Chase Service, LLC: Your Emergency Plumber and HVAC Expert in Chattanooga, TN

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Chase Service, LLC Introduce

Introduction / Overview

In the bustling urban landscape of Chattanooga, Tennessee, where both homes and businesses depend on reliable infrastructure, a sudden plumbing or HVAC emergency can bring daily life to a grinding halt. When disaster strikes, you need a service provider who is not only skilled and knowledgeable but also deeply committed to being there for you at a moment’s notice. Chase Service, LLC embodies this commitment. They are more than just a local plumbing and HVAC company; they are a rapid-response team for a wide range of household and commercial emergencies. Understanding that a plumbing crisis or a malfunctioning AC unit doesn't adhere to a 9-to-5 schedule, they have built their reputation on being available when others are not. Their dedication to providing prompt, professional, and empathetic service has made them a go-to name for residents across the Tennessee region. They are equipped to handle everything from minor repairs to major system failures, offering a sense of security and a swift solution when you need it most. The team at Chase Service, LLC is driven by a passion for helping people, and this is evident in every service call, where they not only fix the problem but also educate customers on how to prevent future issues.

Location and Accessibility

Chase Service, LLC is conveniently located at 6113 Airways Blvd, Chattanooga, TN 37421, USA. This strategic location in Chattanooga provides an excellent central hub for their operations, allowing them to serve a wide area with efficiency and speed. The proximity of their base to major roads and residential areas means their technicians can be on the scene of an emergency in a remarkably short amount of time. As one customer review noted, they arrived "within 1 hour" of a call on a Sunday, which speaks volumes about their accessibility and commitment to rapid response. This is a critical factor for anyone facing a plumbing or HVAC crisis. While the nature of their work is primarily onsite services, this central location ensures that their vehicles are always well-stocked and ready to go, minimizing the wait time for customers who are in an urgent situation. The convenience of their location translates directly into a more efficient and stress-free experience for the local community they serve, making them a truly reliable partner in times of need.

Services Offered

Chase Service, LLC specializes in two critical areas of home and commercial maintenance: plumbing and HVAC. While the provided information is concise, the customer testimonials reveal the depth of their expertise and the nature of their work, which includes emergency services. Their service offerings are focused on providing rapid, effective, and lasting solutions for their clients. Based on available information and customer experiences, their services include:

Emergency Plumbing Services: They are a go-to service provider for plumbing emergencies that cannot wait. This includes responding to severe backups, clogged drains, and issues where waste is backing up into a home's plumbing fixtures. They are available on weekends and likely 24/7 to handle critical situations.
Plumbing Repair: Their skilled technicians are equipped to diagnose and repair a wide range of plumbing issues. In the case of the referenced review, they were able to fix all the problems associated with a major backup, including issues with toilets and tubs.
HVAC Contractor Services: Beyond their plumbing expertise, Chase Service, LLC also operates as a professional HVAC contractor. This means they are prepared to handle a variety of heating, ventilation, and air conditioning needs for both residential and commercial clients. While specific HVAC services are not listed in the provided data, their designation as an HVAC contractor suggests they can handle repairs, maintenance, and installations for climate control systems.
Septic and Line Care: The company takes a proactive and educational approach to their work. In the case of the emergency call, the technician, Eddie, educated the customer on how to take care of their lines and septic system to prevent future problems, indicating that preventative advice is a key part of their service.

Features / Highlights

Chase Service, LLC stands out in the Chattanooga market for several key features that highlight their professional ethos and customer-first philosophy. These attributes are what turn a first-time caller into a loyal, long-term customer.

24/7 Emergency Response: This is perhaps their most significant highlight. The fact that they were the only company to answer a call and respond on a Sunday for a major plumbing emergency speaks volumes about their dedication. Their ability to get a staff member on-site within an hour during "the worst possible time" is a testament to their commitment to being a reliable safety net for the community.
Exceptional Customer Service: The testimonials consistently praise the company's customer service, describing it as "amazing" and "empathic." The personal touch, where the staff member, Eddie, was professional in his knowledge and took the time to educate the customer, builds trust and rapport that is invaluable.
Expertise and Professionalism: The team, including Anthony and Eddie, is noted for its professional knowledge and ability to quickly diagnose and fix complex problems. They are not just repair people; they are knowledgeable professionals who care about the long-term well-being of your systems.
Payment Convenience: The company accepts credit cards, offering a convenient and modern way to pay for services, which is especially helpful during an unexpected emergency when carrying cash might not be an option.
Commitment to Client Education: A unique and valuable feature is their dedication to educating customers on how to care for their systems to prevent future problems. This proactive approach shows that they are invested in their clients’ well-being beyond a single service call.

