Dean Plumbing Heating & Cooling LLC: HVAC and Plumbing Experts in Sevierville, TN

Dean Plumbing Heating & Cooling LLC Photos

Dean Plumbing Heating & Cooling LLC Picture 1

Dean Plumbing Heating & Cooling LLC Introduce

In the bustling tourist hub of Sevierville and Pigeon Forge, Tennessee, maintaining functional and comfortable properties is a top priority for both residents and a multitude of cabin owners. A broken air conditioner or a plumbing emergency can quickly turn a peaceful day into a stressful one. This is where a dual-specialty contractor like Dean Plumbing Heating & Cooling LLC becomes an invaluable resource. This article is written for our Tennessee neighbors, providing a comprehensive and factual look at this company. You'll learn about their unique combination of services, their commitment to providing a fast response in emergency situations, and their professional approach to both HVAC and plumbing challenges.

Dean Plumbing Heating & Cooling LLC has a reputation for being a reliable, responsive, and professional service provider, particularly in the realm of HVAC. This is a business that understands the urgency of a service call, especially for a property manager dealing with a guest complaint. A detailed customer review from a property manager in Pigeon Forge illustrates this perfectly. Facing a broken AC unit on a busy Friday night, they found Dean's and received an "immediate answer." The company showed up the very next day, a Saturday, and by the evening, a new unit was installed. This level of rapid, professional service is what makes them stand out and earn repeat business. The review also highlights their follow-up, as Dean's "even followed up with me about a week after the installation to ensure everything was still working good for us." This kind of dedication to customer satisfaction is a testament to their professionalism.

However, it is important for potential clients to be aware of the different experiences customers have had with their services. While their HVAC work is consistently praised, a different review indicates a less positive experience with their plumbing services. A customer reported that the plumber failed to fix a leak and provided an expensive quote for a full house re-plumb, a service that was not needed. Another company later fixed the leak for a significantly lower price. This contrast in reviews is important to acknowledge and suggests that while their heating and cooling expertise is highly reliable, customers may want to seek specialized plumbing services elsewhere. The information provided highlights a strong track record for their HVAC services, and this is where their core value lies for most customers.

Located at 533 Eastgate Rd, Sevierville, TN 37862, USA, Dean Plumbing Heating & Cooling LLC is well-positioned to serve the Sevierville and Pigeon Forge area. This central location allows them to be a responsive on-site service provider, which is crucial for handling emergency calls in a timely manner. Their ability to quickly reach a cabin or residence is a major advantage for customers, particularly those in the hospitality industry who need issues resolved as fast as possible to keep guests happy.

The company's professional team can be reached at (865) 382-0849. This direct line of communication is essential for both emergency calls and for scheduling routine maintenance. Their services are available for both installation and repair, offering a full range of solutions for a variety of needs.

Dean Plumbing Heating & Cooling LLC offers a distinct combination of HVAC and plumbing services, with a clear focus on certain areas.

HVAC system repair
Air conditioner installation and inspection
Comprehensive plumbing services
Tank and tankless water heater installation
Emergency service availability
Faucet installation and plumbing maintenance

Dean Plumbing Heating & Cooling LLC stands out for several key features and highlights, particularly in the HVAC sector.

Fast Emergency Response: As demonstrated by a customer review, they can provide immediate answers and on-site service very quickly, even during off-hours or on weekends.
HVAC Expertise: Their ability to diagnose a problem, provide options, and install a new unit within hours is a significant highlight and speaks to a high level of professionalism and efficiency.
Commitment to Customer Service: The follow-up call a week after an installation shows a dedication to ensuring long-term customer satisfaction and is a sign of a trustworthy business.
Installation Services: They offer new unit installations for both air conditioning and water heaters, providing modern and reliable solutions for clients.

Dean Plumbing Heating & Cooling LLC
Address: 533 Eastgate Rd, Sevierville, TN 37862, USA
Phone: (865) 382-0849

When it comes to choosing a contractor in Tennessee, a company's reputation for its core service is what truly matters. What is worth choosing about Dean Plumbing Heating & Cooling LLC is their proven reliability in the HVAC field. For anyone facing a heating or cooling emergency in the Sevierville or Pigeon Forge area, their ability to provide a swift and effective solution is invaluable. The fact that they can install a new AC unit in a matter of hours on a weekend, as one customer attested, is a game-changer for property managers and homeowners alike. This kind of service goes beyond the typical expectations and demonstrates a serious commitment to their clients.

While a review brought up a poor experience with plumbing, it's crucial to consider the context and the overwhelmingly positive feedback they receive for their HVAC work. A business with such a strong positive track record in its primary specialty, coupled with a genuine interest in ensuring a job is done right from start to finish, is a rare find. For all your heating and cooling needs, from a routine inspection to an emergency repair or a full installation, Dean Plumbing Heating & Cooling LLC provides a level of service that is fast, professional, and reliable, making them a top choice for a comfortable indoor environment.

