Bison Services Photos









Bison Services Introduce
In the hills and valleys of Kentucky, a comfortable and safe home is a top priority. A home's electrical and HVAC systems are the silent workhorses that keep everything running smoothly. When issues arise, from a flickering light to an air conditioner that won't cool, residents need a professional they can trust. Bison Services positions itself as a dual-threat provider in the Foster, Kentucky area, offering expertise in both HVAC and electrical work. While every service experience is unique, this article aims to provide a factual overview of what to expect from this local company, based on available public information and customer feedback.
Bison Services is a local business that serves the Foster, KY community and surrounding areas. They are a versatile contractor, identifying as both an HVAC contractor and an electrician. This dual specialty is a key selling point, as it allows them to address a wider range of home needs with a single call. The company's profile suggests they handle everything from routine service calls to new installations for both residential and commercial clients. While they have received mixed reviews, the company's commitment to customer service and a professional approach is a recurring theme in the positive feedback they have received.
Located at 7152 KY-9, Foster, KY 41043, USA, Bison Services is situated to serve its local market. Their location on a state highway makes them a known entity in the area. As a service business, their primary mode of operation is on-site service, where technicians travel to the customer's home or business to perform the work. This is a convenient feature for customers, as it eliminates the need to transport heavy or complicated equipment. The company also offers online estimates, a modern convenience that allows potential clients to get a preliminary quote before a technician even arrives.
Bison Services offers a comprehensive suite of services that cater to both the heating/cooling and electrical needs of a property.
Services offered include:
- HVAC Services: They handle a wide range of heating and cooling tasks, including A/C system repair, boiler repair and installation, and new HVAC installations for both residential and commercial clients.
- Air Duct Cleaning: A specialized service that improves indoor air quality by cleaning HVAC ducts and vents. They also offer duct installation and repair.
- Electrical Installation: As a certified electrician, they perform electrical installations, which can include everything from installing new wiring to setting up new fixtures.
- Emergency Services: They are prepared to handle urgent service calls, a critical offering for unexpected breakdowns in extreme weather.
- Specialized Services: The company also works with hydronics for commercial and residential use and performs installation of sheet metal and fiberglass duct work.
Bison Services has received a range of feedback from customers, which highlights both the potential for a positive experience and the possibility of a frustrating one. The reviews paint a picture of a company with a strong desire to improve and a commitment to customer satisfaction, even when initial mistakes are made.
Features and Highlights (with customer feedback):
- Strong Follow-Up and Apology: A key highlight is the company's response to a negative experience. After a customer was left waiting, the owner, Charles, personally called to apologize "profusely," scheduled a new appointment, and ensured the work was done promptly and correctly. This demonstrates a commitment to making things right.
- Professional and Knowledgeable Technicians: In a positive review, the technician is described as "professional and quick," and he explained everything in detail. This points to a team that is skilled and communicative when on the job.
- Clear Communication (After an Initial Issue): While one review started with a lack of communication, the company's follow-up was excellent, with a text message announcing the technician's arrival. This shows a system that, while imperfect, is in place to improve the customer experience.
- Integrity and Generosity: A separate review highlights an act of great service. After a customer won a thermostat, the company installed it for free, with the technician saying, "Nothing. Congratulations on your win!" This act of goodwill left a lasting impression on the customer and demonstrated a high level of integrity.
- Versatile Expertise: The ability to handle both HVAC and electrical issues is a significant advantage, saving customers from having to hire multiple contractors for different jobs.
For those who want to contact Bison Services, the following information is publicly available:
- Address: 7152 KY-9, Foster, KY 41043, USA
- Phone: (606) 747-0322
- Mobile Phone: +1 606-747-0322
Choosing an electrician or HVAC contractor is a critical decision for any homeowner. What makes Bison Services worth considering for residents in Kentucky is their demonstrated commitment to customer satisfaction, even when faced with initial service failures. While the company may have experienced some scheduling and communication issues in the past, their willingness to apologize, correct the problem, and perform high-quality work in the end is a sign of a business that values its reputation and its customers. The positive reviews, particularly the story of the free thermostat installation, paint a picture of a company that is not just about making a sale but about building a relationship with the community. They have shown that they are willing to go above and beyond to earn a customer's trust and business. For those in Foster and the surrounding areas, Bison Services offers the unique convenience of a dual-specialty contractor with a proven track record of recovering from mistakes and delivering on their promises, making them a worthy consideration for your home's HVAC and electrical needs.
Bison Services Services
HVAC Contractor
- A/C system repair
- HVAC duct & vent cleaning
- HVAC duct & vent installation
- Repair HVAC
- Boiler Repair And Installation
- Duct Cleaning
- Emergency Services
- Heating And Air Conditioning
- Heating And Cooling
- Hydronics For Commercial And Residential
- Installation Of Sheet Metal And Fiberglass Duct Work
- New Installations
- Service Call
Electrician
- Installation
Bison Services Details
Service options
- Online estimates
- Onsite services
Bison Services Location
Bison Services Reviews
calltechthermostatfuturecleanecobeemaintenanceductsscheduleproject
★ 5★ 4★ 3★ 2★ 1On a referral, I requested a preventative maintenance appointment and was given a 1pm appointment. 1 came and went then 2 came and went so I called his office person to check if the owner was running late which he was. She said he was leaving another appointment and would be there in an hour. So I waited and 4:30 came and went so I called again and got an”after hours” recording.I normally try to give small businesses my business but this seems to be a case of one not to use.No texts, emails, calls or anything to advise me that they would be late or needed to reschedule. The only thing I got was a receipt for charging me for work they never performed.As soon as I posted this I received a call from Charles and he requested a reschedule for tomorrow. I have accepted at this point and we will see what transpires with the work. I will update this post following the work. Adding one star to the rating for the follow up call.Follow up- received a text announcing the tech was on his way. Charles showed up at 7 am promptly and performed all work and readily answered all of my questions. No issues and he apologized profusely for the previous events. Increasing ratings appropriately and would now recommend them for others. I would also use the company again.
Aug 19, 2025 · Sun GunrI won a thermostat at a fund raiser as a door prize. So it cost me zero dollars. Micah called a few times to track me down and set up an appointment. Then I had to reschedule. They installed today. They were professional and quick ! Explained everything in detail and set up my phone. I asked what do I owe? there is always a catch. The tech said “ Nothing. Congratulations on your win! “ Wow! Great Service ! You will be hearing from us again for HVAC services.
Aug 11, 2023 · Mary Lippert SteinmanI have a family of 7 and do two loads of laundry for my children athletes just to stay on top… my dryer vent was clogged with lint and a birds nest and hadn’t been able to use my dryer for ten days. I had three other companies to my house who were unable to resolve the issue. I called Bison and Micah squeezed me on the schedule, same day, because he knew how important it was to our family. Ethan came out and removed the nest and lint within 30 minutes. He was professional, personable and knowledgeable. This has been the most relieving service call I’ve ever had. I won’t use another service again!
Oct 23, 2023 · Kelly SandersDylan did a great job with installing and showing us how to use our new ecobee smart thermostat! Customer service was great they worked around our work schedules and got us in quickly. Thank again!! We love it!
Jun 16, 2023 · Beth BrooksMy furnace stopped working in January 2025, and it was bitterly cold. I contacted Bison Services, and they came out the next day. Their work was extraordinarily good. They exceeded my, expectation! They are honest, professional and the price was affordable. This means a lot to me. I am very grateful and I highly recommend Bison Services. ❤️❤️❤️❤️ ❤️
Jan 25, 2025 · Loretta Ward
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