Burdick Plumbing & Heating Company

- 1175 N 20th St, Decatur, IL 62521

For more than half a century, Burdick Plumbing & Heating Company has been a fixture in Central Illinois, providing essential mechanical services to both homeowners and businesses in Decatur and the surrounding regions. Established in 1955 by William and Richard Burdick, the company operates on the foundational principle of delivering the best value for the customer's dollar, a standard they proudly continue into the second generation of family ownership. This long-standing history and family commitment offer a sense of reliability that is highly valued by Illinois residents.

Burdick Plumbing & Heating is not limited to a single specialty; they are categorized as a full-service HVAC contractor and Heating contractor. While the company handles large-scale mechanical construction projects, they have a dedicated service division specifically designed to meet all residential and commercial plumbing, heating, and air conditioning needs. This dual focus ensures that whether an Illinois homeowner needs a quick faucet fix or a business requires a new commercial boiler, the same high standards of professionalism and quality are applied to every job. The company’s affiliation with the union—specifically as a member of UA Local 137—is a key feature, often sought after by clients who prioritize the use of highly trained, certified tradespeople.

The core offerings of the service division include both urgent repair services and planned installations, with a strong emphasis on Onsite services. This means when you call with an issue, a professional is dispatched to address the problem directly at your location, ensuring efficiency and convenience for customers throughout the area.

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Burdick Plumbing & Heating Company operates from a central location in Decatur, Illinois, providing a strategic base for dispatching their crews across Central Illinois. Their facility is easily accessible, ensuring that the company remains a local hub for all HVAC and plumbing needs in Macon County and beyond.

The company’s address is:

Address: 1175 N 20th St, Decatur, IL 62521, USA

Their operational focus is the provision of Onsite services, meaning their experienced technicians and plumbers travel directly to the customer's home or business to perform the necessary work. This minimizes inconvenience for Illinois residents, particularly when dealing with urgent issues like a non-functioning furnace during the winter or a significant plumbing leak. While the main offices operate during standard business hours, the peace of mind offered by their availability is a crucial accessibility factor.

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Burdick Plumbing & Heating Company provides an extensive range of mechanical services, covering both core residential needs and complex commercial system requirements. Their scope of work ensures that they are a one-stop-shop for many essential home and business utilities:

• Heating Services: Comprehensive service for Furnaces, Boilers, and general Heating systems, including installation, maintenance, and repair services to keep Illinois homes warm during the colder months.
• Cooling Services: Full-service Air Conditioning maintenance and repair, including work on Air Conditioning Units to ensure optimal performance and comfort during the summer heat.
• Plumbing Services: Handling all general Plumbing needs, from minor repairs to major system installations, covering both residential and commercial properties.
• Water System Expertise: Specializing in Water Heater Installation, service, and maintenance. They also offer crucial services like Backflow Certification and Installation, which is vital for maintaining the safety and compliance of water systems.
• Mechanical & Industrial Services: Beyond the home, their capabilities extend to larger projects, including process piping, refrigeration, mechanical service, and underground utilities for commercial and industrial clients.
• Repair Services: Offering prompt and professional Repair services across all their core offerings to address unexpected breakdowns quickly.

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Choosing a contractor in Illinois involves more than just looking at a service list; it means considering the company’s infrastructure, training, and customer policies. Burdick Plumbing & Heating Company offers several key distinguishing features:

• Established and Family-Owned: Operating since 1955 and still run by the Burdick family, the company offers a long-standing tradition of service in Central Illinois.
• 24/7 Emergency Service: A critical feature for Illinois weather, the company provides emergency services around the clock, acknowledging that HVAC and plumbing issues do not adhere to business hours.
• Union Affiliation: They are a member of UA Local 137 (Plumbers, Steamfitters, and HVACR Technicians), indicating a commitment to employing highly trained, certified, and skilled tradespeople who uphold union standards of quality and professionalism.
• Dual Commercial and Residential Focus: Their structure includes a service division dedicated to smaller residential work, dispelling the misconception that they only focus on large construction projects.
• Positive Service Experiences: Customers have praised the quality and courteousness of the field staff, with specific note of plumbers like "Teddy" who was courteous and did a great job, with the repair completed within hours and at a reasonable cost.

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To schedule service, request a quote, or access their 24/7 emergency assistance, Illinois residents can use the following contact details:

Address: 1175 N 20th St, Decatur, IL 62521, USA
Phone: (217) 429-2385
Mobile Phone: +1 217-429-2385

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For Illinois consumers, choosing Burdick Plumbing & Heating Company is a decision to invest in experience, quality training, and comprehensive coverage. Their foundation, dating back to 1955, provides a historical track record rarely seen in the service industry, suggesting stability and deep local knowledge of Decatur's infrastructure and building needs. The combination of being a family-owned business and a union signatory means customers benefit from both personalized service and the high-level expertise associated with certified union tradesmen.

The ability to cover all major mechanical systems—plumbing, heating, and cooling—from residential service calls to complex commercial installations is a tremendous advantage, offering a single, reliable point of contact for virtually any utility issue. This is reinforced by their offer of 24/7 Emergency Service, providing crucial relief when systems fail unexpectedly, especially during severe Illinois weather.

While the company is highly capable in the field, as highlighted by positive reports of fast, effective, and courteous plumbing service, potential customers should be aware that administrative efficiency has been noted as an area of concern in some recent feedback. Reports of changed appointment times without notification and issues with communication or billing are important to consider. Therefore, Illinois customers are encouraged to confirm all appointment details, service scope, and pricing clearly during the scheduling process to ensure a seamless experience. Despite these isolated communication issues, the core value—professional, swift, and certified service from a dedicated local company—makes Burdick Plumbing & Heating a top contender for managing the mechanical systems of any Illinois home or business.

Burdick Plumbing & Heating Company

1175 N 20th St, Decatur, IL 62521, USA