Dean Plumbing Heating & Cooling LLC Services

HVAC Contractor
HVAC system repair
Repair HVAC
Air Conditioner
Air Conditioning Products
Comprehensive Plumbing Services
Emergency Service
Faucet Installed
Hvac And Plumbing
Inspection Of Your Air Conditioning Unit
Plumbing Services Maintenance
Plumbing Works
Tank Water Heaters
Tankless Water Heaters

Dean Plumbing Heating & Cooling LLC Details

Offerings
Installation service
Repair services

Dean Plumbing Heating & Cooling LLC Location

Dean Plumbing Heating & Cooling LLC

Tennessee Sevier County Sevierville Eastgate Road

533 Eastgate Rd, Sevierville, TN 37862, USA

Dean Plumbing Heating & Cooling LLC Reviews

An average rating of ★3.9 from 11 user reviews.

unitcallcabin

★ 5★ 4★ 3★ 2★ 1

I am a property manager in Pigeon Forge, TN. I received a call from a guest at 6:30pm on Friday night of the spring Pigeon Forge rod run and they informed me the air conditioning was not working in one of our cabins. Well my immediate thought was oh no where am I going to find someone to handle this. I did a google search and quickly found Dean Plumbing Heating & Cooling LLC.I gave them a call and got an immediate answer...I requested someone to come out on Saturday and they said they would have someone come out... By lunchtime on Saturday they had showed up and found the problem and gave us our options for getting it fixed.We knew our best option was to get a new unit. I was worried because it was nearing 1:00pm on a Saturday and I had promised the guest I would have the unit fixed. I want you to know by 7:00pm that day we had a new unit installed and our guest were happy and we won't have to worry about this unit for a long time. Dean's even followed up with me about a week after the installation to ensure everything was still working good for us.I would highly recommend them and will be using them here on out.
Apr 24, 2019 · Anthony Martin
Our first service call was for our new heat pump (not installed by Dean) and the service was timely and well done. Our second service call was for a plumbing leak and that was a total disaster. The plumber not only did not fix the leak but prepared a quote indicating that we needed to re-plumb the entire house for a pretty high price. When we were unable to afford to total re-plumb we requested for just the leak to be repaired as it had been leaking for several weeks and was getting worse. The price quoted was over $1200 for just the repair. We called another company who within an hour came, fixed the leak and charged less than $200, took pictures of all work and rechecked the area after turning the water back on. DO NOT USE Dean for plumbing work.
Sep 05, 2019 · Kathryn Bonner
BewareI called Dean's to have a thermostat installed on a rental unit. They were quick to get me on schedule and I let the office knew that we would not be present during the installation.The technician arrived and called me a few times to help him locate the unit, etc. Once he was almost finished (about 6:30pm), he called me again and was struggling to connect the unit to the WIFI. After several minutes of me trying to walk him through it, I decided that I would need to do that myself. He seemed relieved when I told him we would just connect it in the morning and he let me know that I needed to call the office to pay my bill.At this point it was mostly normal other than my concern about the tech and the WIFI.I was driving home at the time and assumed that the office would be closed by now so I had planned on calling them the next day. However, a few minutes later the office called me asking for my payment stating that I must pay upon completion ( This was not disclosed to me when scheduling my appointment ). I expressed that I would like to inspect the work first and that I could give them a call the next day but the office continued demanding payment.The whole thing started to feel weird and my small concern over the tech grew worse. Why are they so adamant about getting my payment this second? Is this even a legitimate business?I informed my husband about this and he let the office know that we would need an invoice before we were able to pay anyway since this is a rental property. We hung up the phone and again thought we would be dealing with this in the morning since by now it was almost 7pm.At 8:24pm I received a text message saying that they had went back into my home without my permission and removed the unit due to lack of payment.I am floored at level of unprofessionalism from this company.We ended up contacting Hiller out of Knoxville and they were able to come correct this the next day. We paid more for Hiller but at least they were a company we could trust.
Dec 14, 2019 · Kita Cranfill
From Chuck who came out to fix my toilet within an hour and taught me something about plumbing and my new home, plus gave me information about Dean’ Warranty Plan,which I didn’t hesitate to sign up for because my own home warranty plan wouldn’t talk to me directly on the phone and set a recorded appt. that was a week and a half out and was not true....this turned out to be the most fortunate call and relationship to a company I have ever made when I looked up on the internet under plumbing and saw a positive comment about them . I had only been in TN three weeks in this VA home of mine. Then, last Saturday the temperature inside the house kept rising, l was able to call Deans PCH and talk to a nice lady who assured me if it got uncomfortable for me they would be out. At 90 degrees I called, and that’s when I met Jeff, a true gentleman,who looked at my HVAC and showed me it was dead. He called to see if he could get a replacement for it.and the fianance co. to get a loan. He assured me that I would be taken care of the next morning by another crew and he even opened my windows that I didn’t know how. By 7:30 am AJ appeared and he was so kind to me also as he disassembled the old HVAC, then Michael and Austin came with the new unit to replace the 1995 unit. All three were pleasant to be doing this on a Sunday for me. They kept saying “We are going to get you taken care of, don’t worry.” And they did ! The whole crew at Dean’s is an Outstanding operation and made me feel proud to be living here now And the CEO even called to see if everything was O.K., that never happened in California. Thank You All!
Sep 10, 2018 · sheila jones
We had our unit put in about 3 years ago. Each year we have it serviced. This year we are selling our cabin and need it servived to sell. OMG the two young men that come out were amazing. Bo and Charles..... so very thoughtful. They both worked well together. Bo communicated with me on each thing that was done. The unit of course is in great shape but these guys went beyond the call and made things neat. I am so appreciative for these guys as the sell of you home is never easy. Thank you guys (Bo and Charles) for making me smile and taking the load off of me. Thank you for your excellent service.
May 22, 2019 · Cathy Robinson