A & K Service Heating & Cooling Inc. Photos










A & K Service Heating & Cooling Inc. Introduce
Hello, Georgia neighbors! When the comfort of your home is at risk, whether due to the sweltering heat or the unexpected cold, finding a reliable and professional contractor is essential. While the term "general contractor" can be broad, a specialized firm like A & K Service Heating & Cooling Inc. focuses on the intricate and vital systems that regulate your home's indoor climate. Situated in Alpharetta, this company offers a wide range of services designed to keep your home comfortable and functioning correctly. This article aims to provide a clear and factual overview of A & K Service Heating & Cooling Inc., based on publicly available information and customer feedback, to help you make an informed decision for your home's HVAC needs.
A & K Service Heating & Cooling Inc. identifies as a multi-specialty HVAC contractor, with expertise as an air conditioning contractor, air duct cleaning service, furnace repair service, and heating contractor. This comprehensive approach means they are equipped to handle nearly any heating or cooling issue you may encounter. Their service model is built around on-site visits and providing online estimates, which offers convenience and transparency for homeowners. By specializing in these critical areas, they aim to provide a higher level of expertise and service than a general contractor might. They offer a variety of services, including repair, maintenance, and installation for residential and commercial systems, focusing on being a one-stop solution for your climate control needs.
A & K Service Heating & Cooling Inc. is conveniently located at 4735 Village Ct, Alpharetta, GA 30004, USA. This central location in Alpharetta makes them a local option for residents throughout the area. For homeowners, having a local contractor means that a technician can often arrive more quickly to address urgent issues. Their on-site service model ensures that all necessary work is performed at your home, saving you the hassle of transporting equipment or components. The company's presence in Alpharetta also means they are familiar with the specific types of homes, weather patterns, and HVAC systems common to our region, which can be a significant advantage in diagnosing and solving problems.
The accessibility of a local business is a key factor in building trust and ensuring prompt service. When your air conditioner breaks down on a hot summer day, every hour counts. Knowing that a contractor is based nearby can provide peace of mind. While they offer online estimates for convenience, the majority of their work is performed in person, allowing for a thorough assessment and direct communication between the technician and the homeowner. This hands-on approach is vital for accurate diagnostics and effective repairs.
A & K Service Heating & Cooling Inc. provides an extensive list of services, covering a broad spectrum of HVAC needs.
Air Conditioning Services: They handle everything from A/C filter replacement and preventive maintenance to full system repair and installation. This includes emergency repair services, as well as work on various system types, such as ductless mini-splits.
Heating and Furnace Services: They are a dedicated heating contractor, offering services for furnace repair, maintenance, and replacement. They also handle residential heater repair and replacement, ensuring your home stays warm when temperatures drop.
Duct and Ventilation Services: Their offerings include air duct cleaning, repair, and installation. These services are crucial for maintaining good indoor air quality and system efficiency.
Thermostat and Control Systems: They install and repair thermostats, including modern smart thermostats, to help you better manage your home’s climate and energy consumption.
Comprehensive Maintenance: The company offers routine checkups and HVAC maintenance plans to help prevent future breakdowns and extend the life of your equipment.
Several key features and highlights distinguish A & K Service Heating & Cooling Inc.
Extensive Service List: Their wide range of services, from a simple filter change to a full system replacement, makes them a comprehensive solution for all your heating and cooling needs.
On-Site Convenience: The availability of on-site services means they come to you, providing convenience and direct service in the comfort of your own home.
Repair-Focused: A significant part of their business is dedicated to repair services, which can be a more cost-effective option for homeowners compared to a full system replacement.
Online Estimates: Offering online estimates is a modern convenience that allows potential customers to get an initial idea of the cost without a full on-site visit.
To get in touch with A & K Service Heating & Cooling Inc. for any service inquiries, here is their contact information:
Address: 4735 Village Ct, Alpharetta, GA 30004, USA
Phone: (770) 475-0628
When it comes to your home's HVAC system, choosing the right contractor is a decision that impacts your comfort and finances. A & K Service Heating & Cooling Inc. offers a broad spectrum of services, positioning themselves as a one-stop-shop for Alpharetta residents. Their focus on repair, maintenance, and installation across heating and cooling systems is a key advantage. The availability of online estimates and on-site services also points to a business model that values customer convenience. As a local company, they are embedded in the community and have a deep understanding of local needs and climate challenges.
