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Aloha AC and heating
- 403 N Mustang Ave, Cedar Park, TX 78613

HVAC contractor ★4.0

403 N Mustang Ave, Cedar Park, TX 78613, USA

4.0
AHS assigned them to my issue with A/C leaking condensate into emergency pan. First time they came by they tried cleaning the drain line. Promised it will fix the issue. It didn't. Second time they came they put extra tape on the bottom where the water was leaking. Promised it will fix the issue. It didn't. Third time they came, they billed me $400 because AHS wouldn't approve the work, but I thought, hey maybe they will fix the issue finally, they replaced the emergency pan due to rusting, put some putty around the ducts. BUT they didn't vacuum the water from the pan before removing it, so they basically splashed it all over my attic (that's where my A/C is) The water leaked onto the drywall ceiling in my house. Then they blew up the drain line in the process, so I got condensate leaking through the ceiling. Additionally they messed up with ducts so I can feel air escaping from the ductwork where it exits the unit. And I still have an original problem of a condensate leak into an emergency pan. So I had 1 problem, now I have 3 problems and it seems like I even paid for those 2 extra problems. 1 star only for coming back quickly and fixing the drain line. Otherwise would have been no stars. I know there will something along the lines of "We are sorry for your bad experience" response, but having a company to come by 3 times and not only not to solve the problem but create 2 additional problems for the homeowner is extremely unprofessional.UPD to the owner's comment. I had another company doing the tune up because AHS said they had deadline until May 1, which I missed. I left a good review for their thorough inspection and explanations of issues, which was the primary reason I hired them. They didn't do anything because I didn't even get to request them to do anything. I didn't further work with them because they simply suggested I would be better off replacing my A/C unit with them for $20k, which I am not ready to do. I left the review purely on how they performed the evaluation of the system and explanation to me. I tend to be generous in my reviews, when companies do their job nicely.For the particular issue of leaking condensate into an emergency pan I didn't work with either company, because I figured this is something covered by my warranty. And AHS assigned Aloha to me. I didn't specifically pick your company. My reviews to other companies should be completely irrelevant to this problem. I neither have any personal issue, nor I am affiliated with anyone. Besides I left pictures attached of the mess your guys left, not someone else.The leaks at the drain line were not brought by your company at any point. There were both me and my wife at the house, and nobody was made aware. This is simply a lie. I noticed a leak only after a crew left an my ceiling started to drip water, which I attached pictures to. Even if they were brought to my attention (but they were not), why wouldn't the crew remediate the issue before leaving. I would even pay extra if needed. Instead, I have a log of calling back your company within about 30 minutes after they left regarding the leak.I wasn't planning on leaving this review even though the ceiling water damage, if the original problem was fixed. This is why I didn't leave any review for 2 days since service. I realize sometimes human error happen and I was ok with leaving it as is and paint over the stain on my ceiling and get over it. Not big deal. But after your crew finished the job I was told that any remaining leak into emergency pan is just the remaining water and it will stop once it drains. Here we are 2 days later and A/C still leaks into emergency pan, and my leak detector is submerged into the condensate. Additionally I noticed significant leak of air from ducts I didn't have before. So nothing was really fixed and additional problems were created. And this is not ok by me. - Andrii Dubytskyi
Aloha AC and heating Overview Photos Intro Services Detail Location Reviews

Aloha AC and heating Photos

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Aloha AC and heating Introduce

For residents across Texas, especially those in and around Cedar Park, maintaining a fully functional and efficient heating and air conditioning system is not merely a matter of comfort—it's essential for navigating the state's often extreme climate. When temperatures soar or dip, a reliable HVAC system ensures a healthy and pleasant indoor environment. This is where Aloha AC and Heating aims to serve the Cedar Park community, striving to be a go-to resource for comprehensive heating and cooling solutions. As a local business, they understand the unique challenges Texans face with their HVAC systems and endeavor to provide the necessary services to keep homes comfortable year-round. They are a point of interest for those seeking assistance with their climate control needs, bringing their expertise directly to local homes.

Aloha AC and Heating operates in a field where precision and reliability are paramount. Their core business revolves around ensuring that your home's air conditioning and heating systems perform optimally. This involves a range of tasks from diagnosing intricate leaks and addressing airflow issues to installing new units that are perfectly suited to the Texas climate. While their objective is to resolve HVAC problems efficiently and effectively, like any service provider, experiences can vary. Their commitment to customer communication and professional execution is crucial, as they work to address the specific issues homeowners face. For Texans, who depend heavily on their HVAC systems, the promise of prompt service and thorough work is a key factor when choosing a local provider like Aloha AC and Heating.

Choosing a local HVAC company like Aloha AC and Heating offers specific advantages for residents in Cedar Park and the surrounding areas. Their proximity means they are familiar with the common HVAC issues prevalent in Texas homes, which are often influenced by the intense heat, humidity, and occasional cold fronts. This local understanding can contribute to more accurate diagnoses and tailored solutions. Furthermore, being a part of the local community, they are ideally positioned for quicker response times, which is invaluable during an unexpected AC breakdown in peak summer or a heating emergency in colder months. Aloha AC and Heating’s presence in Cedar Park signifies their commitment to serving their neighbors directly, aiming to provide accessible and timely service to the local community.

Aloha AC and Heating is conveniently located at 403 N Mustang Ave, Cedar Park, TX 78613, USA. This accessible location in Cedar Park allows them to efficiently serve residents throughout the city and its surrounding communities within the greater Austin metropolitan area. North Mustang Avenue provides straightforward access to various residential and commercial areas, enabling their skilled technicians to navigate to service locations effectively.

