Charles Jones Plumbing Heating & Air Conditioning Photos


Charles Jones Plumbing Heating & Air Conditioning Introduce
When a plumbing emergency strikes or your air conditioner gives out during a sweltering Mississippi summer, you need a reliable, professional, and trustworthy expert to call. In the Pearl, MS, area, that name is Charles Jones Plumbing Heating & Air Conditioning. As a multifaceted service provider, they are much more than just a plumber. They serve as a comprehensive solution for a wide range of residential and commercial needs, covering everything from plumbing repairs to HVAC system maintenance. In a state where a functional AC unit is non-negotiable for comfort and health, and where plumbing issues can quickly escalate into major problems, having a single, dependable company that can handle it all is invaluable. Charles Jones Plumbing Heating & Air Conditioning offers this unique convenience, acting as a one-stop-shop for all your home and business needs. Their broad expertise, combined with a deep understanding of the local community and its specific challenges, makes them a go-to choice for locals. They are not just about fixing a problem; they are about providing a complete and lasting solution. This commitment to holistic service is what truly sets them apart in the Mississippi market, building a strong reputation for reliability and quality workmanship.
Their ability to integrate multiple services, such as plumbing, heating, and air conditioning, under one roof is a significant advantage for customers. Instead of having to schedule separate appointments with a plumber for a leaky faucet and an HVAC technician for a faulty thermostat, a single call can address all the issues at once. This streamlined approach saves time, reduces stress, and ensures better coordination for more complex projects. Furthermore, as a plumbing and heating supply store, they have direct access to the parts and equipment needed for a job, which can lead to faster repairs and installations. This self-sufficiency is a major benefit, as it eliminates delays that might occur from waiting for parts to be delivered from an external supplier. The business also prides itself on being a veteran-owned and women-owned enterprise, a fact that speaks to their strong community ties and commitment to professionalism and integrity. This background often instills a sense of discipline and dedication that is reflected in the quality of their work and their approach to customer service. While they acknowledge that scheduling can sometimes be a challenge, as noted in a customer review, their commitment to providing excellent technical work and knowledgeable service is consistently highlighted.
Charles Jones Plumbing Heating & Air Conditioning is conveniently located at 418 N Bierdeman Rd in Pearl, MS. The location is easily accessible for residents and businesses in Pearl and the greater Jackson metropolitan area. The business has made a conscious effort to ensure accessibility for all customers, with a wheelchair-accessible entrance and parking lot. This commitment to inclusivity is a testament to their professionalism and customer-first approach. For a professional service provider, being easily reachable is key, and their central location allows for quick response times to service calls. Whether you have a plumbing emergency in the middle of the night or need a routine HVAC check-up, their location and availability make them a reliable resource. While the physical office is a central hub for their operations, their team of technicians is mobile, bringing their expertise directly to your doorstep. This combination of a fixed, accessible location and flexible onsite services provides the best of both worlds for their clientele. Customers can feel confident that help is never too far away, and they can easily visit the location for a consultation or to purchase supplies from the plumbing store. The address at 418 N Bierdeman Rd is a point of reference for their long-standing presence in the community, signifying their stability and dedication to serving the people of Mississippi.
In the event of an emergency, having a locally based company that can dispatch a technician quickly can prevent a small problem from becoming a major disaster. Charles Jones Plumbing Heating & Air Conditioning’s location in Pearl, a key suburb of Jackson, allows them to efficiently serve a wide geographic area. This strategic placement helps them to maintain their reputation for reliability and prompt service, which is particularly important in the fast-paced life of a modern homeowner or business operator. The ease of access, combined with their commitment to providing onsite services, makes them a practical and reliable choice for anyone in the region seeking professional plumbing or HVAC solutions.
Charles Jones Plumbing Heating & Air Conditioning provides a comprehensive range of services, making them a true one-stop-shop for many home and business needs.
Plumbing Services: They offer a full suite of plumbing solutions, including drain cleaning, faucet installation and repair, garbage disposal installation and repair, plumbing leak detection, and plumbing pipe repair. They are also experts in sewer repair, shower and toilet installation, and water heater installation and repair.