Contact Information

For any plumbing or HVAC needs, including emergency services, you can reach Chase Service, LLC at the following:

Address: 6113 Airways Blvd, Chattanooga, TN 37421, USA

Phone: (423) 702-7237

What is worth choosing

When you are faced with a home or business emergency, the choice of a service provider can make all the difference between a minor inconvenience and a major disaster. Choosing Chase Service, LLC is the smart decision for a number of reasons, with their unparalleled emergency response being at the top of the list. In a time of crisis, as one reviewer noted, when "no one else would answer my calls," Chase Service, LLC was there. This level of dedication is rare and incredibly valuable. Their professionalism, combined with a genuine sense of empathy, makes for a truly stress-free experience during a difficult time. As the customer review highlighted, they were able to not only fix the problem but also educate the homeowner on how to prevent it from happening again. This commitment to long-term solutions, rather than just quick fixes, demonstrates a level of integrity that sets them apart. Furthermore, the convenience of being able to pay with a credit card simplifies the process, particularly in a crisis. The fact that the same glowing review was submitted twice underscores just how profoundly satisfied the customer was with their service. For any resident of Chattanooga, Chase Service, LLC offers more than just repairs; they offer peace of mind, a rapid-response team, and a partner you can trust to take care of your home's most critical systems. As the reviewer stated, "I will never call another company again!" and once you experience their service, you'll understand why.

Chase Service, LLC Details

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Credit cards
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Chase Service, LLC Location

Chase Service, LLC

Tennessee Hamilton County Chattanooga Airways Boulevard

6113 Airways Blvd, Chattanooga, TN 37421, USA

Chase Service, LLC Reviews

An average rating of ★4.1 from 21 user reviews.

