CT/HX - A Fidelity Company

- 340 Hill Carter Pkwy G, Ashland, VA 23005

For building owners, facility managers, and industrial operators across Virginia, the performance and reliability of complex HVAC and cooling systems are not merely a matter of comfort—they are critical to operations, efficiency, and safety. When searching for a trusted "general contractor" to manage these essential systems, it is important to look for a specialized provider. CT/HX - A Fidelity Company, based in Ashland, VA, is precisely that: a highly specialized **HVAC Contractor** focused on the critical components of large-scale commercial and industrial heating and cooling infrastructure.

CT/HX stands as a national leader with a strong local presence, dedicated to enhancing the performance and extending the life of **Cooling Towers** and **Plate & Frame Heat Exchangers**. These are the often-overlooked workhorses of a facility's HVAC system, crucial for data centers, hospitals, universities, manufacturing plants, and large commercial buildings in Central Virginia. With over 35 years of industry experience and thousands of projects completed nationwide, CT/HX brings unparalleled expertise to the local market, ensuring that Virginia's most critical facilities run smoothly and efficiently.

As part of the Fidelity Building Services Group, CT/HX operates with the backing of a large, reputable national organization while maintaining a local office to provide responsive, personalized service. This combination of local agility and national support is a significant advantage for commercial clients who need specialized service, whether it involves routine preventative maintenance, emergency repair, or a complete system refurbishment to recapture lost thermal efficiency.

CT/HX - A Fidelity Company's Virginia operations are strategically located in Ashland, allowing them to efficiently serve the Richmond metropolitan area, Central Virginia, and beyond, covering key commercial and industrial corridors throughout the Mid-Atlantic region. Their physical location ensures rapid deployment of expert technicians and specialized equipment for critical commercial and industrial needs.

• **Address:** 340 Hill Carter Pkwy G, Ashland, VA 23005, USA
• **Phone:** (804) 408-9232
• **Mobile Phone:** +1 804-408-9232

This location positions them to be a responsive partner for facility managers. Given the highly specialized nature of their work—servicing large mechanical systems in commercial, industrial, and institutional settings—client interaction is typically managed through scheduled appointments, free on-site inspections, and detailed consultations with their sales and estimating team. They pride themselves on having over 100 years of cumulative experience within their estimating and sales team alone, ensuring professional and accurate project scope and pricing from the initial contact.

CT/HX specializes exclusively in the highly technical field of cooling tower and heat exchanger services. Their offerings go far beyond basic HVAC work, focusing on advanced diagnostics, repair, and complete refurbishment for all makes and models of commercial and industrial equipment. Their technicians are highly trained to handle both the mechanical and fluid dynamic challenges these complex systems present.

• Cooling Tower Services (All Makes and Models including BAC, Evapco, and Marley):
  • Full Refurbishment and Repairs to significantly extend equipment life.
  • Protective Coatings application to guard against corrosion and deterioration.
  • Service and Preventative Maintenance (PM) Cleanings to maximize thermal performance.
  • Specialized Summer PM Cleanings that can be performed without shutting down the facility's critical equipment.
  • Design and Installation of Safety Platforms, Ladders, and Safety Cages (OSHA Certified) to improve system accessibility and safety compliance.
• Plate & Frame Heat Exchanger Services (All Makes and Models including Alfa Laval, APV, and Tranter):
  • Inspection, Maintenance, and Repair of all heat exchanger units.
  • Cleaning and Off-Site Chemical Cleaning of plates to restore efficiency.
  • Complete Refurbishment services.
  • Replacement Gaskets and Plate Packs supply.
  • Installation of Temporary Plate Packs to ensure continuous operation during off-site service.
• Advanced System Solutions:
  • Installation and Maintenance of Cooling Tower Filtration Solutions, including Sump Sweeper Systems, Separators, and Sand Media Filters, to remove biological growth, reduce fouling, and mitigate corrosion and scale.
  • Comprehensive HVAC system maintenance and repair, including A/C and heating system installation, repair, and general HVAC system maintenance, leveraging their broader expertise in thermal systems.

Choosing CT/HX is a decision based on specialized knowledge, proven results, and a dedication to safety and efficiency. For commercial clients in Virginia, these features translate directly into reduced downtime, lower operating costs, and enhanced asset value.

• **Specialty Contractor Focus:** Unlike general HVAC companies, CT/HX is singularly focused on the complex, mission-critical functions of cooling towers and heat exchangers, leading to superior expertise and execution in this niche.
• **National Leader, Local Service:** As part of Fidelity Building Services Group, they possess the resources and depth of a national organization, allowing them to tackle projects of any scale, all while offering responsive service from their local Ashland hub.
• **Proven Track Record:** With a history spanning over three decades and over 12,000 cooling tower and heat exchanger projects completed nationwide, they are recognized as one of the most successful repair and refurbishment companies in the country.
• **Focus on Refurbishment and Life Extension:** Their core value proposition is not just repair, but complete refurbishment that significantly extends the life of costly equipment and recaptures vital thermal efficiencies, providing a superior return on investment compared to simple replacement.
• **Safety and Compliance Priority:** They are committed to safety, offering OSHA-certified safety platforms, ladders, and cages as part of their services, ensuring the systems they service are compliant with federal standards.
• **Free Inspection Program:** CT/HX provides free inspections and detailed equipment reports in their service region, offering facility managers a no-cost, expert assessment of their critical cooling assets before any commitment is made.

For commercial, industrial, and institutional facilities throughout Virginia, choosing CT/HX - A Fidelity Company is the smart decision for the health and efficiency of your major cooling infrastructure. Their value lies in their specialization. They don't just fix a problem; they diagnose the root cause, apply decades of specialized experience, and offer solutions—from cleaning to full refurbishment—that are designed to optimize energy consumption and prolong the useful life of your most expensive mechanical assets.

The expertise is evident in their staff, which boasts lead technicians with an average of ten years of tenure and deep experience with all major manufacturers, including BAC, Evapco, and Marley. If you manage a large facility, whether it is a hospital requiring critical precision or a data center needing 24/7 reliability, the performance of your cooling towers and heat exchangers is non-negotiable. CT/HX provides the technical depth, innovative solutions, and unwavering commitment to safety and customer service necessary to ensure that your facility’s thermal systems operate at peak efficiency, minimizing downtime and saving on long-term utility and replacement costs. They are the clear choice for critical commercial and industrial HVAC solutions in Virginia.

CT/HX - A Fidelity Company

340 Hill Carter Pkwy G, Ashland, VA 23005, USA