The central positioning within Cedar Park ensures that whether you’re facing an urgent HVAC repair or scheduling routine maintenance, Aloha AC and Heating can dispatch their team with relative ease. This minimizes waiting times and potential discomfort for Texans who rely heavily on their heating and cooling systems. Their familiarity with the local Cedar Park layout and traffic patterns contributes to timely arrivals and efficient service delivery. For local users, knowing that a professional HVAC service is situated within their community and easily reachable provides a degree of convenience and peace of mind when critical home systems need attention.

Aloha AC and Heating offers a range of services designed to address various aspects of residential heating and air conditioning needs. Their aim is to provide solutions that ensure home comfort and system efficiency for Texans:

  • AC System Troubleshooting and Repair: Addressing issues such as condensate leaks, insufficient cooling, and general malfunctions to restore air conditioning functionality. This includes diagnostics and targeted repairs.
  • Drain Line Maintenance: Services focused on cleaning and clearing condensate drain lines to prevent blockages and leaks, a common issue in humid Texas climates.
  • Ductwork Inspection and Sealing: Evaluating and addressing issues with duct systems, including adding insulation or sealing to prevent air escape and improve system efficiency.
  • Emergency Pan Replacement: Replacing rusted or damaged emergency drip pans to contain condensate leaks and prevent water damage.
  • New AC Unit Installation and Replacement: Providing options and potentially installations for new air conditioning units, guiding homeowners through the process of upgrading their systems.
  • General HVAC Maintenance: Offering services to ensure overall system health and performance, aimed at preventing breakdowns and extending the lifespan of heating and cooling units.
  • Thorough System Explanations: Technicians take the time to explain issues and proposed solutions to homeowners, promoting understanding and informed decision-making.

Aloha AC and Heating strives to provide a service experience marked by professionalism and a commitment to completing the job correctly. Here are some features and highlights from customer experiences, acknowledging that experiences can vary:

  • Professional and Knowledgeable Technicians: Customers have praised technicians like Gino and Zack for being "thorough," "nice," "professional," and "efficient," demonstrating expertise in their field.
  • Commitment to Explaining Issues: Technicians make an effort to answer all questions and provide detailed explanations of system problems, ensuring homeowners understand the situation.
  • Willingness to Get the Job Done Right: A positive highlight is their commitment to "get the job done right and do it well," emphasizing thoroughness and follow-through in their work.
  • Efficient Scheduling and Communication: Customers appreciate their staff's ability to effectively manage scheduling and communicate promptly, streamlining the service process.
  • Patience and Understanding: Technicians, specifically Zack, have been noted for their patience and understanding, even with pets in the home, contributing to a less stressful service environment.
  • Prompt Response for Initial Service: In some instances, the company has shown quick response times for initial service calls.
  • Focus on Thorough Inspection: As noted in one review, they perform thorough inspections and explanations of issues during tune-ups, helping homeowners understand their system's condition.

It's important to note that while positive experiences highlight dedication, one detailed review indicates significant challenges with a specific condensate leak issue, including reported multiple unsuccessful repair attempts, additional problems arising during service (such as water splashing in the attic and new leaks/ductwork issues), and a dispute regarding communication and resolution. This feedback suggests that while the company aims for quality, consistency in issue resolution and post-service follow-up can be areas for improvement. Potential customers are encouraged to communicate clearly and confirm expected outcomes for complex repairs.

For Texans in Cedar Park and surrounding areas seeking assistance with their heating and air conditioning needs, Aloha AC and Heating is accessible via the following contact information:

Address: 403 N Mustang Ave, Cedar Park, TX 78613, USA

Phone: (512) 653-9784

Mobile Phone: +1 512-653-9784

Their multiple contact options ensure that residents can reach out conveniently, whether for scheduling a service appointment, inquiring about their offerings, or addressing an urgent HVAC concern. This commitment to accessibility aims to provide prompt assistance when homeowners need it most for their essential home comfort systems.

In conclusion, for Texans in Cedar Park, Aloha AC and Heating aims to be a valuable local resource for addressing heating and air conditioning needs. Their suitability for locals stems from their convenient location within the community, offering accessibility for timely service. Positive customer experiences highlight their professional, knowledgeable technicians, such as Gino and Zack, who are praised for their thoroughness, clear explanations, and commitment to completing jobs well. The company strives for efficient scheduling and communication, contributing to a smoother service process. While individual experiences can vary, with some detailed feedback pointing to challenges in resolving complex issues, Aloha AC and Heating maintains a focus on serving their community's HVAC needs. For residents seeking a local company to address their air conditioning and heating concerns, with an emphasis on professional conduct and clear communication, Aloha AC and Heating presents an option to consider for maintaining home comfort year-round.

Aloha AC and heating Services

  • HVAC Contractor

  • A/C system maintenance
  • A/C system repair
  • HVAC system maintenance
  • HVAC system repair
  • Heating system installation
  • Heating system maintenance
  • Heating system repair
  • AC installation
  • Thermostat installation
  • HVAC repair
  • Thermostat installation
  • Thermostat repair
  • AC AND HEATER REPAIR
  • AC REPAIR
  • Attic Ventilation
  • Damper Adjustments
  • Duct Cleaning
  • Emergency Repair
  • Emergency Service
  • Filter Replacements
  • Free Estimate
  • HEATER REPAIR
  • HOME AC
  • HOME AC REPAIR
  • HVAC
  • HVAC REPAIR
  • Heating And Cooling
  • Home Services
  • Repair/Maintenance
  • Residential And Commercial

Aloha AC and heating Details

  • Offerings

  • Repair services

Aloha AC and heating Location

Aloha AC and heating

403 N Mustang Ave, Cedar Park, TX 78613, USA

Aloha AC and heating Reviews

An average rating of ★4.1 from 26 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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