CSI Commercial Services Inc. Photos

CSI Commercial Services Inc. Introduce
In the dynamic and fast-paced world of commerce in Tennessee, businesses—especially those in the food service, hospitality, and retail sectors—rely heavily on the continuous and efficient operation of their HVAC, refrigeration, and kitchen equipment. When a critical piece of equipment fails, it's not just an inconvenience; it can mean a significant loss of revenue and a major disruption to operations. For businesses in Smyrna and the surrounding region, having a trusted general contractor who specializes in commercial services is absolutely essential. CSI Commercial Services Inc. is that partner. We are more than just a repair company; we are a dedicated team of professionals focused on providing comprehensive, reliable, and professional solutions for commercial cooking, refrigeration, and HVAC needs. Our commitment is to minimize your downtime and keep your business running smoothly, no matter the issue.
CSI Commercial Services Inc. has a long-standing reputation for being a leader in the commercial services industry. While we are known as an HVAC contractor, our expertise extends far beyond standard heating and cooling. We specialize in the full range of equipment that keeps a commercial kitchen or facility operating at peak performance. Our team of technicians is highly trained and experienced in servicing all makes and models of commercial equipment, ensuring that whether you have a complex refrigeration unit or a standard HVAC system, we can provide the expert care it requires. We understand the high stakes involved in commercial repairs and installations, and we are committed to providing service that is both quick and thorough. From emergency service calls to long-term planned maintenance programs, we are your one-stop-shop for all commercial equipment needs, and we work diligently to earn and maintain your trust with every job we perform.
Located at 8000 Safari Dr, Smyrna, TN 37167, USA, CSI Commercial Services Inc. is strategically placed to serve businesses throughout Middle Tennessee. Our central location allows our team to respond quickly to service calls, which is crucial when your business is facing a critical equipment failure. We understand that in the commercial world, every hour of downtime counts, and our efficient dispatch and response system is designed to get our technicians to your location as quickly as possible. This commitment to timely service is a cornerstone of our business, and our physical location in Smyrna anchors us as a reliable local partner for commercial enterprises in the area. We are proud to be a part of the vibrant business community and are dedicated to supporting its continuous growth and success.
Our services are tailored specifically for the commercial and industrial sectors, offering a wide range of expertise to keep your operations running smoothly.
- 24 Hour Emergency Service: We are available around the clock to handle your most urgent equipment failures.
- All Makes And Models: Our technicians are trained to service and repair equipment from any manufacturer.
- Commercial Cooking, Refrigeration and HVAC Service, Installation, Maintenance and Parts: A comprehensive suite of services covering all aspects of your commercial kitchen and facility.
- Commercial Foodservice: Specialized service for the unique needs of restaurants, cafeterias, and other foodservice establishments.
- Commercial Kitchen Equipment Service: Expert repair and maintenance for all types of kitchen equipment, from ovens to griddles.
- Commercial Refrigeration: Specialized service for walk-in coolers, freezers, ice machines, and other refrigeration units.
- Commercial/Industrial: Our services are designed to meet the demands of both commercial and industrial facilities.
- Financing Service: We offer financing options to help you manage the costs of major installations or repairs.
- Foodservice Equipment: Comprehensive support for all your foodservice equipment needs.
- Heating & Refrigeration: Expertise in both heating and refrigeration systems.
- Heating, Ventilation And Air Conditioning Hvac: Full-service support for your facility's climate control system.
- Hvac Equipment: We work with all types of HVAC equipment, from rooftop units to split systems.
- Ice Machines: Specialized installation, repair, and maintenance for commercial ice machines.
- Kitchen Design: Our team can assist with the layout and design of new commercial kitchens.
- Maintenance Program: We offer planned maintenance programs to help prevent future breakdowns and extend equipment life.
- Planned Maintenance: Scheduled service visits to keep your equipment in top condition.
- Service & Installation: We provide both expert service and professional installation of new equipment.
- Service And Repairs: Comprehensive repair services for any equipment failure.
Several key features make CSI Commercial Services Inc. a valuable partner for businesses in the Tennessee area.
- Commercial Specialization: Unlike many contractors who serve both residential and commercial clients, we are 100% focused on the commercial sector. This specialization means we have a deeper understanding of the unique demands and equipment of your business.
- 24-Hour Emergency Service: Our round-the-clock service ensures that a breakdown at any time of day or night will be addressed promptly, minimizing business disruption and potential losses.
- Highly Knowledgeable Technicians: Our team includes outstanding technicians, like Byraon Parker, who are quick to diagnose issues and provide clear, detailed solutions, earning high praise from our clients.
- Comprehensive Maintenance Programs: Our planned maintenance programs are designed to be a proactive solution, helping you avoid costly, unexpected repairs and extend the lifespan of your valuable equipment.
- Installation and Repair Services: We provide both installation of new equipment and expert repair of existing units, giving you a full-service partner for all your equipment needs.
For all your commercial HVAC, refrigeration, and kitchen equipment needs, CSI Commercial Services Inc. is ready to assist you. Our office is located at 8000 Safari Dr, Smyrna, TN 37167, USA. To speak with a member of our team or to request an emergency service call, please call us at (615) 274-8000. We are here to provide the professional and reliable service you need to keep your business running smoothly.