However, it is also important for potential customers to be aware of all available information, including detailed customer feedback. A review from a customer who reported a failed repair, a lack of communication, and alleged misrepresentation is a serious consideration. The detailed account of a misdiagnosed issue, followed by what the customer described as evasive and dismissive behavior, is information that homeowners should carefully review. This type of feedback highlights the importance of getting everything in writing, confirming the diagnosis, and ensuring a clear understanding of the risks and potential outcomes of any repair. While all businesses have a range of customer experiences, considering these detailed accounts is crucial for making a fully informed decision. It serves as a reminder to always seek a written agreement and ensure you feel confident in the contractor's communication and commitment to standing behind their work.
A & K Service Heating & Cooling Inc. Inside
Air Conditioning Contractor
- A/C filter replacement
- A/C system dismantlement
- A/C system maintenance
- A/C system repair
- A/C system vent cleaning
- Cleaning
- Ductless heating & A/C services
- HVAC duct & vent cleaning
- HVAC duct & vent installation
- HVAC duct & vent repair
- HVAC system maintenance
- HVAC system repair
- Heating system installation
- Heating system maintenance
- Heating system repair
- Install AC
- Install thermostat
- Installation
- Repair HVAC
- Thermostat installation
- Thermostat repair
- Ventilated ceiling installation
- Ventilated ceiling repairs
- A C Units
- Ac Financing
- Air Conditioning Maintaining
- Air Conditioning Repair, Installation, And Maintenance
- Air Control
- Climate Control Systems
- Commercial Air Conditioning
- Dependable Hvac Services
- Duct Cleaning
- Emergency Repair
- Filter Replacement
- Furnace Repair Services
- Furnace Tune
- Heater Replacement
- Heating And Air Conditioning Replacement
- Heating And Cooling Technicians
- Heating Maintenance
- Heating System Replacement
- Home Hvac Maintenance
- Home Solutions
- Hvac Repair And Installation
- Hvac System Repairs
- Hvac Unit
- More Heating Repairs
- Need Ac Repair
- Need Air Conditioning Repair
- New Hvac Equipment
- New Hvac System
- Regular Checkups
- Residential Heater Repair
Air Conditioning Repair Service
- A/C preventive maintenance
A & K Service Heating & Cooling Inc. Details
Service options
- Online estimates
- Onsite services
Offerings
- Repair services
A & K Service Heating & Cooling Inc. Location
A & K Service Heating & Cooling Inc.
4735 Village Ct, Alpharetta, GA 30004, USA
A & K Service Heating & Cooling Inc. Reviews
pricecallHVACtechnicianresponsiveguinea pigssarcasticaccountabilityrefrigerantrecording
★ 5★ 4★ 3★ 2★ 1We hired A&K Service Heating & Cooling expecting professional and honest work. Instead, we’re left with a $1,783.50 bill, a non-working AC unit, and no accountability. They replaced a control board and recharged refrigerant, even though the technician suspected a leak from the beginning(we have this on recording). He never warned us that the repair might fail. The system is still not cooling and our dog and guinea pigs suffer in 85+ degree heat inside.Today, my boyfriend called to request a refund, calmly and respectfully. The technician answered once, made sarcastic comments about our family leaving reviews (even joked he was waiting for our dog to post one), then cut the call short(we have these remarks on recording too if anyone would like to hear). After that, we called back 11 times, and he hasn’t picked up since.This kind of behavior isn’t just unprofessional, it’s evasive and dismissive, especially when the repair clearly failed. If you value honest diagnostics, clear communication, and a company that stands behind its work, do not use this one. We’re now forced to seek legal and consumer protection help just to be treated fairly.If anyone is considering this company and would like to hear how Ernest has handled this situation, feel free to reach out to us and we will happily share his response.
