Checklist to Fix Air Conditioning Leak Successfully in 2025
10 Signs It’s Time to Find Who Can Fix My AC Fast
10 Signs It's Time to Air Conditioning Replace
Best Services: Where to Get My AC Fixed Near You Today
Experts Explain How to Fix Air Conditioning Like a Pro
How to Get Your AC Fixed Like a Pro: Expert Tips and Advice 