When considering a commercial services contractor, why is CSI Commercial Services Inc. worth choosing? The answer lies in our unwavering focus on professional, knowledgeable, and reliable service tailored to the commercial industry. We understand that in business, you can't afford to deal with technicians who "just sit and milk for the hours and the money." We strive to provide the kind of outstanding service exemplified by technicians like Byraon Parker, who quickly and accurately diagnose problems, saving you time and money. While the company has had some issues with missed appointments and billing, the business has shown a commitment to correcting issues and ensuring customer satisfaction, as demonstrated by a past review where a customer's issue was addressed immediately after they voiced their dissatisfaction. Our commitment to being a true partner, not just a service provider, makes us a valuable asset. For businesses in Smyrna and the greater Tennessee area, choosing CSI means choosing a company that is dedicated to keeping your operations running smoothly with expert service and professional integrity.
CSI Commercial Services Inc. Services
HVAC Contractor
- 24 Hour Emergency Service
- All Makes And Models
- Commercial Cooking, Refrigeration and HVAC Service, Installation, Maintenance and Parts.
- Commercial Foodservice
- Commercial Kitchen Equipment Service
- Commercial Refrigeration
- Commercial/Industrial
- Financing Service
- Foodservice Equipment
- Heating & Refrigeration
- Heating, Ventilation And Air Conditioning Hvac
- Hvac Equipment
- Ice Machines
- Kitchen Design
- Maintenance Program
- Planned Maintenance
- Service & Installation
- Service And Repairs
CSI Commercial Services Inc. Details
Offerings
- Installation service
- Repair services
CSI Commercial Services Inc. Location
CSI Commercial Services Inc.
8000 Safari Dr, Smyrna, TN 37167, USA
CSI Commercial Services Inc. Reviews
milkingmoney
★ 5★ 4★ 3★ 2★ 1i have dealt with this company for 2nd time and I was in doubt if they are going to send some tech who just sit and milking for the hours and the money.But this time they send very excellent and phenomenon tech name Byraon Parker I would give 10out 10 who is very outstanding tech i ever met from this company . HE was very quick to know about the equipment issue and gave me all the details about his diagnostic . what went and what is solution. we are having.I Highly recommend Byraon Parker. if you want professional and knowledgeable tech. If I have to call for service, he will be my tech for this company
Sep 02, 2025 · SAMRIDLEY SHELLThis company's service worker failed to deliver even the most basic level of competence. The worker dispatched to repair our equipment was apparently more interested in milking us for extra money by purposely prolonging the job, given that the company's billing is hourly-based. We advise against utilizing their services, as it would be more cost-effective in the long run to simply purchase new equipment than dealing with this company's subpar repair work. Their lack of professionalism is nothing short of appalling.
Apr 07, 2023 · Neal PrajEDIT REVIEW 4/2023- So immediately after I posted this a year ago, Pam the office mgr in Smyrna called and corrected our issue immediately once realized i was unhappy with service. She sent someone out immediately to fix our fryers. They came out after hours on a weekend and fixed our fryer so we wasn’t down causing a delay in customer service. I was billed for after hours but Pam took care of that as well. Not only did the company correct the issue immediately but later executive from company visited numerous times unsuccessfully cause I was off. The company didn’t give up cause they were never were able to get with me due to scheduling issues he was persistent to speak with me and make sure things were corrected. This is suburb customer service and concern for their customers and shows that every customer counts!!!Very unprofessional and unorganizedThey have home office in different state making appointments that local office cannot provide. Waited 3 days for a technician only to be told they are on a 4 day wait. Home office Shelly on 9/2 made the appointment for Friday 9/3 at 2pm no one showed. Spoke with another person at home office on 9/1 made appt for 9/2 no one showed that’s when I spoke with ShellyWhen called to question why they are making appointments cannot be met, Shelia told me that she don’t know. Very unprofessional as we could’ve easily contacted someone else if they didn’t or couldn’t come out. Definitely think there needs to be procedures on how to make appts when local office doesn’t answer. We’ve used this business multiple times and most times with no problems. But last few times we have had missed appointments and we had to call to find out why. Just really disappointed in service provided.
Apr 19, 2023 · Emily “Platinumhair615” HudsonIf I could have given them a 0 I would have. This is the worst Company! They never show up as scheduled. When they do they never have tools or equipment to do the job. They tell you they will be back the next day and here you are calling all day to get some answers!!! My 2 ovens for 2 schools are not installed yet on this Wednesday before Thanksgiving and I have to feed kids come Monday!Stressed and pissed!!
Nov 22, 2023 · Tina MungleI have used CSI since the Nashville location opened! I have been in the restaurant business for over 26 years and never once had the pleasure of working with a company as well put together as CSI. The techs are well knowledge and prompt with follow up. If you are looking for an honest and trustworthy company look no further! Trust me we have done the service repair shopping for you in middle Tennessee!
Nov 17, 2022 · Pepper Mint Butler
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