home warrantyjob

★ 5★ 4★ 3★ 2★ 1

On a Sunday at the worst possible time, Anthony was able to get an amazing staff member, Eddie, out to service a plumbing emergency where waste was pouring into my tub and backed up in my toilets. No one else would answer my calls on a Sunday but these guys were here within 1 hour and fixed all my problems! Customer service amazing, completely empathic to what was happening, and professional in knowledge and educating on how to take care of my lines and septic to prevent future problems! I will never call another company again!Thanks guys!
Feb 25, 2018 · Angela Borgogna
On a Sunday at the worst possible time, Anthony was able to get an amazing staff member, Eddie, out to service a plumbing emergency where waste was pouring into my tub and backed up in my toilets. No one else would answer my calls on a Sunday but these guys were here within 1 hour and fixed all my problems! Customer service amazing, completely empathic to what was happening, and professional in knowledge and educating on how to take care of my lines and septic to prevent future problems! I will never call another company again!Thanks guys!
Feb 25, 2018 · Angela Borgogna
As a very recent customer of your plumbing services, I want to take a minute to compel you to recognize Eddie and Jeff as more than just a part of your crew, but an integral part of your brand, image and future as a company. These two gentlemen did more than just exceed my expectations in resolving my plumbing issue today. They arrived on site to an emergency situation where we were experiencing sewage/drain backup in our downstairs bathroom. We had been assigned another company over the weekend through our home warranty company that had temporarily resolved the issue. Unfortunately, the issue arose once again. After seeing Eddie and Jeff's approach to this issue, I understand why it happened again with the other company. But thank goodness that Eddie and Jeff are around! Let me tell you about these two awesome guys:Eddie and Jeff arrived at my home earlier than expected- AWESOME. They were extremely friendly and very happy to allow me to be involved in the process and educate me through every single step- AWESOME. When they arrived, they checked over the whole situation and decided the best approach to take. After relieving some of the backup issues in the basement, they decided that the water flow didn't meet their expectations, so they took the initiative to check every other possible drain to MAKE SURE that the blockage had been completely resolved- WHO DOES THAT?!?! THESE GUYS ARE AWESOME. Because of their proactive customer service and professionalism, they were able to locate the bigger part of the issue where the main soft tissue blockage was taking place. Unfortunately, they were unable to access the blockage through one area, so, being the customer focused guys they are, they CHECKED EVERY SINGLE DRAIN IN MY BASEMENT to make sure the blockage was taken care of (which was the issue from the very beginning with the first company). To no surprise, Eddie and Jeff had the blockage solved and the water was running great out of the main line.In the midst of all this, they had tried multiple different machines and methods to make sure the issue was fixed. The were extremely positive, very friendly and maintained a focused drive until our problem was resolved (all while standing around in someone else's poop water. respect.).They even made sure all the leftover tissue backup in my toilet and shower was cleaned up (they didn't have to do that, but they insisted because that's what "Chase Services does") and that all the toilets and sinks in the rest of the house were flowing properly out the main line in the basement.These two guys have made me a Chase Service customer for life. Can you make sure and take the time to recognize Eddie and Jeff? They deserve it.
Jan 29, 2018 · Travis Young
As a very recent customer of your plumbing services, I want to take a minute to compel you to recognize Eddie and Jeff as more than just a part of your crew, but an integral part of your brand, image and future as a company. These two gentlemen did more than just exceed my expectations in resolving my plumbing issue today. They arrived on site to an emergency situation where we were experiencing sewage/drain backup in our downstairs bathroom. We had been assigned another company over the weekend through our home warranty company that had temporarily resolved the issue. Unfortunately, the issue arose once again. After seeing Eddie and Jeff's approach to this issue, I understand why it happened again with the other company. But thank goodness that Eddie and Jeff are around! Let me tell you about these two awesome guys:Eddie and Jeff arrived at my home earlier than expected- AWESOME. They were extremely friendly and very happy to allow me to be involved in the process and educate me through every single step- AWESOME. When they arrived, they checked over the whole situation and decided the best approach to take. After relieving some of the backup issues in the basement, they decided that the water flow didn't meet their expectations, so they took the initiative to check every other possible drain to MAKE SURE that the blockage had been completely resolved- WHO DOES THAT?!?! THESE GUYS ARE AWESOME. Because of their proactive customer service and professionalism, they were able to locate the bigger part of the issue where the main soft tissue blockage was taking place. Unfortunately, they were unable to access the blockage through one area, so, being the customer focused guys they are, they CHECKED EVERY SINGLE DRAIN IN MY BASEMENT to make sure the blockage was taken care of (which was the issue from the very beginning with the first company). To no surprise, Eddie and Jeff had the blockage solved and the water was running great out of the main line.In the midst of all this, they had tried multiple different machines and methods to make sure the issue was fixed. The were extremely positive, very friendly and maintained a focused drive until our problem was resolved (all while standing around in someone else's poop water. respect.).They even made sure all the leftover tissue backup in my toilet and shower was cleaned up (they didn't have to do that, but they insisted because that's what "Chase Services does") and that all the toilets and sinks in the rest of the house were flowing properly out the main line in the basement.These two guys have made me a Chase Service customer for life. Can you make sure and take the time to recognize Eddie and Jeff? They deserve it.
Jan 29, 2018 · Travis Young
I have had more than one experience with Chase Service that has been so unprofessional and left unfinished every time for another company to have to come in and complete with my hot water heater. They get sent through my Home Warranty Company, collect the deductible, screw up the job, and find excuses to not return to finish per contract with my warranty company. I have reported them to the Brand they advertise to represent, and to the Home Warranty Company, because twice now I have had to hire other plumbers to finish the job in a professional and timely manner, and clean up their messes, from the supervisor in house, on down. I suspect amateur scam artist at play, and I have zero tolerance to be a victim of it. Terrible customer service! If they are the last people to call, you'd do better referencing Google and fixing whatever it is yourself.
Dec 29, 2017 · Tina Moseley
I have had more than one experience with Chase Service that has been so unprofessional and left unfinished every time for another company to have to come in and complete with my hot water heater. They get sent through my Home Warranty Company, collect the deductible, screw up the job, and find excuses to not return to finish per contract with my warranty company. I have reported them to the Brand they advertise to represent, and to the Home Warranty Company, because twice now I have had to hire other plumbers to finish the job in a professional and timely manner, and clean up their messes, from the supervisor in house, on down. I suspect amateur scam artist at play, and I have zero tolerance to be a victim of it. Terrible customer service! If they are the last people to call, you'd do better referencing Google and fixing whatever it is yourself.
Dec 29, 2017 · Tina Moseley
This company was out to my home for a repair. First impressions are everything - I’ll leave it at that. Anywho, moving along… they left my door wide open (where you could see inside my home) my personal expensive items just available in plain sight… anyone could walk in or someone could easily scope out my place and came back at a later time. They also used my bathroom without my permission (I’m certain because the toilet seat was left up)… I really don’t have much to say besides the lack of common courtesy.
Jun 06, 2022 · TN Reviewer
This company was out to my home for a repair. First impressions are everything - I’ll leave it at that. Anywho, moving along… they left my door wide open (where you could see inside my home) my personal expensive items just available in plain sight… anyone could walk in or someone could easily scope out my place and came back at a later time. They also used my bathroom without my permission (I’m certain because the toilet seat was left up)… I really don’t have much to say besides the lack of common courtesy.
Jun 06, 2022 · TN Reviewer
Great service through our home warranty. Our tankless water tank was giving us an issue and Jeff determined the problem and Jeff replaced both PRG's. Dustin and Jeff did an outstanding job. Pleasant and efficient. Would use again.
Feb 07, 2020 · Ted Edwards
Great service through our home warranty. Our tankless water tank was giving us an issue and Jeff determined the problem and Jeff replaced both PRG's. Dustin and Jeff did an outstanding job. Pleasant and efficient. Would use again.
Feb 07, 2020 · Ted Edwards