Heating & Air Conditioning Services: Their HVAC expertise is extensive, covering everything from routine maintenance to major repairs. This includes A/C system maintenance and repair, heating system installation, repair, and maintenance, as well as thermostat installation and repair. They can also install and repair HVAC systems and central air units.
Gas Services: They are a trusted supplier of gas logs and offer services related to gas lines, including leak testing, repair, replacement, and installation. This is a critical service for both safety and comfort.
Supply Store: As a plumbing supply store, they carry a variety of parts and equipment, which ensures that their technicians have the necessary materials on hand to complete jobs quickly and efficiently. Customers can also purchase products directly from them.
Emergency Repair Services: They offer repair services to address urgent issues, providing a lifeline for residents facing unexpected plumbing or HVAC failures. This prompt and reliable service is a key part of their offering.
Several key features and highlights make Charles Jones Plumbing Heating & Air Conditioning stand out in the Mississippi market.
Veteran-Owned and Women-Owned Business: This designation speaks to their unique foundation and commitment to a high standard of work and integrity. It often reflects a disciplined and reliable approach to business operations.
Broad Range of Services: The combination of plumbing, HVAC, and a supply store under one business model is a major highlight. It allows them to provide a comprehensive, coordinated service that is highly convenient for customers.
Wheelchair Accessibility: The presence of a wheelchair-accessible entrance and parking lot demonstrates a commitment to serving all members of the community, reflecting a professional and considerate business ethos.
Expertise and Technical Skills: As noted in customer reviews, their plumbers are known for their excellent knowledge and technical skills. This ensures that even complex and arduous jobs, such as replacing anode rods in a water heater, are handled with precision and expertise.
Payment Flexibility: The acceptance of credit cards makes it easier for customers to pay for services, adding a layer of convenience and professionalism to the business transaction.
For those in need of their professional services, Charles Jones Plumbing Heating & Air Conditioning can be reached at the following contact points.
Address: 418 N Bierdeman Rd, Pearl, MS 39208, USA
Phone: (601) 939-5748
Mobile Phone: +1 601-939-5748
When choosing a plumber or HVAC contractor in Mississippi, the decision often comes down to a blend of reliability, expertise, and a positive customer experience. While one customer review mentioned some challenges with office communication and scheduling, it's clear that the technical skills and professionalism of the on-site technicians are a consistent highlight. The plumber, Jeremy, was described as "excellent," "knowledgeable," and "affable," who performed "excellent water heater services." This dichotomy suggests that while the front-end processes may have room for improvement, the core service—the actual plumbing and HVAC work—is of the highest quality. For many people, this is the most important factor. The knowledge and skill of the person who shows up to your home to fix a problem are what truly matter, and Charles Jones Plumbing Heating & Air Conditioning seems to excel in this area. The technician, Gibb L., was also praised for being "courteous" and working "above and beyond." This emphasis on technical expertise and a positive, on-site demeanor makes them a strong choice.
Furthermore, their versatility is a major selling point. Being able to address both plumbing and HVAC issues with a single company simplifies the maintenance of your property. In a state with extreme weather, this capability is invaluable. You don't have to search for two different specialists when your heating system and a leaky pipe act up at the same time. The fact that they are a veteran-owned and women-owned business also provides a sense of trust and integrity. By choosing them, you are supporting a company with strong values and a commitment to service that extends beyond the job itself. The availability of onsite services and acceptance of credit cards adds to the convenience. Despite the mentioned communication issues, the core strength of their service—the excellent work performed by their highly skilled technicians—makes Charles Jones Plumbing Heating & Air Conditioning a very compelling choice for anyone in the Pearl, MS, area seeking reliable and expert plumbing, heating, and air conditioning solutions.
Charles Jones Plumbing Heating & Air Conditioning Services
Heating Contractor
- A/C system maintenance
- A/C system repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Repair HVAC
- Thermostat repair
- Plumbers
Plumber contractors
Plumber
- Drain cleaning
Unclog drain
- Faucet installation
Install faucet
- Faucet repair
Install & repair faucets
- Garbage disposal installation
Install garbage disposal
- Garbage disposal repair
Repair garbage disposal
- Plumbing leak detection
Find and repair/replace pipes.