Jul 25, 2025 · Nicole ChenUPDATE:After our family posted honest reviews detailing our experience, Ernest publicly responded with polished replies claiming they wanted to “resolve the issue.” We took them at their word and tried reaching out over 20 times with no returned calls. The first time we did reach him, he made sarcastic jokes about our reviews and never followed up. The second time he said he would call us after he returned to his office. That call never came.Now, those public responses have been deleted.Thankfully, we took screenshots of every one of them and are happy to share them. This business continues to avoid accountability, dodge our calls, and misrepresent the situation both to us and to the public.If you’re considering working with this company, please read through our experience carefully. This is not just a case of poor service, it’s a pattern of avoidance, misrepresentation, and manipulation. We have recorded phone calls, video evidence, and now, deleted replies that show how this company truly operates. I’m happy to share these with anyone who requests them. You deserve to know who you’re dealing with.ORIGINAL REVIEW:Absolutely disappointed with the service from A&K Service Heating & Cooling. We paid $1,783.50 for a repair that never fixed the problem. The technician suspected a refrigerant leak from the beginning but did not to confirm it. Instead, he recommended replacing the control board and recharging the refrigerant, presenting it as a reasonable solution in lieu of doing a leak search.The system failed within 24 hours, and despite a follow-up visit, it was confirmed that the unit was leaking from both the inside and outside coils, exactly what was suspected on day one. I was never given any written disclosure, waiver, or risk notice that the repair might not hold. The estimate even stated: “When we get the unit running…” ,yet the unit never ran properly again.Now I’m being told I need to replace the entire system after already spending nearly $2,000 for what was a misdiagnosed and ineffective repair. I have a recording of the technician admitting he believed it was a leak all along, yet that wasn’t clearly explained or documented(I have recorded and paper evidence).I’ve had to prepare a refund demand, file a complaint, and consider legal action just to try to get my money back. Save yourself the stress and go with a company that stands behind their work and communicates honestly.
Aug 03, 2025 · Reshi ManivannanMy dad paid nearly $1,800 to A&K Service Heating & Cooling for what we were told would fix our broken AC. The technician said the system was low on refrigerant and offered a few options, but made it sound like replacing the control board and refilling the refrigerant would get everything working again. Based on his recommendation, that’s what we agreed to.The AC never worked properly after the repair. It failed almost immediately, and when the technician came back, he confirmed there were leaks in both the inside and outside coils, something he suspected from the beginning.What makes this even worse is that it’s been 85+ degrees inside our house, and our dog and guinea pigs are clearly struggling in the heat. It’s heartbreaking to see our pets panting and uncomfortable because we trusted someone who didn’t do the job right the first time.Now they’re saying we need to replace the entire unit, after already paying them a large amount for a repair that didn’t fix anything. It feels like we were misled. If you care about honest diagnostics, transparency, and reliable service, avoid this company.
Jul 24, 2025 · Varsha ManivannanIn their responses to our previous reviews, they told us to “reach out directly.” We took that seriously and tried, but they have done nothing but avoid us, lie about their availability, and refuse to return our calls.My son has called over 20 times, and they have answered only twice, during which the technician made sarcastic jokes about our family leaving reviews and that he was just waiting for our dogs and Guinea pigs to leave one too. The second time(from a different number because he likely blocked the first) at 4:34 PM, he said: “I’m not back at the office yet, I’m still working, I’ll call you back when I get there.” That call never came.We are now stuck repeatedly trying to reach out to Ernest, despite him and his company telling us multiple times to “reach out directly.” We did exactly that, but their words turned out to be empty and performative. Instead of owning the issue, Ernest has chosen to hide behind voicemail, avoid follow-up, and ignore our repeated attempts to resolve this fairly. It’s clear at this point that the invitation to “reach out” was never meant sincerely, just something to say publicly to save face.We are now in a house that is over 85 degrees, with pets and family members struggling, and we’re left with nothing but a broken system and empty promises. They claimed to offer professional service, but all we got was avoidance, disrespect, and a technician who now hides behind an answering machine.If you’re reading this, please know we are simply trying to get accountability and fairness. We paid in good faith and received nothing that worked. This has deeply affected our family, and we strongly urge others to look elsewhere for HVAC services.
Jul 26, 2025 · Latha ManivannanErnie is punctual and knowledgeable as a baseline. Being a construction professional myself, I appreciate his excellence when he takes care of my home.
Jun 16, 2025 · Dominick Pesola
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