- Plumbing pipe repair
Repair pipe
- Sewer repair
- Shower installation
Install & repair shower and shower parts
- Shower repair
- Toilet installation
Install toilet
- Toilet repair
- Water heater installation
Install water heaters including tankless
- Water heater repair
Charles Jones Plumbing Heating & Air Conditioning Details
From the business
- Identifies as veteran-owned
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Charles Jones Plumbing Heating & Air Conditioning Location
Charles Jones Plumbing Heating & Air Conditioning
418 N Bierdeman Rd, Pearl, MS 39208, USA
Charles Jones Plumbing Heating & Air Conditioning Reviews
calljobhomewater heatera/cprice
★ 5★ 4★ 3★ 2★ 1Great service. Gibb L. arrived to install a new kitchen sink for my Aunt. From the get go his courteous manners set the tone. He worked above and beyond ensuring a great job well done.
Sep 08, 2021 · Carol BarkleyA new plumber named Jeremy at Charles Jones Plumbing provided excellent water heater services to my two attic-located water heaters today. This included removing and replacing two badly deteriorated anode rods (I had very smelly water), and draining and flushing my two 50 gallon water heaters via a hose, into a downstairs second story bathtub. The anode rod relacement was extremely arduous technically. It required some plumbing disassembly and use of a large torque wrench and a heavy duty impact wrench. The job took three hours and cost $321 (I had also earlier purchased the replacement parts myself from Amazon for $50) . While the plumber himself was excellent, scheduling of the job through the owners of Charles Jones plumbing was a very frustrating experience fraught with miscommunication, failed return calls, phone lines not taking messages, and what seemed like poor communication between the answering service and the plumbers themselves. It took nearly two weeks of repeated telephone calls to the front office before I was finally able to orchestrate a plumber‘s actual visit. Clearly there were ongoing staffing and scheduling issues at the home office. Related, I was never put in telephone contact with an actual plumber until the day of my excellent plumber’s visit. He had not been adequately informed of the details my plumbing problems (which I had earlier provided verbally and in writing via the YELP website). As a result, the complex tools that were eventually required to complete the repairs had to be provided from my own professional workshop).In summary, excellent plumbing knowledge and technical skills performed by a knowledgeable, affable plumbing technician. However very poor front office management by owners who seemed inaccessible, poorly attentive to details, and frankly out of touch.
Apr 20, 2021 · Ken & Jen HardyI called yesterday afternoon and my toilets and a long standing leaky outside faucet are already fixed! Jeremy was prompt, professional, and let us know exactly what he was doing with no surprises! Thanks, Mr Charles Jones, for an honest and reliable business. We got excellent service, just the way you set it up to be.
May 11, 2021 · Jane TallantI was recommended to this company by my friend of 40 years! I was charged $324.00 for an elbow repair under kitchen sink! My dishwasher was leaking and he removed the part and advised me that I would need to find one and have it installed! My hot water was turned off, the dishwasher is pulled out from where it is installed and left! I was promised a call back by female who I initially had spoken with, when I texted her over my dissatisfaction and disappointing service from them! It is 3 30 pm the next day and no call has come!!! Please do not use this company!!!!!!!
Oct 20, 2020 · Gloria DavisUPDATED REVIEW: STILL using Charles Jones - still quality work! Called them and they were out within 30 minutes - got me fixed in an hour. Both guys were very professional and knowledgeable. A lot of places won't work on mobile homes, but they do, so that plus their quality work is exactly why I use them EVERY TIME. I wish they would let me post two positive reviews, but they only let me edit the first one. TEN STARS!!!FIRST REVIEW FROM 2 YEARS AGO: I've used them twice in the past, one time on an emergency weekend call. They came right out, and saved the day! It's hard to find a company that comes out on the weekends AND works on mobile home plumbing, but they got it taken care of quickly, efficiently, AND affordably - even for a weekend! I will only use them going forward, and I refer them out anytime someone needs a plumber. Thanks, Charles Jones Plumbing!
Jul 22, 2020 · Mandy K
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